Frequently asked questions

Learn how to create great shopping experiences and customize your storefront with personalized Idea Lists, Shoppable Photos, Videos, Livestreams and more.

Amazon Influencer Program

What’s the Amazon Influencer Program?

The Amazon Influencer Program allows you to get your own presence on Amazon, which you can customize and curate with products you recommend in your videos on YouTube or pictures on Instagram. We also give you a special vanity URL (amazon.com/shop/influencerhandle), which allows you to promote your Amazon presence verbally to your followers. When customers visit your page and shop on Amazon, you get compensated for purchases in a similar fashion as you would with the Amazon Associates program. You can now send your followers to shop your favorite products in one place with their trusted e-commerce leader.

How is the Amazon Influencer Program different from Associates?

The Amazon Influencer Program is an extension to the existing online Associates program for qualifying social media influencers. You get similar benefits to the online Associates program, including reporting and online account management. With the Amazon Influencer Program, you also get your own page on Amazon with a URL to showcase the products you recommend to your followers, giving you an additional way to direct traffic to Amazon, which is especially useful when promoted verbally or in an environment where hyper-linking is not possible (e.g. Instagram captions).

Why do I have to identify myself as an Associate? How should I do this on social media?

Any time you share an affiliate link, it’s important to disclose that to your audience. They will trust you more if you are transparent about where you are directing them and why. To meet the Associate Program's requirements, you must (1) include a legally compliant disclosure with your links and (2) identify yourself on your Site as an Amazon Associate with the language required by the Operating Agreement.

To comply with the Federal Trade Commission (FTC) regulations, your link-level disclosure must be:

1. Clear. A clear disclosure could be as simple as "(paid link)", "#ad", or "#CommissionsEarned".
2. Conspicuous. It should be placed near any affiliate link or product review in a location that customers will notice easily. They shouldn't have to hunt for it.
In addition, the Operating Agreement requires that the following statement clearly and conspicuously appears on your Site: “As an Amazon Associate I earn from qualifying purchases.” For social media user-generated content, this statement must be associated with your account.

Associates should also consider the relevant social media platform’s guidelines. For example, Associates may use Facebook’s Branded Content tool.

To read more about FTC Endorsement Guides, visit https://www.ftc.gov/tips-advice/business-center/guidance/ftcs-endorsement-guides-what-people-are-asking#affiliate. You can also find more guidance in the FTC’s Disclosures 101 for Social Media Influencers.

I have a global audience. Is the Amazon Influencer Program available outside of the U.S.?

The Influencer Program is currently available in the following countries:

US: Amazon.com Influencer Program http://amazon.com/influencers
UK: Amazon.co.uk Influencer Program http://amazon.co.uk/influencers
IN: Amazon.in Influencer Program https://amazon.in/influencers
CA: Amazon.ca Influencer Program http://amazon.ca/influencers
FR: Amazon.fr Influencer Program http://amazon.fr/influencers
ES: Amazon.es Influencer Program http://amazon.es/influencers
IT: Amazon.it Influencer Program: http://amazon.it/influencers
DE: Amazon.de Influencer Program http://amazon.de/influencers

I'm not currently part of the Amazon Influencer Program. How do I sign up?

Learn more about signing up for the Amazon Influencer Program here.

Content Guidelines

Can I use the Amazon Logo in my content?

No, you cannot use the Amazon Logo in your content. If you would like to reference Amazon in your content, you should use the written text “Amazon”, or one of the approved banners available here in Associates Central. Make sure to comply with our trademark guidelines when using any of the approved banners. For example, you should not make any changes (such as the color) to the banners, and only use them when you are including an Amazon product link in your content.

What information about the Associates Program/Onsite Publishing/AIP are we allowed to share in our content?

You can share any information that is currently available to the general public, such as information found here and here. As a reminder, you must disclose your connection to our program – see Help content here.

What information about the Associates Program/Onsite Publishing/AIP are we not allowed to share in content?

You should not share any information that is not available to the general public. If you have to sign in to your Associates or Influencer account to view the information, it means it’s not available to the general public. In addition, all emails we send you are considered confidential and no details shared within an email (unless we tell you otherwise) should be forwarded or shared with an external audience.

Idea Lists, Shoppable Photos & Videos

How do I change the order of my Idea Lists on my storefront?

The last Idea List you edit will be automatically placed as the top Idea List on your storefront. If you want a particular Idea List to appear at the top, make a small change and hit 'Save Changes'.

How do I add or delete products on my Idea Lists?

There are a two ways to add products to your storefront.

1. Search within the edit Idea List page
- Login to Amazon.com with the e-mail you used to join the Influencer Program.
- Type your vanity URL into your browser (amazon.com/shop/yourhandle).
- In the private view of your storefront, click on the Idea List you’d like to add products to.
- Type in the search bar in the blue box the product you’d like to add.
- Click the + in the upper left corner to add the product to your list.

2. Search for any product on Amazon.com and add from the product detail page
- Once you are on the product page, click on the ‘Add to List’ dropdown (located on the right, under Add to Cart) and select the Idea List you would like to add the product to.

You can do this from your desktop, mobile web or in the Amazon app.

To delete a product from your Idea List, click "Edit List" then the 'X" in the upper left corner.

To delete your entire idea list, click "Edit List", then click the pencil icon next to your list description, then click "Delete list".

To learn more, review our "Use Idea Lists to categorize your storefront" article.

How do I add comments to products I've added to my Idea Lists?

You can add comments to the products in your Idea Lists to help explain to your followers what you love about them.

1. Login to Amazon.com and type in your vanity URL (amazon.com/shop/yourhandle) to go to the private view of your storefront.
2. Click on the Idea List to view the products you’d like to add comments to.
3. Click "Edit List"
4. Click on the Idea List you want to edit.
3. Click on the speech bubble in the upper right corner of the product.
4. Type in your comment and hit save. (140 character limit)

To learn more, read our "Use Idea Lists to categorize your storefront" article.

How do I add Shoppable Photos to my storefront?

How to upload your Shoppable Photo

From Amazon's Shopping App:
Sign in to Amazon's Shopping App using the e-mail address associated with your Influencer account.

- Open the Amazon shopping app.
- Tap the icon on the bottom navigation bar that looks like a person.
- Scroll to the ‘Your Account’ section (Note: You must be logged into the Amazon account you used to sign up for the Amazon Influencer Program)
- Tap the ‘Create Content’ button to publish a Shoppable Post (video or photo)or Idea List.
- Tap ‘Post (video and photo)’.
- Choose ‘Photo Library’ to upload a photo or ‘Take photo’ to take a new photo.
- Preview your photo, confirm your choice to begin upload, and then select ‘Next’.
- Tag up to 15 products featured in your photo.
- Use your idea lists, order history, browse history or search Amazon to find products to tag in your photo.
- Tag a product by tapping on the check box on the top right of the image. Change the color or version of the product you are tagging by tapping on the image and using the buttons under the product image. Once you have the right one, tag it by tapping on the check box on the top right of the image.
- To remove a tagged product, tap the check box to uncheck it or tap on the tag icon on the bottom right, select the product you want to un-tag, and tap on the ‘x’.
- Once you are done tagging all of your products tap ‘Done’ on the top right. You can always go back and tag more products by tapping the ‘+’ sign on the Edit post screen.
- Write a caption (just below the photo).
- Tap ‘Submit post’ to publish your Shoppable Photo.
From desktop:
Sign in using the e-mail address associated with your Influencer account and go to your storefront (e.g. amazon.com/shop/yourhandle).

