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Bob Burg
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Endless Referrals, Third Edition Paperback – November 15, 2005

by Bob Burg (Author)
4.5 4.5 out of 5 stars 449 ratings
See all formats and editions
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Purchase options and add-ons

The definitive guide to turning casual contacts into solid sales opportunities

In this fully revised edition, Bob Burg builds on his proven relationship-building principles to bring even more clients to your door and helps you attract only those who are interested in what you sell. He shows how to maximize your daily contacts, utilize your tools both online and off, leverage your relationships, and generate ongoing sales opportunities.

"If you're serious about your sales career, whether you are selling a product, service, or yourself, master the contents of this book and you will practically guarantee your future success."

            --Tom Hopkins, author of How to Master the Art of Selling

"Bob Burg has long been the authority on connecting with clients and building win-win relationships. Endless Referrals should be required reading for sales professionals and entrepreneurs everywhere."

-- Gary Keller, Founder and Chairman of the Board of Keller Williams Realty Intl. and author of The Millionaire Real Estate Investor

"I've found that acquiring business is the toughest challenge for professional services providers. Thankfully, Bob Burg provides pragmatic and effective techniques to smash that challenge to bits, whether using mail, phone, email, or a polite tap on the shoulder."

--Alan Weiss, Ph.D., author Million Dollar Consulting

"Bob Burg opens the floodgates to Fort Knox with this book. I like the simple, easy to understand, practical way he outlines the exact way to find endless referrals. A treasure."

            --Dottie Walters, author of Speak & Grow Rich

"A no-nonsense approach to building your business through relationships."

            --Jane Applegate, syndicated Los Angeles Times columnist

Previous slide of product details
  1. Print length
    304 pages
  2. Language
    English
  3. Publisher
    McGraw Hill
  4. Publication date
    November 15, 2005
  5. Dimensions
    5.8 x 0.8 x 9 inches
  6. ISBN-10
    0071462074
  7. ISBN-13
    978-0071462075
  8. See all details
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Customer reviews

4.5 out of 5 stars
449 global ratings

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Customers say

Customers find the book provides valuable knowledge and clear instructions on networking skills. They describe it as an enjoyable, worthwhile read that works well. However, some readers feel the pacing is not very exciting or boring. Opinions differ on the era, with some finding it timeless and classic, while others consider it outdated.

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Information qualityReadabilityValue for moneyFunctionalityEraPacing
66 customers mention "Information quality"66 positive0 negative

Customers find the book provides valuable knowledge and clear instructions on networking skills. It teaches you how to build relationships naturally and let sales develop from there. The book is comprehensive and easy to read, with great ideas for professionals who need to survive.

"...This book provides practical tips on how to build and maintain a strong referral network, which is essential for long-term success in the industry...." Read more

"...Burg is very generous with his advise and also provides several sources of information and services so that you can immediately start to put things..." Read more

"Bob's book on networking and referrals is timeless. There are words of wisdom packed in every chapter...." Read more

"Interesting and informative" Read more

53 customers mention "Readability"51 positive2 negative

Customers find the book easy to read and well-written. They say it's a good business book and motivational for anyone trying to get more customers. The author provides examples and makes the book easy to understand.

"This is an excellent book that will give you direction and a plan to follow...." Read more

"...While now twenty years old, like a good bottle of wine that ages well, Endless Referrals will not disappoint!..." Read more

"...this book is for you and if you dont it is still enough info and a great read to make you think of things you never ever thought of before...." Read more

"...The author makes this book easy to read and gives examples and exercises to make getting referrals & going to networking events easy...." Read more

7 customers mention "Value for money"7 positive0 negative

Customers find the book offers good value for money. They say it's worth the price and has helped them make money.

"...so that you can immediately start to put things in motion and none of it is costly...." Read more

"...Keep this book in mind, well worth the price." Read more

"Incredible value. It's real, it's simple to understand, and it just makes sense!..." Read more

"...In my opinion, these little gems are well worth the price of the book." Read more

6 customers mention "Functionality"6 positive0 negative

Customers find the book's functionality useful. They say it makes sense and works as intended.

