Amazon Key | Key by Amazon In-Garage Delivery

Open convenience
Overview
In-Garage Delivery
In-Home Delivery
In-Gate Delivery
Try In-Garage Delivery. Get a $30 credit* Promo Code: KEY40
A smart way to receive deliveries
More convenience more peace of mind
Never leave your packages
How it works.
Get notified every step of the way.
Receive a video receipt.
Monitor and confirm your delivery
Check Eligibility
Enter your zip code below to see the In-Garage Delivery services available in your area
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A smart way to receive deliveries
myQ Smart Garage Hub. Buy now.
Happiness Guarantee
"Garage delivery worked like a charm!"
"Absolutely outstanding service. It is great peace of mind ..."
"I'm still at work and I know for sure that my package is safely in my garage! ..."
"I had no interaction with the driver, but the delivery was great. ..."
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FAQs

What is Key by Amazon In-Garage Delivery?

Key by Amazon In-Garage Delivery is a secure, convenient way to receive Amazon packages inside your garage. It helps prevent package theft and provides protection from potentially damaging weather like heat and rain. Key by Amazon is also contactless, because there’s no interaction between you and the delivery associate, or contact between the associate and the garage door.

Key In-Garage Delivery requires a compatible Smart Garage Hub or Wifi Garage Door Opener to enable authorized delivery associates to leave Amazon packages inside your garage.

How do I set up Key by Amazon In-Garage Delivery?

Follow these easy steps to set up Key by Amazon In-Garage Delivery:

  1. Check your eligibility above and, if necessary, purchase a myQ Smart Garage Hub.
  2. Use the myQ app to install your Smart Garage Hub or WiFi Garage Door Opener.
  3. After Device Setup, follow the prompts in the myQ app to enable Key delivery with your Amazon Prime credentials, or download the Key by Amazon App to enable Key.
  4. Choose Key Delivery at checkout when shopping on Amazon.com or the Amazon App. To receive Key Delivery notifications and control your garage door access for delivery, make sure to download the Key by Amazon App and login with your Amazon credentials.

What about safety?

Protecting your privacy and security is our top priority. That's why we screen Amazon drivers before their first delivery. We also send real-time notifications on the Key by Amazon app that tell you what’s happening at home while you’re away. And, for added layers of security, we confirm the authorized driver is at your address with the correct package before access is granted. No access codes or keys are given to the driver. Finally, if you change your mind on delivery day, you can block access to your garage in the Key by Amazon App. You have total control.

How does Key by Amazon In-Garage Delivery work?

After setting up your compatible garage door opener or Smart Garage Hub and linking it to Key, choose “Key Delivery” at checkout to receive items eligible for In-Garage Delivery inside your garage.

On delivery day, you’ll receive a notification on the Key by Amazon app notifying you that your package is out for delivery. Right before the driver arrives at your garage door, you’ll receive an “Arriving Now” notification. The driver will open your garage with their hand-held Amazon scanner. Amazon will verify that the package belongs to that address, and that the driver is close to the garage door, before opening it. The driver will then place the package just inside your garage, out of your driving path, and close the door with their hand-held device. Once the delivery is complete and your garage door is closed, you will receive a final notification. The driver will always make sure your garage door is closed and secure before leaving the premises.

Is my garage door compatible with Key by Amazon?

Use the eligibility widget on this page to find out if your garage door is compatible. If your garage door opener is already connected to Chamberlain’s myQ service, you can set up In-Garage Delivery immediately in either the myQ or Key by Amazon app without any additional Smart Garage Hub installation.

What features are available with the Key Smart Garage Kit?

The Key by Amazon Smart Garage Kit enables everyday monitoring and control of your garage, and in-garage deliveries. With the Key by Amazon Smart Garage Kit, you can monitor the status of your garage door through the Key app. With a compatible camera you can watch motion videos or a live stream of anyone who enters and exits your garage. Prime members who live in eligible zip codes can receive eligible Prime items inside their garage (Additional camera subscription plan may be required).

Do I need a camera for In-Garage Delivery?

No, a camera is optional for Key by Amazon In-Garage Delivery. Having a compatible camera will allow you to watch deliveries as they happen. Compatible cameras include Ring Indoor Cam, Ring Stick Up Cam and the myQ Smart Garage Camera.

*Terms and Conditions for In-Garage Delivery Promotion

The customer must place their Amazon order using the Amazon Key service before March 31st, 2022 at 11:59 pm PST to qualify for the promotional credit. To receive the $30 Amazon credit, you must (1) be a Prime member (2) set up an eligible Amazon Key service, and (3) place your first Amazon Key order on Amazon.com and (4) include the applicable promotional code when placing such first eligible purchase. The $30 Amazon credit will be applied toward your Key Delivery. Offer available only to Amazon Prime members that have enabled Amazon Key in select areas. You can check your eligibility here: https://www.amazon.com/key. Offer applies only to products sold by Amazon.com (search "Sold by Amazon.com"). Promotion not valid on Whole Foods or Amazon Fresh Orders. Products sold by third-party sellers or other Amazon entities do not qualify for this offer, even if they state "Shipped by Amazon.com" or "Prime Eligible”. Offer does not apply to digital content. Offer valid while supplies last. Shipping and tax may apply to free and discounted promotional items. Offer limited to 1 per customer per Prime account. The maximum benefit you can receive from this offer is a $30 Amazon credit. This offer cannot be combined with other offers and cannot be applied to a previously completed Amazon Key Delivery. Amazon reserves the right to modify or cancel the offer at any time. Unless an Amazon Gift Card is the stated benefit of the promotion, promotional codes (including those that are placed directly into accounts) cannot be redeemed for Amazon Gift Cards. Except as required by law, Amazon credit cannot be transferred for value or redeemed for cash. This offer is non-transferable and cannot be resold. The Amazon credit will be applied proportionally between all the promotional items in your order. If the total amount of the order to which the Amazon credit applies is less than $30, the remaining amount of the Amazon credit will be applied to future purchases using Amazon Key Delivery until the Amazon credit is depleted. If you return any of the products related to this order, your refund will be equal to the amount you paid for the product, subject to applicable refund policies. If you violate any of these terms, the offer will be void. Offer valid only for customers invited by Amazon who have received this offer directly from Amazon or a partner via email or online advertisements. Promotional credit expires at 11:59 p.m. (PT) April 14th, 2022. Visit www.amazon.com/gc-legal for full terms and conditions.