- Click ‘Create Content’.
- Click 'Shoppable photo'.
- Click 'Upload photo'.
- Upload your photo (up to 10MB) and add a description.
- Tag up to 15 products featured in your photo by clicking on the ‘+’ sign next to your photo.
- Use your idea lists, order history, browse history or search Amazon to find products to tag in your photo.
- Tag a product by clicking on the check box on the top right of the image.
- Change the color or version of the product you are tagging by clicking on the image and using the buttons under the product image. Once you have the right one, tag it by clicking on the check box on the top right of the image.
- To remove a tagged product, click the check box to uncheck it.
- Once you are done tagging all of your products click ‘Done’ on the top right.
- You can always go back and tag more products by selecting the ‘+’ sign on the Create post screen.
- Write a caption (to the right of the photo).
- Click ‘Submit post’ to publish your Shoppable Photo.

Learn more about creating Shoppable Photos here.

How do I upload videos to my storefront?

Fom Amazon's Shopping App:
Open the Amazon Shopping app on your mobile device.
Tap the person icon in the bottom navigation.
Scroll to the ‘Your Account’ section (Note: You must be logged into the Amazon account you used to sign up for the Amazon Influencer Program).
Tap the ‘Create Content’ button to publish a Shoppable Post (video or photo).

From desktop:
You can upload videos from your desktop on Creator Hub. Alternatively, you can access Creator Hub by going to the owner view of your influencer storefront from your desktop, clicking ‘Add to your storefront’, and then ‘Videos’.

Where can Amazon shoppers discover my videos?
Once you have published 3+ videos, your videos are eligible to be featured on product detail pages, within search results and on the Amazon homepage where you will earn when shoppers watch your videos and make qualified purchases. Read more about where influencer videos live here.

Who is eligible to upload videos?
Influencers in the Amazon Influencer Program with an active Amazon Influencer storefront can upload videos for shoppers to discover on their storefront and placements across Amazon.com like product detail pages. Learn more about how it works here.

Idea Lists, Shoppable Photos & Videos

Can I use the Amazon Logo in my content?

No, you cannot use the Amazon Logo in your content. If you would like to reference Amazon in your content, you should use the written text “Amazon”, or one of the approved banners available here in Associates Central. Make sure to comply with our trademark guidelines when using any of the approved banners. For example, you should not make any changes (such as the color) to the banners, and only use them when you are including an Amazon product link in your content.

How do I add or delete products on my Idea Lists?

There are a two ways to add products to your storefront.

1. Search within the edit Idea List page
- Login to Amazon.com with the e-mail you used to join the Influencer Program.
- Type your vanity URL into your browser (amazon.com/shop/yourhandle).
- In the private view of your storefront, click on the Idea List you’d like to add products to.
- Type in the search bar in the blue box the product you’d like to add.
- Click the + in the upper left corner to add the product to your list.

2. Search for any product on Amazon.com and add from the product detail page
- Once you are on the product page, click on the ‘Add to List’ dropdown (located on the right, under Add to Cart) and select the Idea List you would like to add the product to.

You can do this from your desktop, mobile web or in the Amazon app.

To delete a product from your Idea List, click "Edit List" then the 'X" in the upper left corner.

To delete your entire idea list, click "Edit List", then click the pencil icon next to your list description, then click "Delete list".

To learn more, review our "Use Idea Lists to categorize your storefront" article.

How do I add comments to products I've added to my Idea Lists?

You can add comments to the products in your Idea Lists to help explain to your followers what you love about them.

1. Login to Amazon.com and type in your vanity URL (amazon.com/shop/yourhandle) to go to the private view of your storefront.
2. Click on the Idea List to view the products you’d like to add comments to.
3. Click "Edit List"
4. Click on the Idea List you want to edit.
3. Click on the speech bubble in the upper right corner of the product.
4. Type in your comment and hit save. (140 character limit)

To learn more, read our "Use Idea Lists to categorize your storefront" article.

How do I add Shoppable Photos to my storefront?

How to upload your Shoppable Photo

From Amazon's Shopping App:
Sign in to Amazon's Shopping App using the e-mail address associated with your Influencer account.

- Open the Amazon shopping app.
- Tap the icon on the bottom navigation bar that looks like a person.
- Scroll to the ‘Your Account’ section (Note: You must be logged into the Amazon account you used to sign up for the Amazon Influencer Program).
- Tap the ‘Create Content’ button to publish a Shoppable Post (video or photo) or Idea List.
- Tap ‘Post (video and photo)’.
- Choose ‘Photo Library’ to upload a photo or ‘Take photo’ to take a new photo.
- Preview your photo, confirm your choice to begin upload, and then select ‘Next’.
- Tag up to 15 products featured in your photo.
- Use your idea lists, order history, browse history or search Amazon to find products to tag in your photo.
- Tag a product by tapping on the check box on the top right of the image. Change the color or version of the product you are tagging by tapping on the image and using the buttons under the product image. Once you have the right one, tag it by tapping on the check box on the top right of the image.
- To remove a tagged product, tap the check box to uncheck it or tap on the tag icon on the bottom right, select the product you want to un-tag, and tap on the ‘x’.
- Once you are done tagging all of your products tap ‘Done’ on the top right. You can always go back and tag more products by tapping the ‘+’ sign on the Edit post screen.
- Write a caption (just below the photo).
- Tap ‘Submit post’ to publish your Shoppable Photo.

From desktop:
Sign in using the e-mail address associated with your Influencer account and go to your storefront (e.g. amazon.com/shop/yourhandle).

- Click ‘Create Content’.
- Click 'Shoppable photo'.
- Click 'Upload photo'.
- Upload your photo (up to 10MB) and add a description.
- Tag up to 15 products featured in your photo by clicking on the ‘+’ sign next to your photo.
- Use your idea lists, order history, browse history or search Amazon to find products to tag in your photo.
- Tag a product by clicking on the check box on the top right of the image.
- Change the color or version of the product you are tagging by clicking on the image and using the buttons under the product image. Once you have the right one, tag it by clicking on the check box on the top right of the image.
- To remove a tagged product, click the check box to uncheck it.
- Once you are done tagging all of your products click ‘Done’ on the top right.
- You can always go back and tag more products by selecting the ‘+’ sign on the Create post screen.
- Write a caption (to the right of the photo).
- Click ‘Submit post’ to publish your Shoppable Photo.

Learn more about creating Shoppable Photos here.

How do I upload videos to my storefront?

You can upload videos from your desktop on Creator Hub. Alternatively, you can access Creator Hub by going to the owner view of your influencer storefront from your desktop, clicking ‘Add to your storefront’, and then ‘Videos’.

On mobile you can tap 'Create content' from the private view of your storefront. Tag products by tapping on the check mark on the top right of the image and tap the product to change the color or version. Once you finish tagging, add your title and hit 'Submit'.

Where can Amazon shoppers discover my videos?

Once you have published 3+ videos, your videos are eligible to be featured on product detail pages, within search results and on the Amazon homepage where you will earn when shoppers watch your videos and make qualified purchases. Read more about where influencer videos live here.

Who is eligible to upload videos?

Influencers in the Amazon Influencer Program with an active Amazon Influencer storefront can upload videos for shoppers to discover on their storefront and placements across Amazon.com like product detail pages. Learn more about how it works here.

Account

How do I change my account information?

Visit the Account Settings section of Associates Central.

How do I change the email associated with my influencer account?

