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Showing 1-10 of 352 questions
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  • 6
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Answer:
We have a big ol black German Shepard who sheds everywhere it gets it great. It’s container is large and does a good goon collecting it. I empty mine every other day and have had to clean the wheels off but it warns you when it needs done. It’s not hard to clean. I keep the extra filter it gives you and switch them out… see more We have a big ol black German Shepard who sheds everywhere it gets it great. It’s container is large and does a good goon collecting it. I empty mine every other day and have had to clean the wheels off but it warns you when it needs done. It’s not hard to clean. I keep the extra filter it gives you and switch them out so I can clean one and let it dry and put the other in until you need to clean it again. see less We have a big ol black German Shepard who sheds everywhere it gets it great. It’s container is large and does a good goon collecting it. I empty mine every other day and have had to clean the wheels off but it warns you when it needs done. It’s not hard to clean. I keep the extra filter it gives you and switch them out so I can clean one and let it dry and put the other in until you need to clean it again.
Cori
· March 30, 2020
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Yes! It does an excellent job on picking up litter! I have an extremely messy 9month old kitten and she constantly get litter all over the place.
Jessica
· July 26, 2020
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Kindly advised that our RoboVac 11S Max detects with infrared ray and very dark-coloured objects/carpets absorb the ray, so the RoboVac will not be able to recognize them. If your house doesn't have a stair, you can cover the 3 drop sensors with white tape.
EufyHome
Seller · June 12, 2019
  • 3
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I have very dark laminate in the kitchen and bathrooms. It did great on mine. The only problem it had was that I have two carpet entrance mats at my doors and it would push up a corner and climb on top of it. It could get itself down, but it is really best to pull those up while it works. Had no trouble at all going fr… see more I have very dark laminate in the kitchen and bathrooms. It did great on mine. The only problem it had was that I have two carpet entrance mats at my doors and it would push up a corner and climb on top of it. It could get itself down, but it is really best to pull those up while it works. Had no trouble at all going from tile to carpet. I did not have a good place for the charging dock, about 18” wide beside a dresser, but it found it just fine. Tried the dock on laminate, and the machine just pushed it sideways....carpet seemed best. see less I have very dark laminate in the kitchen and bathrooms. It did great on mine. The only problem it had was that I have two carpet entrance mats at my doors and it would push up a corner and climb on top of it. It could get itself down, but it is really best to pull those up while it works. Had no trouble at all going from tile to carpet. I did not have a good place for the charging dock, about 18” wide beside a dresser, but it found it just fine. Tried the dock on laminate, and the machine just pushed it sideways....carpet seemed best.
J. Porter
· October 17, 2020
  • 2
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Answer:
You can order the brush accessories via the following links.

​T2904031 Brush Guard: https://www.amazon.com/gp/product/B07CWRJWLF see more
You can order the brush accessories via the following links.

​T2904031 Brush Guard: https://www.amazon.com/gp/product/B07CWRJWLF
T2905031 Side Brush (x4): https://www.amazon.com/gp/product/B07CWSS5GZ
T2907031 Rolling Brush: https://www.amazon.com/gp/product/B07CWRQK6M

The filter and the dust collector for our 11S Max can't be interchangeable for our 11S series, and the filter is estimated to arrive at the warehouse around the mid in August. Could you please wait for it? Please contact our support if you need any assistance. see less
You can order the brush accessories via the following links.

​T2904031 Brush Guard: https://www.amazon.com/gp/product/B07CWRJWLF
T2905031 Side Brush (x4): https://www.amazon.com/gp/product/B07CWSS5GZ
T2907031 Rolling Brush: https://www.amazon.com/gp/product/B07CWRQK6M

The filter and the dust collector for our 11S Max can't be interchangeable for our 11S series, and the filter is estimated to arrive at the warehouse around the mid in August. Could you please wait for it? Please contact our support if you need any assistance.

EufyHome
Seller · July 23, 2019
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Very well
Dey DeShayes
· April 4, 2020
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No, the 11S and 11S max can't use boundary strips.
TxListener
· March 26, 2020
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Put a pair of shoes or something that It can crash into it and turn around
Dey DeShayes
· April 4, 2020
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YES! It’s made such a difference in my house!
Sue
· March 24, 2020
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The RoboVac 11S Max doesn't support the wifi function, and it can't work with Google Assistant or Amazon Alexa.
EufyHome
Seller · June 15, 2019