Please wear a face mask at all times, practice social distancing and wash your hands frequently to ensure your health and safety. Use the bar code you’ve received for pickup to help you avoid contact with staff and surfaces. For the latest guidance on COVID-19, please visit The World Health Organization’s website here.
Amazon Hub Lockers are secure, self-service kiosks where you can pick up Amazon.com packages at a time and place that is convenient for you.
To use an Amazon Hub Locker as your shipping destination, find a Locker and add it to your Amazon address book. Then, during checkout, select the Locker as your shipping address. Once your package has been delivered, we will email you a unique 6 digit code. Simply visit your selected Locker and enter the code on the Locker's touchscreen, then remove your package after the Locker's door opens. Learn more about picking up a package from an Amazon Hub Locker here.
There is no additional cost to use an Amazon Hub Locker. FREE Two-Day Shipping is available with Amazon Prime. Standard shipping rates apply for all other orders.
You have 3 calendar days to pick up your package. If you're not able to collect your package within this time-frame, it will be returned for a refund.
Most items on Amazon.com can be delivered to Lockers, but there are a few restrictions, like the item's size and weight. Learn more about Amazon Hub Locker eligible items here.
Amazon Hub Lockers are located in more than 900 cities and towns across the U.S. To search for Amazon Hub Lockers near you, go here.
Yes. If your item is eligible to be returned to a Locker, you will see Amazon Hub Locker as a Dropoff option during the returns process on Amazon.com.
Please contact customer service here.
Learn more about hosting an Amazon Hub Locker here.
Please report any damage here.
Please report the issue here.