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What is Amazon Renewed?

At Amazon Renewed, you can discover and buy pre-owned, refurbished and open-box products that have been professionally inspected and tested to work and look like new by Amazon-qualified and performance-managed suppliers. The inspection and testing process typically includes a full diagnostic test, replacement of any defective parts, and a thorough cleaning process carried out by the supplier, or by Amazon. The products have no visible cosmetic imperfections when held 12 inches away. The products may be packaged in a generic box and come with the accessories expected for a new product, with exceptions, if any, mentioned on the product detail page. Learn more about Amazon Renewed.

What if I am not satisfied with the product I receive?

Products on Amazon Renewed are backed by the Amazon Renewed Guarantee. With this guarantee, you are eligible for a replacement or refund within 90 days of receiving the product if it does not work as expected. This guarantee is in conjunction with Amazon’s standard return policy that applies to most products. Learn more about the Amazon Renewed Guarantee.