"...It’s a great tool for anyone aiming to grow their client base and secure more deals through effective relationship-building...." Read more

"...Great results if you follow exactly how he puts the information out...." Read more

"...are practical, they make sense and - lo and behold - they are 100% workable!!!..." Read more

"...I have already applied some of the strategies in the book with great results. Plus, as I apply the strategies, I feel great...." Read more

6 customers mention "Era"4 positive2 negative

Customers have different views on the book's era. Some find it timeless and a must-have for business libraries, while others say it's dated.

"...The tips and tactics that Bob Burg shares are timeless and can be applied on so many different levels...." Read more

"...While it is a little dated and doesn't include updates like LinkedIn, you will find the information useful and helpful...." Read more

"I love Bob Berg...his principles are wise and timeless. Thank you Bob for helping me in my unique journey of bettering my client’s lives." Read more

"This book by Bob Burg is timeless. If you are wanting to build a business based upon referrals, this is a must read book!!!" Read more

3 customers mention "Pacing"0 positive3 negative

Customers find the book's pacing slow and boring.

"It can get boring at times. You have to stick with it though!" Read more

"...Not very exciting, a little bit boring" Read more

"Not a real catcher of my interest" Read more

Top reviews from the United States

  • AliMarshallDenver
    5.0 out of 5 stars Must-Have Guide for Building a Strong Referral Network!
    Reviewed in the United States on September 3, 2024
    Verified Purchase
    Endless Referrals, Third Edition is an invaluable resource for real estate professionals looking to expand their business through powerful networking strategies. This book provides practical tips on how to build and maintain a strong referral network, which is essential for long-term success in the industry. It’s a great tool for anyone aiming to grow their client base and secure more deals through effective relationship-building. A must-read for anyone serious about boosting their real estate business! 🗝️
    Helpful
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  • S. Lawrence
    5.0 out of 5 stars Well worth the money
    Reviewed in the United States on December 31, 2006
    Verified Purchase
    This is an excellent book that will give you direction and a plan to follow. Finding new clients is a never ending task and one that is not most sales peoples favorite thing to do. This system is the most human I've seen--both for the sales professional and the potential client. Mr Burg is very generous with his advise and also provides several sources of information and services so that you can immediately start to put things in motion and none of it is costly. His system is not only makes sense business wise, it's a genuine way to relate to people. What really impressed me the most is his philosophy. He believes that what goes out must come back. The proof is in the reviews and his own success. Lately there seems to be some sort of new business plan out there that says it's smart to write a book with no real information in it, but just a sales pitch for your seminar. They give you 75% of the system or information, but not the whole thing as advertised. This makes the reader feel had--you've just spent $15 to be pitched to and the book isn't worth the paper it's written on. This is NOT one of those books. Enless Referrals is a stand alone reference that gives you everything you need. After reading it I would go to one of Mr Burg's seminars because I am sure I would come away with something of value. I don't know what those other authors have coming back, but my guess is that it won't be what they want.
    4 people found this helpful
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  • David Moravec
    5.0 out of 5 stars Timeless Classic - A must have for your business library!
    Reviewed in the United States on August 5, 2024
    Verified Purchase
    Bob's book on networking and referrals is timeless. There are words of wisdom packed in every chapter. While now twenty years old, like a good bottle of wine that ages well, Endless Referrals will not disappoint! Your ROI will be HUGE if only you look to Bob's 10 networking quesions!
    Helpful
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  • Robert A. Hosick
    4.0 out of 5 stars Very informative
    Reviewed in the United States on July 10, 2024
    Verified Purchase
    Interesting and informative
    Helpful
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  • Jason
    5.0 out of 5 stars Great Business Development Book!
    Reviewed in the United States on January 21, 2011
    Verified Purchase
    I have read 100's of books over the years and this one tops them all. In fact, the other books by Bob are just as great (The Go-Giver and Go-Givers Sell More). I recommend buying ALL THREE of them! I was referred to this book by another business owner and as soon as I was done with it, I started a networking group to allow business owners who share in this philosophy to share their ideas and develop relationships. Business has changed so much in recent years, cold calling is no longer effective, you need relationships. This book will show you how to do it! Simply amazing! Thank you Bob for being real and telling it like it is!