1. Log into Amazon Associates Central.
2. Hover over your email address and click on Account Settings.
3. Click on “Manage Account Users” to navigate to the Manage Users page.
4. Click on “Add Users”.
5. Enter the email address for which you want to grant access to your account, and select the access level in the drop-down menu. Click the “Submit” button.
6. Log out of Amazon Associates Central.
7. An invitation email will be sent to the email address you entered.
8. Click on the link sent to your updated email address in order to activate your account.
9. If you do not have an existing Amazon Associates Central Account with the new email address, create a new account.
10. Return to Amazon Associates Central and log in with your original email address.
11. Return to the “Manage Account Users” page by following steps 1-2.
12. Your new email address should now be visible under “Current Users”.
13. Make your new email address the primary address for your account by changing the access level in the drop-down menu to “Full Access”. Only one email address is able to have “Full Access”. Click “Save Changes”.

How do I find my Store ID?

Log into Associates Central here: https://affiliate-program.amazon.com and you will see your Store ID in the upper right corner of your screen. Your US Store ID will end in -20 (Ex: amazon-20).

You may see a Store ID when logged into your account on Associates Central at the top right that begins with “onamz.“ This Store ID was created by Amazon on your behalf for earning Onsite Commissions. You should continue to use the same Store IDs you have been using when driving traffic to Amazon. The new Store ID does not affect your influencer commission rates for traffic that you send to your storefront or to other pages on Amazon. Learn more about Earning Onsite Commissions.

Can I change my Store ID?

We are unable to change your Store ID. Please note that our software automatically adds "-20" to the end of all Store IDs. If you would like a different tracking ID to appear in your links, please visit Manage your Tracking IDs to create tracking IDs for your Influencer account. If using tracking IDs doesn't address your situation, then please contact our customer service.

Why is there a Store ID that begins with “onamz” in my Associates account in Associates Central?

You may see a Store ID when logged into your account on Associates Central at the top right that begins with “onamz.“ This Store ID was created by Amazon on your behalf for earning Onsite Commissions. You should continue to use the same Store IDs you have been using when driving traffic to Amazon. The new Store ID does not affect your influencer commission rates for traffic that you send to your storefront or to other pages on Amazon. No action is required from you at this time.

Learn more about Earning Onsite Commissions.

How do I change my vanity URL?

Your unique vanity URL is auto-generated based on the social media handle that qualifies you for the program. The vanity URL cannot be changed, unless:

Your YouTube channel name changes OR you have an account on another social media platform (such as Instagram) where you have higher following than on YouTube (and you wish to change your handle to match the name of that account)

If you’d like to submit a request to change your vanity URL based on one of the two above reasons, please click here to get to the contact form.

Select ‘Amazon Influencer Program’ in the drop-down and include information on new handle and the reason why your vanity URL needs to be changed (e.g. “My YouTube channel name changed”) in the ‘Comments’ area. Please include as much detail as possible. All requests are reviewed manually and will be processed in the order they were received.

How do I change my email preferences to be sure I am receiving communications from the Amazon Influencer Program?

As a member of the Amazon Influencer Program, you are registered to receive occasional e-mail messages. From time to time, we will send you messages about important changes to the Influencer Program, tips to help you earn more money, and special deals to which you're entitled.
Please note that your influencer email preferences are tied to your Amazon.com username and password rather than your Influencer store. Any changes you make on this page will apply to all stores for which you are a primary or secondary contact.

Email is the number one place to stay informed about program developments. We’ve set up strategic email lists to share important news and helpful tips.
• First things first, make sure we have your current email in your Associates Central account.
• Visit the user management page in your Associates Central account to confirm the email address shown is correct.
• If not, follow these steps to update:
• Click on the top tab marked Add Users then enter your new email address (screen shot below).
• Click on the Select Access Level drop-down menu and choose the desired access level.
• Complete the captcha authentication, and hit the Submit button.
• Before you leave make sure you log out.
• Click on the link sent to your updated email address, follow the prompts to log into Associates Central, and confirm you see your correct, updated email on the user management page.

Now you’re automatically subscribed to the Network Updates list but you have several other options as well. Be sure to subscribe to “Amazon Influencer Newsletter” and “Amazon Influencer Program Promotions” to receive our Influencer newsletter and other important program updates. Just visit the email preference center in your Associates Central account to subscribe, unsubscribe—and even resubscribe—to any and all lists to help you earn more as an Influencer.

Is there a way to set up a additional access to Amazon associates account for secondary team member’s?

Only the Full Access user (account holder) can add/remove users and re-assign user roles to the account.

To add a new user:
1. Log into Amazon Associates Central.
2. Hover over your email address and click on Account Settings.
3. Click on “Manage Account Users” to navigate to the Manage Users page.
4. Click on “Add Users”.
5. Enter the email address for which you want to grant access to your account, and select the access level in the drop down menu. Click the “Submit” button.
6. An invitation email will be sent to the email address you entered above with instructions to sign up and join your account. The email recipient will have 48 hours to sign up before the link expires.
7. If the recipient has not taken action within 48 hours, the link will expire and you will need to send a new invitation to them by repeating the steps above.

To remove an existing user:
1. Log into Amazon Associates Central.
2. Hover over your email address and click on Account Settings.
3. Click on “Manage Account Users” to navigate to the Manage Users page.
4. Click on “Current Users”.
5. Select the delete box next to the email address(es) that you no longer wish to have on your account.
6. Click “Save Changes” to confirm.

To re-assign user roles:
1. Associates Central.
2. Hover over your email address and click on Account Settings.
3. Click on “Manage Account Users” to navigate to the Manage Users page.
4. Click on “Current Users”.
5. Search for the email address(es) for which you want to change roles. Select the desired user role from the drop-down menu next to the email address(es).
6. Click “Save Changes” to confirm.

What is the difference between the three user roles (Full Access, Reports Access, and Basic Access) associated with my account?

These 3 roles have different levels of access on your Associates Central account. The options are:

Full Access (previously Primary): The Full Access user is the main account holder (one per account). This user role has access to all parts of Associates Central (AC) and can edit payee information, select a payment plan and payment method, and approve new users' access to the account. In addition, this user receives high-priority emails regarding the Associates program. Therefore, the e-mail address for this role should be checked regularly.

Reports Access
(previously Secondary): The Reports Access user role has access to reports, in addition to all the AC features that the Basic role can access. This user role does not have access to payee information, payment plans/method, and user management.

Basic Access
(new): This user role has the most restrictive access permissions in Associates Central, with access to content ideas, link creation tools, help and resource center pages. This role does not have access to Reports.

How do I update my tax information?

Log in to Amazon Associates Central
1. Click on your email in the upper right hand corner.
2. Click “Account Settings”.
3. Scroll down to View/Provide Tax Information.
4. Your Current Tax Status will be displayed.

You will be asked to complete the interview or click on Change your Tax Information to review or update specific tax information.

Livestreaming

What is Amazon Live?

Amazon Live takes the fun and interactive nature of livestreaming video and joins it with online shopping on Amazon. Bring your product picks and recommendations to life by featuring them in your product carousel. Features like product highlighting, live promotions and chat help you engage with your audience during your streams. Read more here about Amazon Live.

What is the Amazon Live Creator app?

The Amazon Live Creator app is a livestreaming application that helps brands and influencers create and manage their livestreams on Amazon.com. It’s packed with fun, unique features to help showcase and demonstrate products, interact with shoppers in real time, drive sales and shows metrics that help creators measure performance over time. To livestream on Amazon with the Amazon Live Creator app, influencers must be part of the Amazon Influencer Program. Read more here on the Amazon Live Creator site about getting started with livestreaming.

How does Amazon Live Creator enable creators to engage with Amazon shoppers?

