News & Information
Music & Entertainment
Smart Home
Alexa, Anywhere

Frequently Asked Questions

The more you know about Alexa for your PC, the better experience you'll have. Here are some answers to commonly asked questions.

How do I get started with Alexa on my PC?

Getting started is simple. Just follow these steps:

  1. Download the Alexa app from the Windows 10 Microsoft Store or launch the pre-installed app on your Alexa Built-in PC.

  2. Sign in to your Amazon account or create one if you are new to Alexa.

  3. Just ask Alexa a question, "Alexa, what's the weather?"

Do I need an Echo device, or additional microphone or speakers, for Alexa to work on my computer?

No, the Alexa app for your Windows 10 PC will work with your PC's microphone and speakers. No other Alexa built-in device is needed.

Is Alexa hands-free on Windows 10 PCs?

Yes, Alexa is available hands-free with Alexa Built-in PCs and when downloading the Alexa app from the Microsoft store. The Alexa app from the Microsoft store may use more battery when hands-free is on.

What impact will the hands-free Alexa download have on my computer’s battery?

The downloaded Alexa app may use more power when hands-free capabilities are turned on. If your PC is disconnected from power and in battery saver mode, hands-free will be automatically disengaged to conserve energy.

Which devices are Alexa built-in PCs?

If you have an Alexa Built-in PC, you can speak to Alexa hands-free. Click here for some for some of the top Alexa Built-in PCs.

Where is the Alexa app for Windows 10 PCs available?

Alexa is available for Windows 10 PCs in the US, UK, Germany, and Japan, and will be coming to more locations in 2019.

Does Alexa on my PC support "Works with Alexa" products?

Yes, you can control your "Works with Alexa" products with Alexa on your PC, allowing you to control your smart home and enjoy Alexa in more places. Some exceptions apply.

What features are not available on the Alexa for PC app?

Currently, Echo device setup, video, communications, and some music providers, such as Spotify, are not supported on the Alexa app for Windows 10 PCs.

Will Alexa on my PC allow me to control my PC?

Alexa on Windows 10 PCs allows you to do many of the same things you love with Alexa, but does not enable PC-specific controls. Alexa is always getting smarter, and PC-specific capabilities will be added in 2019, in addition to ongoing feature updates.

Still have questions?

Visit Alexa for PC Support