About The Program
Drivers deliver for our customers every day, and we want to show them our sincere appreciation and connect them with the customers they serve. Any time a customer in the United States says “Alexa, thank my driver” the driver who delivered the customer’s most recent package will be notified of the "thank you" they’ve received.
As of December 24, we have received an additional 1 million "thank yous," concluding the second promotion offering $5 per "thank you" to eligible drivers. You can still share your appreciation by saying, "Alexa, thank my driver." We are thankful for the enthusiastic response to the relaunch of this promotion and the appreciation shown to drivers.
As of December 24, we have received an additional 1 million "thank yous," concluding the second promotion offering $5 per "thank you" to eligible drivers. You can still share your appreciation by saying, "Alexa, thank my driver." We are thankful for the enthusiastic response to the relaunch of this promotion and the appreciation shown to drivers.
Frequently Asked Questions
1) How can I thank my driver?
You can say “Alexa, thank my driver” or “Alexa, tell my driver thank you” using your Echo device or Alexa on the Alexa App and Amazon App on your smartphone to thank your driver for the most recent delivery made in the last 14 days.
2) Which delivery drivers are eligible to receive a "thank you"?*
All delivery drivers who deliver Amazon packages in the United States can be thanked. Deliveries are only eligible for a "thank you" for 14 days after the delivery is made.
3) What happens if I thank my driver for the same delivery multiple times?
You can thank your driver for the same delivery multiple times, however, the driver associated with the delivery will only receive 1 "thank you" per delivery.
4) I don’t own an Echo device. Can I still thank my driver?
Yes, you can thank your driver using Alexa on the Amazon App or the Alexa App on your smartphone. Start by opening either the Amazon App or the Alexa App, and tap on the Alexa button in the bottom right corner of the screen to speak. Once microphone permissions are enabled, you can tap the Alexa button again and say, “Alexa, thank my driver.”
5) What if I don’t own a smartphone?
At this time, only customers who have access to an Echo device, the Amazon App, or the Alexa App on their smartphone can access the feature.
6) I read about the drivers being given $5 per "thank you"? Is that promotion still live?
The promotion ended on December 24 after an additional 1 million "thank yous" were received. We are thankful for the enthusiastic response from our customers. You can still thank your driver using Alexa and we will share your appreciation with the delivery partners.