Livestreaming is a powerful way to connect in real time with shoppers. When shoppers are viewing your livestreams created using the Amazon Live Creator app, they can shop the products you added next to the video player. You can chat and engage, highlight products in the product carousel and share promotion codes and deals. Read more here on the Amazon Live Creator site about features available to creators.

Where do Amazon shoppers see my livestream?

Every creator starts off as a Rising Star in Amazon Live. As a Rising Star, you can livestream as often and whenever you want using the Amazon Live Creator app. You will have a follow button when you livestream so shoppers can opt-in to follow you. Your livestreams will appear on Amazon.com/live.

As you level up in Amazon Live, your streams are eligible to appear in more placements on Amazon.com, including the Amazon.com home page. For brands, Rising Star streams are eligible to appear on your brand’s product detail pages. Learn more about the Amazon Live levels for brands. For influencers, Rising Star streams are eligible to appear on your Influencer storefront. Learn more about the Amazon Live levels for influencers. Read more here on the Amazon Live Creator site about levels.

Storefront

How do I find my storefront from Amazon’s mobile app?

1. Open the Amazon mobile shopping app.
2. Make sure you are logged into the Amazon account you used to sign up for the Amazon Influencer Program.
3. Tap the person icon in the bottom navigation.
4. Scroll to the ‘Your Account’ section.
5. Tap the ‘Your Storefront’ button to go to your storefront.

What guidelines should I follow when naming my storefront?

Do not include the name of any social media network in your storefront name. For example, “Jen's Facebook Finds” is not allowed, and should be changed to “Jen’s Viral Finds” or similar.

Do not use Amazon or other Amazon trademarks in your storefront name. For example, “Jen’s Amazon Finds” is not allowed, and should be changed to “Jen’s Favorite Finds” or similar.

Please view our Trademark Guidelines here.

How do I share my storefront with my followers?

As an influencer, leveraging social media is essential for engaging with your followers and driving traffic to your influencer storefront. Your audience looks to you for the best product recommendations and quality content, so it's important to share your page (www.amazon.com/shop/yourhandle) and product links in ways that optimize each platform and adhere to disclosure requirements.

Read our tips on sharing your Amazon influencer storefront for each social channel to maximize visibility here.

How do I add or delete products on my Idea Lists?

There are a two ways to add products to your storefront.

1. Search within the edit Idea List page
- Login to Amazon.com with the e-mail you used to join the Influencer Program.
- Type your vanity URL into your browser (amazon.com/shop/yourhandle).
- In the private view of your storefront, click on the Idea List you’d like to add products to.
- Type in the search bar in the blue box the product you’d like to add.
- Click the + in the upper left corner to add the product to your list.

2. Search for any product on Amazon.com and add from the product detail page
- Once you are on the product page, click on the ‘Add to List’ dropdown (located on the right, under Add to Cart) and select the Idea List you would like to add the product to.

You can do this from your desktop, mobile web or in the Amazon app.

To delete a product from your Idea List, click "Edit List" then the 'X" in the upper left corner.

To delete your entire idea list, click "Edit List", then click the pencil icon next to your list description, then click "Delete list".

To learn more, review our "Use Idea Lists to categorize your storefront" article.

How do I add comments to products I've added to my Idea Lists?

You can add comments to the products in your Idea Lists to help explain to your followers what you love about them.

1. Login to Amazon.com and type in your vanity URL (amazon.com/shop/yourhandle) to go to the private view of your storefront.
2. Click on the Idea List to view the products you’d like to add comments to.
3. Click "Edit List"
4. Click on the Idea List you want to edit.
3. Click on the speech bubble in the upper right corner of the product.
4. Type in your comment and hit save. (140 character limit)

To learn more, read our "Use Idea Lists to categorize your storefront" article.

How do I upload videos to my storefront?

You can upload videos from your desktop on Creator Hub. Alternatively, you can access Creator Hub by going to the owner view of your influencer storefront from your desktop, clicking ‘Add to your storefront’, and then ‘Videos’.

On mobile you can tap 'Create content' from the private view of your storefront. Tag products by tapping on the check mark on the top right of the image and tap the product to change the color or version. Once you finish tagging, add your title and hit 'Submit'.

Where can Amazon shoppers discover my videos?

Once you have published 3+ videos, your videos are eligible to be featured on product detail pages, within search results and on the Amazon homepage where you will earn when shoppers watch your videos and make qualified purchases. Read more about where influencer videos live here.

Who is eligible to upload videos?

Influencers in the Amazon Influencer Program with an active Amazon Influencer storefront can upload videos for shoppers to discover on their storefront and placements across Amazon.com like product detail pages. Learn more about how it works here.

I already have a storefront, do I have to take any action to move to the new Storefront?

Your storefront already looks great with the new layout. It has been automatically updated- no work required from you. All of the content you have created is still there. Your audience can still take the same actions.

What improvements have been made to the new Storefront?

The new Storefront design makes it visually appealing to customers and seamless for you to post new content.
a. Mobile-friendly: Storefront layouts are now mobile friendly with a scrollable feed. We have introduced a new section where all your posts are displayed in the order of date posted, regardless of content type (List, Photo, Video).
b. Storefront editing: Uploading and editing content is easier than ever with our new streamlined experience.

What type of content can I add to my storefront?

You can continue to post the same content types in your new Storefront as you could post in the old Storefront.
a) US (only): You can add groups of products in lists, photos with products tagged to them, as well as both live and on-demand videos with products tagged to each.
b) UK and IN: You can add groups of products in lists and photos with products tagged to them.
c) CA, DE, ES, FR, IT: You can add groups of products in lists

How can I customize my storefront?

You can customize your bio section which includes a background image, profile image, a few sentences about who you are and what you do as well as links to your social channels. Similar to the old Storefront, you can also add shoppable content like photos and videos (US only) and lists, recommending products in a way that is unique to you.

Can I add content that does not have to do with Amazon products?

No, all content uploaded to your storefront must be associated with at least one Amazon product.

Can I link out to another retailer from my storefront for items that Amazon does not sell?

No, aside from your social handles all content on the influencer storefronts links to within Amazon.

How do I share a [photo/list/video] from my storefront with my social media followers?

All of your content on your storefront as well as your storefront itself are sharable and you can easily generate links right from the storefront. We include a share button within each piece of content that you can use to share to Twitter, FB, Pinterest or just grab a quick link for your emails or other posts.

Linking

How do I create affiliate links on mobile?

What is Mobile GetLink? The new Mobile GetLink feature allows Amazon Associates to create Associates affiliate links to product detail pages from the Amazon shopping app from mobile devices. With Mobile GetLink, influencers do not have to visit Associates Central to create affiliate links and do not have to rely on desktop link creation.

Where can I find Mobile GetLink? Mobile GetLink is located in the Amazon mobile shopping app. Download the app and log in with your Amazon Associates account credentials. Then go to any product page, click the ‘Share’ floating button, and you’ll find the ‘Copy Associates Link.’

How do I activate Mobile GetLink?
Mobile GetLink is automatically enabled in the Amazon shopping app when you log in using your Amazon Influencer account credentials.

How do I choose which link to create if I have multiple TrackingIDs and/or StoreIDs? When you click the ‘Share’ button, you will see your available StoreIDs and TrackingIDs above the ‘Copy Associates Link’ button. From there you can scroll to select the StoreID and/or TrackingID you wish to use.

Can I create links for pages other than product detail pages? Mobile GetLink is currently available only for product detail pages.

Is the Mobile GetLink feature available within the Share button for all product categories? The feature is available for most product categories *except* these five: eBooks, audible, digital magazines, digital music, and luxury stores.