    -Jason Grams, Financial Advisor
    Helpful
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  • Frank Ortiz
    3.0 out of 5 stars Good book, but boring
    Reviewed in the United States on May 11, 2016
    Verified Purchase
    It can get boring at times. You have to stick with it though!
    One person found this helpful
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  • nate
    5.0 out of 5 stars Best Referral book
    Reviewed in the United States on June 3, 2024
    Verified Purchase
    So much information to gain from this read, from how to approach a referral to how to take care of it so endless referrals come from it
    Helpful
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  • Larry Underwood
    5.0 out of 5 stars Networking Your Way to Sales Success
    Reviewed in the United States on October 21, 2009
    Verified Purchase
    Whether you're a door to door salesman, work in the marketing department of a Fortune 500 company, or are an entrepreneur trying to launch a new enterprise; Bob Burg's "Endless Referrals" will deliver the goods for you, as promised. This is the most comprehensive and easy to read manual on the art of selling that I've ever come across; and I've read hundreds.

    Take the time to digest the information contained inside the 286 pages of this remarkable book; and keep it handy at all times. You will have at your fingertips the complete guide to maximizing your sales efforts with the least amount of effort. Once you establish the proper foundation for success as laid out by Mr Burg, you'll be in a position to out-sell your competition while bringing in more business than you probably ever dreamed possible.

    If you're the CEO of any business, chances are this book is precisely what you need to get the most out of your marketing endeavors. Buy 'em by the case and distribute to your sales team; it's probably the best investment you could make for your organization.
    5 people found this helpful
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Top reviews from other countries

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  • George .
    5.0 out of 5 stars I am a Seasoned Sales Rep
    Reviewed in Canada on April 16, 2023
    Verified Purchase
    I have sold cars in the 90s and photo copiers in the 2000s Currently and for a very long time I am in Real Estate Sales.
    At first I was very hesitant and potentially felt the author will offer information I already knew BUT that is not the case. Truly there is so much information that it will need multiple Reads with plenty of notes for me to digest. That is considered a good thing with sales books and sales guidance.
    Bob Burg hits a homerun by divulging gold nuggets over and over in this book. Albeit I did not need some of the materials offered when I started to re look this over I made it very relevant for my own vocation.

    Thank you Bob Burg for just having one speed and that is Giving and teaching.
    Report
  • shubhankar nandi
    5.0 out of 5 stars Super duper
    Reviewed in India on September 8, 2019
    Verified Purchase
    Amazing experience by the writer
    Report
  • BDL
    5.0 out of 5 stars GET THIS BOOK!
    Reviewed in the United Kingdom on October 11, 2012
    Verified Purchase
    I work online and have worked in Network Marketing also. must say that Bob really shows you how to be a seller. A seller of yourself more to the point as when you show what you are worth and give of yourself then you will create endless leads and referrals. I can highly recommend this book if you want much more business and sales REGARDLESS of the the type of business you are in. Proven and highly powerful strategies for selling the right way, it is a must book!

    Great work Bob!

    Greg De Tisi
    Report
  • Amazon Customer
    4.0 out of 5 stars De très bonne idées mais un peu trop délayé
    Reviewed in France on September 10, 2009
    Verified Purchase
    L'approche est intéressante et elle permet de faciliter la démarche commerciale, la construire.

    Le point de départ est que collectionner des cartes de visites ne marche pas, et par ailleurs, appeler dans le vide, à froid un prospect est psychologiquement pas facile. Pour contourner ces difficultés, l'auteur propose de raisonner différemment et de s'appuyer sur vos connaissances et réseaux existants, et d'apprendre à les développer, les utiliser sans être dans une démarche de "vendeur de savonnette" qui chercher à placer en force son produit.

    Je fais un seul reproche à l'ouvrage : il se répète, délaye. Cela pourrait tenir en 20 pages. A lire et parcourir, sans avoir peur de sauter les pages quand c'est trop long.
    Report
  • john j.
    5.0 out of 5 stars Wonderful book
    Reviewed in Canada on January 11, 2018
    Verified Purchase
    Bob Burg is a rare human voice in the cold world of business.

    He advocates advancing in business by putting other's interest in front of ours.

    His strategies can result, I believe, in both a successful business and a happier life. I'm certainly going to try.
    Report