From our customers
My packages are secure in the Hub and I don't have to wait for property staff to track down my packages -Elliott
Hub by Amazon
I can now pick up my package when getting home at midnight. Before the Hub, I could only get my package during leasing hours. -Erin
Hub by Amazon
The Hub is so easy. When I have multiple packages delivered, it is fun to watch all of the doors open. It's like it's from the future! - Irina
Package Management System
Frequently Asked Questions

What is the Hub?

Hub by Amazon is a comprehensive solution that frees you and your staff from daily package management, from high-rise buildings to garden-style apartments. The Hub does not require an Amazon Prime membership and does not charge a fee to your residents.


How does the Hub help?

  • Improves your residents’ living experience by offering 24/7 package pickup.

  • Declutters your lobby and storage rooms.

  • Provides a secure location for package deliveries.


How big is the Hub?

The Hub by Amazon is a modular system that can be easily installed at a variety of properties. The first module is a Starter Hub, a 6 ft. wide system with 42 compartments. Additional expanders have 23 compartments and can be added as needed. Oversized expanders are also available.


Height: Outdoor 7ft 3 in / Indoor 6 ft 9 in

Starter Hub Width: 6 ft (Depth 1 ft 10 in)

Expander Segment Width: 3 ft (Depth 1 ft 10 in)


How is the Hub different than the Amazon Lockers I see at grocery and convenience stores?

Amazon Locker is open to all Amazon customers and only accepts Amazon packages. The Hub is only available to your residents, not open to the public, and accepts packages from anyone.


How can I get the Hub by Amazon?

If you are interested in Hub by Amazon, submit a request so we can determine if a Hub installation would work well for your organization. Submitting a request form does not guarantee that Hub by Amazon can be installed. No preparatory work should be undertaken at a proposed location until you have been contacted by our team and an installation date has been confirmed.

Let Us Help You

Conditions of Use | Privacy Notice

© 2018, Amazon.com, Inc. or its affiliates