What countries is Mobile GetLink available in? Mobile GetLink is available in all Amazon’s online stores except for China.

Which mobile platforms is Mobile GetLink available on? Mobile GetLink is available on iPhones and Android phones.

Read more about Mobile GetLink here or watch a short video here.

How do I create affiliate links on desktop?

SiteStripe feature allows you to create links directly from the Amazon.com site without having to visit Associates Central. It lets you build links to any page on Amazon, and even share those links on Facebook or Twitter. It also has handy short-cuts to some other useful Associates pages.

Read more about SiteStripe here or watch a short video here.

I have multiple links that I’d like to share, but Instagram only allows for one. What should I do?

Many influencers want to promote multiple links, such as their Amazon storefront, a blog, website, or other affiliate links. We’d recommend using a link tool such as Linktree that allows you to house all of your links in one place and makes it easy for your followers to find what they’re looking for.

What are tracking IDs, and how can I use them?

With tracking IDs, Influencers can analyse the performance of various Web sites or merchandising strategies while accumulating earnings under a single Associates ID. For example, Associate storeid-20 might use the tracking ID storeid-1-20 to track referrals from his Web site, and storeid-2-21 to track referrals from his newsletter. Each ID would generate earnings for his Influencer account storeid-20. He can view earnings for all tracking IDs taken together, or generate reports for each tracking ID individually.

If you would like to create tracking IDs for your Influencer account, please visit your account and click on "Manage your Tracking ID" link. We have added several features to the site to help Influencers who use tracking IDs analyse their performance and build custom links. You will:

Get results faster. The Tracking ID Summary Report now includes data for only those tracking IDs that have activity in the requested time period, making it easier to read and faster to load.

Analyze performance more easily. Reports for Influencer accounts now include the tracking ID for each transaction. Get all the data you need in a single download instead of generating a report for each tracking ID.

Save time while building links. You can change the tracking ID to be used in the resulting code at any time while you're building links. This increases your flexibility and eliminates the need for you to repeat steps.

How do I request multiple tracking IDs?

To create multiple tracking IDs so you can analyze traffic from different Web sites or merchandising strategies, visit your account and click on 'Manage your Tracking ID'. Once they have been created, you will be able to see data on each ID in your Tracking ID Summary Report.

Please note that there is a limit of 100 Tracking IDs per associate account. If you have further requirements, please contact Associates Customer Service.

Why doesn't my tracking ID appear in your URL after a visitor clicks through to Amazon from my Web site?

We understand your concern, but rest assured that it is not necessary for your unique ID to appear in order for us to track sales made after the initial click through. The individual shopping session will be tagged in a way that allows us to track the items purchased and credit you with the appropriate commission.

Policies

Why do I have to identify myself as an Associate? How should I do this on social media?

Any time you share an affiliate link, it’s important to disclose that to your audience. They will trust you more if you are transparent about where you are directing them and why. To meet the Associate Program's requirements, you must (1) include a legally compliant disclosure with your links and (2) identify yourself on your Site as an Amazon Associate with the language required by the Operating Agreement.

To comply with the Federal Trade Commission (FTC) regulations, your link-level disclosure must be:

1. Clear. A clear disclosure could be as simple as "(paid link)", "#ad", or "#CommissionsEarned".
2. Conspicuous. It should be placed near any affiliate link or product review in a location that customers will notice easily. They shouldn't have to hunt for it.
In addition, the Operating Agreement requires that the following statement clearly and conspicuously appears on your Site: “As an Amazon Associate I earn from qualifying purchases.” For social media user-generated content, this statement must be associated with your account.

Associates should also consider the relevant social media platform’s guidelines. For example, Associates may use Facebook’s Branded Content tool.

To read more about FTC Endorsement Guides, visit https://www.ftc.gov/tips-advice/business-center/guidance/ftcs-endorsement-guides-what-people-are-asking#affiliate. You can also find more guidance in the FTC’s Disclosures 101 for Social Media Influencers.

What is Amazon Associates Anti-Counterfeit Policy?

Amazon Associates Anti-Counterfeiting Policy

Amazon strives to ensure a trustworthy shopping experience for our customers. The sale of counterfeit or inauthentic products (including products that have been illegally replicated, reproduced, or manufactured), is strictly prohibited. When we identify such products we remove these products and take action against the seller that listed the product.

As an Amazon Associate you must not use wording such as “dupe,” “fake,” or “faux” in connection with a brand or knowingly promote counterfeit products or products that infringe the intellectual property rights of others. Failure to abide by this policy may result in suspension or termination of your account, including funds being withheld, and other legal consequences.

Q: Why can’t I use this wording?
Consistent with Amazon’s commitment to protecting intellectual property rights, Amazon does not allow the use of the terms “dupe,” “fake,” or “faux” in connection with a brand name to describe an item. For example, you may describe something as a “faux snakeskin” bag or “fake fur coat,” but you may not promote the sale of a “fake Goodthreads shirt” or “Goodthreads purse dupe” if the item is not produced by Goodthreads.

Q: I’d like to recommend something that’s stylistically similar to my audience (e.g., if you like these Amazon Fashion t-shirts, you’ll also like these). Is that ok?
Yes – you may use the following with your audience: “shop the look”, “inspired by”, “similar to”.

Q: What’s your policy for sellers?
Sellers on Amazon are not allowed to list products that infringe trademarks (including logos), copyrights, or patents, or describe their products in a way that would cause customer confusion or otherwise infringe another person’s rights. Our full Sellers IP policy is provided here, including FAQs about copyrights, trademarks and patents.

Q: What happens when Amazon identifies an infringing product in its store that I have linked to?
As a result of our detection and enforcement activities, Amazon may remove suspect listings. If you link your audience to one of these products, the link will dead-end.

Can I use the Amazon Logo in my content?

No, you cannot use the Amazon Logo in your content. If you would like to reference Amazon in your content, you should use the written text “Amazon”, or one of the approved banners available here in Associates Central. Make sure to comply with our trademark guidelines when using any of the approved banners. For example, you should not make any changes (such as the color) to the banners, and only use them when you are including an Amazon product link in your content.

What do you consider Confidential Information?

Any information we share with you in connection to the Associates Program including, but not limited to, Onsite Publishing, the Amazon Influencer Program (AIP), and Amazon Live, that is not available to the general public would be considered confidential information, and should only be used for optimizing your participation in those programs. Examples are emails we send you in connection with those programs, and (account) information only available to you in Associates Central.

What information about the Associates Program/Onsite Publishing/AIP are we allowed to share in our content?

You can share any information that is currently available to the general public, such as information found here and here. As a reminder, you must disclose your connection to our program – see Help content here.

What information about the Associates Program/Onsite Publishing/AIP are we not allowed to share in content?

You should not share any information that is not available to the general public. If you have to sign in to your Associates or Influencer account to view the information, it means it’s not available to the general public. In addition, all emails we send you are considered confidential and no details shared within an email (unless we tell you otherwise) should be forwarded or shared with an external audience.

What words can I not include in my storefront name?

Do not include the name of any social media network in your storefront name. For example, “Jen's Facebook Finds” is not allowed, and should be changed to “Jen’s Viral Finds” or similar.

Do not use Amazon or other Amazon trademarks in your storefront name. For example, “Jen’s Amazon Finds” is not allowed, and should be changed to “Jen’s Favorite Finds” or similar.

Please view our Trademark Guidelines here.

Reports

How do I view my sales and earnings?

Visit Reports in Associates Central to view your sales and earnings. View Consolidated Summary of Earnings to see a holistic view of your program earnings in a single location. Visit the Reporting & Commissions section to learn more.

