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Showing 121-130 of 225 questions
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Answer:
Our RoboVac 11S Max doesn't support the Wifi function, and you only can control it via the remote.
EufyHome
Seller · June 18, 2019
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Would take it to multiple floors...saves time!
Linda J Newton
· July 10, 2019
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The Robovac 11S Max is in stock, but it only can be shipped to US. Hope you understand.
EufyHome
Seller · September 6, 2019
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Our Robovac 11S Max filter/dust collector/front wheels are not interchangeable with our 11S, but other accessories are interchangeable.
EufyHome
Seller · July 10, 2019
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Please note this RoboVac would work in a random pattern, and it just changes directions when encountering obstacles and works in a back-and-forth, straight-line pattern. It will eventually cover the whole room but it takes some time. Although it takes some time, it cleans well.
EufyHome
Seller · November 23, 2019
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It's Amazon. See their return policy.
BG golfer
· December 5, 2019
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Does the battery issue happen on its arrival? Could you please clean the charging pins on the base/Robovac then fully charge the Robovac for 5+ hours for a try?

Also, the Robovac will have a different working time due to the different working mode and surface. Could you please check the following information? … see more
Does the battery issue happen on its arrival? Could you please clean the charging pins on the base/Robovac then fully charge the Robovac for 5+ hours for a try?

Also, the Robovac will have a different working time due to the different working mode and surface. Could you please check the following information?

1. Standard suction on wooden floors: 100min
2. BoostIQ suction on mid-pile carpeted floors: 50min
3. MAX suction on mid-pile carpeted floors: 40min

Please contact our support if the issue is with our Robovac, and we will try our best to help you. Have a great day! see less
Does the battery issue happen on its arrival? Could you please clean the charging pins on the base/Robovac then fully charge the Robovac for 5+ hours for a try?

Also, the Robovac will have a different working time due to the different working mode and surface. Could you please check the following information?

1. Standard suction on wooden floors: 100min
2. BoostIQ suction on mid-pile carpeted floors: 50min
3. MAX suction on mid-pile carpeted floors: 40min

Please contact our support if the issue is with our Robovac, and we will try our best to help you. Have a great day!

EufyHome
Seller · March 24, 2020
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Our RoboVac is not advised to be used on the carpet which has the fringe, as the fringe may entangle RoboVac.
EufyHome
Seller · June 17, 2019
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It is not designed to connect to wifi
bridget
· June 27, 2019
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It seems to be random but, it manages to clean the entire area. I have an open floor plan with a bathroom & bedrooms adjoining. It handles the carpet & tile of the different areas with no problem. I would definitely recommend it & would buy it again. It handles my little dog's hair as well as my long hair.
CHARLOTTE RINGLIEB
· February 18, 2020