Customers are using Alexa more in 2020 than ever before to stay connected with friends and family using features like Drop In and video calling. Today, in collaboration with AT&T, we are excited to introduce another convenient and simple way to stay in touch with loved ones. Now, AT&T customers on eligible plans have the option to make and receive AT&T calls through compatible Alexa-enabled devices, helping them stay connected even if their phone is out of reach, turned off, or out of battery.AT&T calling with Alexa
To get started, link your existing AT&T mobile number to your Alexa account with the following steps:
1. In the Alexa app, go to Settings
2. Select Communication
3. Select AT&T
and follow the on-screen instructions to link your mobile number.
Once your AT&T mobile number is linked, you can call contacts by name or dial numbers hands-free. Just say, “Alexa, call Jessica” or “Alexa, dial XXX-XXX-XXXX” to place a call.
When receiving a call on your device, Alexa will tell you who is calling by saying, “Incoming call from James.” To start your conversation, just say “Alexa, answer.” If you’re away from home you can stop incoming calls to your Alexa device by enabling Away Mode in the Alexa app. You can also control when you receive incoming calls by creating Routines in the Alexa app. For example, you can specify when you'd like to receive AT&T calls on your Alexa device (e.g. between 9 a.m. and 5 p.m. each day) or set a Routine to disable AT&T calls on your Alexa device when you say, “Alexa, I’m leaving home.”
To learn more, visit www.att.com/features/numbersync/
AT&T calling with Alexa joins the suite of existing Alexa Communication features, including:Drop In
Use Drop In to create an instant connection to other Alexa devices in your household, like a two-way intercom. For example, say “Alexa, drop in on the living room” to easily check in on your family. You can use Drop In to connect with close friends and family outside the home by granting Drop In permissions to select contacts. You can also use group Drop In to instantly connect all of your devices into a group conversation. Simply say, "Alexa, drop in on all devices" to start an audio intercom call to have conversations like "what should we have for dinner?" or "does anyone want anything from the grocery store?"Announcements
For families with multiple Alexa devices, use Alexa to share a quick one-way voice message to your other devices. Just say “Alexa, announce dinner is ready,” and “dinner is ready” will play in your voice on all of your supported devices.Alexa-to-Alexa calling
Make and receive voice and video calls between Alexa devices (or the Alexa app). You can reach anyone from your mobile phone's contacts list who has a compatible Alexa device (or the Alexa app) and has also signed up for Alexa calling.Alexa Outbound Calling
Make phone calls for free to most mobile and landline numbers in the U.S., U.K., Canada, and Mexico through your Alexa devices (or the Alexa app). This feature does not support incoming calls, or calls to emergency services, such as 911.Learn more about Alexa Calling here