When are the reports updated?

Reports for Ordered Items and Bounties are updated in near real-time, which means most orders will be reported within an hour of being placed. You can see new activity in your account throughout the day. Your Earnings Report is current as of the previous day. For example, if you’re looking at your Earnings Report on Tuesday, you’ll see your earnings through Monday.

Why are there negative numbers in my Earnings Reports?

Negative numbers represent returned or refunded products. Customers must follow properly formatted links from your site to ours, select and purchase a product, and accept delivery, for you to be eligible for a commission income. If they refuse delivery for a product for which you have been credited commission income, we will subtract those commissions from your account when we get the product back. We will do the same if a third-party seller refunds a customer for any reason. Remember that customers have several days to return an item after they receive it (see our returns policy, so the record for the dispatched item and the record for its return may not be on the same report).

On my reports, what is the difference between "Refund" and "Return"?

"Refund" is used when a third-party seller refunds a customer for any reason, in part or in full. "Return" is used when a buyer returns an item sold by Amazon.com and Amazon.com has issued them a refund.

Why would a product be identified as refunded or returned?

When customers are dissatisfied with purchases from Amazon.com, they can return the products to our warehouses for a refund. On your reports, these purchases are identified as returns. When the purchase is not from Amazon.com but from a third-party vendor, depending on their policy, customers may receive refunds but not necessarily have to return the products. As we only know that a refund has taken place, we identify these purchases as refunds.

How do I see my top-selling items?

1. Click Reports - Earnings Report.
2. Click on Commissions.
3. Scroll down and click “Earnings” (shown below). This will bring up your top selling products where you can filter by Items Shipped, Revenue, or Commission Income. You can change the date range at the top of this page.

Commissions

What items qualify for commission income, and how are the commissions calculated?

Influencers earn commission income when visitors follow links from their sites to Amazon.com, make a purchase, and the item is dispatched. These links can be to individual products, pages of search results, the Amazon.com home page, or any other page at Amazon.com. Influencers can also place product search boxes on their sites. Please note that commission income are calculated on the sale price, not the list price, of each qualifying item. You earn commission income according to the payment plans following this link: Associates Program Commission Income Schedule.

Where can I see my Commission Schedule?

You can find your Commission Schedule: here

How long do visitors have to add an item to their Shopping Cart after clicking on one of my Amazon.com links until I no longer earn commission income on their purchase?

You earn commission income on any qualifying items placed in a customer's Shopping Cart within 24 hours of their arrival at Amazon.com via your affilaite link. However, this 24-hour window closes once the customer submits his order or reenters Amazon.com through another affiliate's link. Once the window is closed, you will not earn commission income on any subsequent purchases. However, if the customer then returns to Amazon.com through one of your affiliate links, this opens a new 24-hour window.

It is of course possible that a customer may arrive at Amazon.com via your affilaite link, add an item to his Shopping Cart, and then leave Amazon.com without placing an order. As long as the item was added to the customer's Shopping Cart during this 24-hour window, you will still earn a referral commission if the order is placed before the Shopping Cart expires (usually after 90 days). The referral commission will not be credited to your Influencer account until the customer has purchased the item, accepted delivery, and remitted full payment to Amazon.com.

Why do I have a negative account balance?

In rare circumstances, enough items may have dispatched during a previous month, for which you have already been paid, and then returned or refunded during the current month, to cause the amount you owe us to exceed your commission income for the current month. This produces a negative balance. If this situation occurs, we will simply deduct the amount from future commission income, so you will not have to send in any money.

Why is there a deduction for personal use of the program?

We do not pay referral commissions for products you purchase through your own links. This includes orders for customers, orders on behalf of customers, and orders for products to be used by you, your friends, your relatives, or your associates in any manner. Due to the proprietary nature of the way we determine if the order was personal, we can't share the full list of criteria by which we detect these ineligible orders.

The reason behind this is that the Amazon.com Influencer Program is an advertising program rather than a discount program. Our goal is to have our Influencer refer new customers to us in return for commission income. Influencers are not eligible for commission income when they place orders themselves, or ask people they know to routinely place orders through their links so they can earn commission income. (Refer to the Operating Agreement Section 7 for more details.)

How do I earn Onsite Commissions?

Now, shoppable content and product recommendations you upload to your Amazon storefront may be selected to appear to customers as they search and browse Amazon for products and services. If your content is selected, you will earn onsite rates when customers click on your content and make a qualifying purchase. If this happens, you will need to update tax and payment information for your new Store ID in order to receive payment.

When logged into your account on Associates Central, you will see a Store ID at the top right for your onsite account (it may begin with “onamz“). This is your ID to track your onsite earnings (Onsite Store ID). This Onsite Store ID was created by Amazon on your behalf to ensure you are compensated when your content helps customers that encounter your content on Amazon make qualifying purchases. Onsite earnings are what you would earn if someone was already browsing on Amazon, sees your photos or videos, and purchases something. As you didn’t directly drive that customer to Amazon to shop, but influenced them to purchase once they were there, we compensate you for the purchase but at an onsite rate.

Your Onsite Store ID does not affect or change your rates for traffic you send to Amazon, including your storefront or other pages you link to on Amazon (e.g., product pages). You should continue to use the same Store ID(s) you have been using when driving traffic to Amazon.

Millions of customers shop on Amazon. We are excited to share your shoppable content (e.g. Idea Lists, photos, videos, and livestreams where applicable) with customers as they search and browse Amazon for products and services. This is a great opportunity to expand your brand and build your following. Please watch your Amazon Influencer Program newsletters for updates about the types of content we are looking to feature.

Click here to learn more about Earning Onsite Commissions.

Tax questions?

Please visit Associates Central Tax FAQ to view answers to common tax related questions.

Tools and Features

What is Idea Hub?

The Idea Hub is a feature that consolidates inspirational promotions, events, deals and product content throughout Amazon. Previously, sourcing content as an associate could be overwhelming with thousands of deals and coupons published every day through an ever-expanding and complex product catalog. With Idea Hub, influencers will find up-to-date content ideas all in one location within their Associates Central (AC) account. The recommendations cover a wide range of content types, including Amazon’s promotional offers like Best Deals, Deals of the Day as well as curated content covering Amazon programs and subscription services, seasonal/holiday events, gift guides, trends, interesting finds, best-selling/top-rated products, and more.

How do I get started?
To access Idea Hub, go to the navigation bar at the top of your page when you log onto your Associates Central account, and select “Idea Hub” from the drop down menu under “Promotions”. Once you get to Idea Hub, you will have the ability to browse, sort and filter through the content ideas. When you see an idea that interests you, click on the “Get Link” button and copy/paste the link.

How can I influence the recommendations based on my interest and ideas?
To get more relevant inspirations, you are encouraged to provide feedback by clicking on the thumbs up/down buttons displayed under each content idea. This will help Amazon to further improve future recommendations and content rankings.

What is OneLink?

OneLink gives your international visitors an improved shopping experience by automatically redirecting them from your website to their local Amazon online store. OneLink offers this single solution for more countries than ever before.

OneLink lands members of your audience from Australia, Canada, France, Germany, Italy, Japan, the Netherlands, Poland, Saudi Arabia, Singapore, Spain, Sweden, and the United Kingdom in their local or nearest Amazon online store from Amazon product links (Amazon.com.au, Amazon.ca, Amazon.fr, Amazon.de, Amazon.it, Amazon.co.jp, Amazon.nl, Amazon.pl, Amazon.sa, Amazon.sg, Amazon.es, Amazon.se, and Amazon.co.uk respectively).

Learn more about OneLink here.

What is Mobile GetLink?

What is Mobile GetLink? The Mobile GetLink feature allows Amazon Influencers to create Associates affiliate links to product detail pages from the Amazon shopping app from mobile devices. With GetLink, influencers do not have to visit Associates Central to create affiliate links and do not have to rely on desktop link creation.

Where can I find Mobile GetLink? Mobile GetLink is located in the Amazon mobile shopping app. Download the app and log in with your Amazon Influencer account credentials. Then go to any product page, click the ‘Share’ floating button, and you’ll find the ‘Copy Associates Link.’

How do I activate Mobile GetLink?
Mobile GetLink is automatically enabled in the Amazon shopping app when you log in using your Amazon Influencer account credentials.

How do I choose which link to create if I have multiple TrackingIDs and/or StoreIDs? When you click the ‘Share’ button, you will see your available StoreIDs and TrackingIDs above the ‘Copy Associates Link’ button. From there you can scroll to select the StoreID and/or TrackingID you wish to use.

Can I create links for pages other than product detail pages?
Mobile GetLink is currently available only for product detail pages.

Is the Mobile GetLink feature available within the Share button for all product categories? The feature is available for most product categories *except* these five: eBooks, audible, digital magazines, digital music, and luxury stores.

What countries is Mobile GetLink available in? Mobile GetLink is available in all Amazon’s online stores except for China.

Which mobile platforms is Mobile GetLink available on?
Mobile GetLink is available on iPhones and Android phones.

Read more about Mobile GetLink here or watch a short video here.

What is SiteStripe?

The SiteStripe feature allows you to create links directly from the Amazon.com site without having to visit Associates Central. It lets you build links to any page on Amazon, and even share those links on Facebook or Twitter. It also has handy short-cuts to some other useful Associates pages.

How Do I Turn SiteStripe On?
To see the SiteStripe you need to be recognised as the Amazon customer corresponding to your Associates account. Ensure that you are signed-in to Amazon using your Associates account by looking at the top of the Amazon.com page.

If there is no name at the top, click the “Sign in to get personalised recommendations” link and sign-in using your Associates account information.
If the name at the top is incorrect, or you are not sure you are using the correct account, select the “(Not )” link (where <username> is an actual account name) and sign-in using your Associates account information.

How Can I Change the Settings for SiteStripe?
You can control whether to view the SiteStripe or not from the Settings button on the SiteStripe or by logging in to Associate Central and then going to your Account Settings - Associates SiteStripe Options. The SiteStripe Options allow you to control the features that you see on the SiteStripe as well as turning the display of the Stripe on or off.

How Do I Turn the SiteStripe On or Off?
To turn the SiteStripe on or off, simply click to the Settings icon on SiteStripe and choose 'Turn Off SiteStripe' option. You can also go to the Account Settings - Associates Site Stripe Options section of Associate Central and select the appropriate option to turn the Stripe off or on.

Read more about SiteStripe here or watch a short video here.

Payment Setup

What payment methods are available?

We pay you commission income on a monthly basis. Approximately 60 days after the end of each month, we will either send you a cheque, send you an Amazon Gift Certificate or deposit your commissions directly into your bank account.

If you wish to use Bank Transfer, you will have to tell us the name of your bank, your account number, your bank's sort number, and the name of the primary account holder as it appears in the bank's records.
If you do not have a bank account with a bank in the country of operations, you will need to supply the following information for your bank account:

- IBAN (International Bank Account Number): The IBAN is an international number for your account which facilitates processing for cross-border transactions.
- BIC (Bank Identifier Code): The BIC is a unique global code for a credit institution.

By using this information we can carry out cross-border transfers.

If you are being paid by Amazon Gift Certificate or bank transfer, we will not send payment until the total amount due is at least 25 USD. If you are being paid by cheque, we will not send payment until the total amount due is at least 50 USD.

How to I change my payment type?

Payment Options Domestic

- Direct Deposit: If you wish to use direct deposit, you will have to tell us the name of your bank, whether your account is checking or savings, your account number, your bank's nine-digit routing number, and the name of the primary account holder as it appears in the bank's records. We will not send payment until the total amount due is at least $10. There is no processing fee for payment via direct deposit. (Refer to Operating Agreement Section 8)

- Gift Certificate: If you wish to be paid with a gift certificate, we will send an email to the email address on the account with the Gift Card Claim Code for you to redeem on any account. We will not send payment until the total amount due is at least $10. There is no processing fee for payment via gift certificate. (Refer to Operating Agreement Section 8)

- Check: If you wish to be paid by check, you will need to provide a valid mailing address. Please keep in mind that there is a 35 character rule for each address line. Consider putting additional information in a second address line if possible. Please also note that we will also deduct a $15 processing fee from all checks we send you. (Refer to Operating Agreement Section 8)

Payment Options International

- Direct Deposit

- Gift Certificate: If you wish to be paid with a gift certificate, we will send an email to the email address on the account with the Gift Card Claim Code for you to redeem on any account. We will not send payment until the total amount due is at least $10. There is no processing fee for payment via gift certificate. (Refer to Operating Agreement Section 8)

- Check: If you wish to be paid by check, you will need to give us a valid mailing address. Please keep in mind that there is a 35 character rule for each address line. Consider putting additional information in a second address line if possible. If your address is outside the United States, and direct deposit is, therefore, unavailable to you, we will waive the $15 fee. We will not send payment until the total amount due is at least $100. (Refer to Operating Agreement Section 8)

What are the payment threshold settings?

Direct Deposit and Gift Certificate
You can’t change the threshold for payment to direct deposit or gift certificate.

If we owe you less than $10, your commissions will be rolled into the next month’s total.

Check
You can define your own check minimum. The minimum check threshold of $100 still applies to all Associates but many have requested higher thresholds. When you input your threshold, we simply hold your payment until your earnings have reached that amount.

Go to Account Settings, then click on Change Payment Method. Once there, you would select Check and then you can input what threshold you want in the box. It has to be more than $100.

Please note that you can change your threshold at any time but it must be submitted by the first day of the payment month to be effective. For example, if you would like to raise your threshold to $500, it must be entered by March 1st to be effective for January earnings paid in March. If you change your threshold to $1000 on March 15th, it will be effective for February earnings paid in April.

This feature is only available for checks.

If we owe you less than $100 (or your personally set threshold), your commissions will be rolled into the next month’s total.

When do changes to payment preferences take effect?

Once you’ve updated your payment method on your account, it will take effect on the payment issued the following month.

For example: If you update the payment method on January 12th, it will take effect for the payment send in February.

What is Two-Factor Authentication when accessing payment details?

1. Why will this excite me? We have improved the security of your payment information on Associates Central by requiring a two-factor authentication to view or edit your information. This means, when you access the payment method page you will receive an OTP (One Time Password) sent to your mobile device for verification.

2. Does this change the way I log in to my account? No, you will continue to log into Associates Central by using your Amazon Associate credentials (username and password). The security enhancements only applies to any attempt made to view or edit your payment information.

3. How do I use two-factor authentication? When you log into Associates Central and access the payment method update page, we will ask you to choose whether you want to receive your One Time Password via SMS or voice call. An OTP is a short numeric password that will be sent to you via SMS or voice call to your registered mobile number. It is valid for only 10 minutes, after which it will expire and you will need to request another OTP. Once you receive your OTP you will insert in the ‘enter code’ box on the screen and proceed to the payment method update page.

4. Why am I being asked to log in again? In some cases, we will require you to sign in to Associates Central again as part of the payment update experience for enhanced security.

5. I did not provide a phone number when I signed up, what should I do? You can add a phone number to your Amazon Associates account or update the phone number on your Amazon Associate account at any time. If you do not have a phone number associated with your Amazon Associates account, you will also be able to include one when you access the payment page. You will be able to insert your mobile device number in the ‘add a mobile number’ screen and select continue to receive the OTP for authentication.

6. I do not have access to the email or my phone number that was originally used for my Amazon Associates account. What can I do? You will need to recover your Amazon Associates account. Please contact Associates Customer Service.

What is Fx4Cash - International Transfers Solution?

Visit Fx4Cash - International Transfers Solution in Associates Central for more information.

Payment Schedule

When will I get paid?

Payments are made monthly if your balance meets the minimum threshold. We must have your tax information on file before we can make any payments.

Commission income are paid by direct deposit, Amazon.com Gift Certificate, or check approximately 60 days after the end of the month for which they are being paid.

Payment for January is made in late March.
Payment for February is made in late April.
Payment for March is made in late May.
Payment for April is made in late June.
Payment for May is made in late July.
Payment for June is made in late August.
Payment for July is made in late September.
Payment for August is made in late October.
Payment for September is made in late November.
Payment for October is made in late December.
Payment for November is made in late January of the following year (approximately 60 days after Nov. 30).
Payment for December is made in late February of the following year (approximately 60 days after Dec. 31).
For example: If you’re being paid by gift certificate and you earned more than the $10 threshold in January, the payment for that month will be issued by the end of March.

Commissions are earned after the order has shipped. You may notice that some items won’t appear in the Earnings Report after an order has been placed. There are multiple reasons this could happen.

1. The order may have been cancelled before it shipped
2. The order may have not shipped out yet (some pre-orders and out of stock items may have extended times till they ship)
3. The system has marked the order as ineligible for commission income. (See description below)

Associates are not eligible for commission income from orders placed on their behalf, or by closely related parties. The Amazon.com Associates Program is an advertising program and is not intended to provide discounts onpurchases. Our intent is to pay commission income when associates refer unrelated customers to Amazon. Associates who refer family members, friends, or close acquaintances to place their orders through their links may not receive advertising commissions for those purchases. We recommend that you look to reach potential Amazon customers who you don't havepre-existing relationships with. The Operating Agreement defines what criteria are used to determine order eligibility. (Refer to the Operating Agreement Section 7 for more details.)

When does the month end?

The month ends at 11:59 p.m. the last day of the month.

Commission income are paid by direct deposit, Amazon.com Gift Certificate, or cheque approximately 60 days after the end of the month for which they are being paid.

Why didn't I receive my payment?

Direct Deposit
Transferring a deposit to your bank account can take up to 5 business days to reach your bank. If you still haven’t located the funds after 5 business days, first check that your bank account information is correct in the system and update it if it’s not.
- If your bank account information is correct, please contact us by going to the Contact-Us page so we can research further.
- If the bank account information was incorrect, please update it.
- The process of reissuing your payment will take a minimum of 12 business days.

Gift Certificate
- Please make sure to check all spam and junk folders as the claim code email may be getting redirected to them due to your e-mail preferences. If you still haven’t located it after checking all folders, please Contact-Us so we can research further.

Check
Please wait until 4 weeks have passed from the date the check was issued. If you still haven’t received it by that time, please verify your address is correct. Please keep in mind that there is a 35 character rule for each address line. Please consider putting additional information in a second address line if possible.

If address is correct, please Contact-Us so we can research further. We may need to void the original check and reissue a new check. This generally takes 2-3 weeks to verify the payment with the bank, have the original check voided, and reissue the new check to the correct address.

If the address is not correct, please update it and then Contact-Us so we can request to have the check reissued. This generally takes 2-3 weeks to verify the payment with the bank, have the original check voided, and reissue the new check to the correct address.

*When contacting us about a missing payment, please include the payment date and amount in your contact to us.

What happens if I change my payment method?
You can change your threshold at any time but it must be submitted by the first day of the payment month to be effective. If the payment method is changed after the first, it will not apply to the payment being issued that month, but will be in effect on the payment issued the following month.

For example: If you want your January payment to be paid by gift certificate instead of check, you would need to change the payment method before the January payment is made in March. This means the payment method would need to be updated before March 1st in order for the January payment to be paid by gift certificate. If the payment method is changed after the 1st, it will not be effective until the following month, so in this example, if the payment method isn’t updated until after the 1st, the payment sent in March will be on the old payment method and the new payment method will be used for the payment sent out in April.

How do I view my payment history?

Your payment history is located in Your Account and shows referral commissions earned, any adjustments to your account, and payments disbursed. You can also use Earnings Reports to see the details of items you've referred over any time period you select.

Why do I have a negative account balance?

In rare circumstances, enough items may have dispatched during a previous month, for which you have already been paid, and then returned or refunded during the current month, to cause the amount you owe us to exceed your commission income for the current month. This produces a negative balance. If this situation occurs, we will simply deduct the amount from future commission income, so you will not have to send in any money.

What happens to my commission income if they do not meet the minimum payment threshold?

If we owe you less than USD $30, your commissions will be rolled into the next month's total.

Automatic Notification for Direct Deposits Problems FAQ

The Associates program will now contact influencers when we receive notification from their bank that there is a problem with direct deposit payments. This FAQ will address most questions Influencers have with this new feature.

How will this process work?

Approximately three to five business days after payments are made, we will send an email to Influencers who have a failed payment, as well as display an error message on Associates Central. If you get this notification, we ask you to into Associates Central, verify your payee name, bank account, and bank routing number. Once we receive your updated information, we will reprocess your payment within 5 to 7 business days.

Where can I find my payee information?

1) The Payee Name on your account must match the name on your bank account exactly. The name we have on file can be viewed at Associates Central >> Your Account >> Change Payee Information

2) The bank account and routing number can be viewed on the payment options page.

What should I expect after I update my information?

Once you verify the information, we will process your repayment within 3 business days. After we process your payment, the error message will disappear from your Associates Central account. You should receive the funds in your account within 15 business days.

I updated my information but the error message is still appearing on Associates Central. When will it disappear?

Most payments will be processed in one business day or less. If after 3 business days, you are still seeing the message, please contact Associates customer service via the contact form. They will immediately investigate the problem.

I haven't received a direct deposit I was expecting. What should I do?

Payments are made by the last day of the month, approximately 60 days after the end of each month. If you have not received a payment by the 10th of the following month and have not received notification of a returned payment, please first check with your bank. If your bank verifies no payment has been received, please contact customer service for further investigation.

Can I change my method of payment instead of entering my bank account information?

Yes, you can but this requires you to contact customer service. To change your payment method after you have received the payment error email, please use the contact form.

It's been 10 days since I changed my bank account information but I haven't received my payment. What should I do?

Please contact customer service. They will be happy to investigate your individual payment problem immediately. Please use the contact form.

Does a similar automated process exist for Associates who are paid by check or Amazon gift certificate?

At this time, we have not implemented an automated process to notify you of returned checks or gift certificates. However, if we do receive a returned check or gift certificate, we notify you by email immediately. If you have not received a check or gift certificate you were expecting, please contact customer service immediately.

What products are Excluded Products?

The Excluded Products list may change from time-to-time in accordance with the Operating Agreement. Additions to the list will usually be published in advance. We encourage you to review the list regularly which is available here:

https://affiliate-program.amazon.com/gp/associates/help/operating/exclusions
Unfortunately, we're unable to provide specific information about why certain products are added to the Excluded Products list, or if/when items will be added or removed.