Payments Systems in the U.S. - Second Edition 2nd Edition

by Carol Coye Benson (Author), Scott J Loftesness (Author)

26 customer reviews

ISBN-13: 978-0982789728

ISBN-10: 0982789726

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Payments Systems in the U.S. - Third Edition: A Guide for the Payments Professional
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"Payments Systems in the U.S." is a comprehensive description of the systems - (cards, checks, cash, ACH, etc.) that move money between and among consumers and enterprises in the U.S. In clear and lively writing, the authors explain what the systems are, how they work, who uses them, who provides them, who profits from them and how they are changing. Anyone working in the payments industry - or needing to use payments products - can benefit from understanding this. The second edition updates information on card, ACH, and check systems, as well as providing perspective on developments in emerging payments.

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Editorial Reviews

From the Author

At Glenbrook, we often refer to ourselves as "payments geeks". In our strategy consulting practice, in our teaching, and in our writings we like to delve down into the details of how the systems work - and we like to share it with others! I've found a particular fascination in the economics of the payments industry - discovering where money is made, and how.

Carol Benson

From the Back Cover

The Payments Systems Explained!

Are you a payments professional who wants to understand more about the systems you work with every day? This book offers the knowledge and insight needed by:

*          Product and sales managers from payments processors and service providers
*          Payments managers and treasury professionals at physical and eCommerce merchants, billers, and enterprises
*          Bank product managers, risk managers, and sales managers
*          Technology and service executives whose products leverage payments systems
*          Investors, inventors and analysts
*          Management teams from payments start-ups

Why We Wrote This Book

Carol Coye Benson and Scott Loftesness are two of the founding partners of Glenbrook, a leading strategy consulting firm in the payments industry. After founding Glenbrook, they quickly realized that executives from many of their clients (banks, processors, card networks, technology and service providers, as well as merchants, payments start-ups and investors) wanted a more in-depth understanding of hwo the payments systems actually work.

In response to this, Carol and Scott developed the Glenbrook Payments Boot Camp - a two day "deep dive" into the industry - covering value chains, economics, regulation, products, markets, risk management and technology. Their lively and engaging teaching style quickly made the Payments Boot Camp popular throughout the industry. "Payments Systems in the U.S." draws on this material - and explains, in clear and simple writing, how this industry works, who makes money from it, and how it is changing.

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Product details

Paperback: 170 pages
Publisher: Glenbrook Partners; 2 edition (November 11, 2013)
Language: English
ISBN-10: 0982789726
ISBN-13: 978-0982789728
Product Dimensions: 7.4 x 0.4 x 9.7 inches
Shipping Weight: 1 pounds (View shipping rates and policies)
Average Customer Review: 26 customer reviews
Amazon Best Sellers Rank: #770,037 in Books (See Top 100 in Books)
- #41 in Books > Law > Business > Banking
- #149 in Books > Textbooks > Business & Finance > Banking
- #522 in Books > Business & Money > Industries > Retailing

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C. R. Souser

It is Payments 101; but only at a 25-50,000+ foot level.

June 25, 2014

Format: Kindle EditionVerified Purchase

I picked up this book looking for a book to possibly direct new staff to get them familiar with the payments industry as I brought them on and give them a jump start.

I was disappointed as this is that it is really at the 25,000 to the 50,000 foot level and doesn't really dive into details in most areas and in many sections read like a history of this industry and not a how, what, and why description. Especially as it states in the introduction "This book provides a comprehensive view of the entire payments industry, including all its systems and functions." which it clearly fails to meet. So using the college textbook terms I might only categorize it as "supplemental reading material" only.

The book is also very "business" oriented and doesn't really explain hardly any of the technology, standards (the payments industry is based on standards and not even mentioning them?), flows, of HOW in some cases the different functions work and flow together; as the book is titled "Payment SYSTEMS" and not "Payments Industry" or something similar I expected even a bit more deep dive vs. a bullet list of terms with quick definitions. In some cases I would almost go as far as stating some are wrong and not just information missing.

I think it does have some really good illustrations though that explain some things easily and some of the walk throughs of the fews "hows" in the book were good.. but the level of detail was very inconsistent. Some other tables and descriptions I am wondering why they are there other than to consume space. I will also note that all of the graphics and tables in the Kindle version of this book are awfully blurry to the point the text is almost unreadable.

I've been in the financial industry 15+ years (a majority in the card and ATM area) and have been doing PCI since its draft version and "The Data Security and PCI" segment in chapter 5 I would go as far as saying is one of the worst summations of PCI and Card Industry Data Security I have also ever read and really downplays the importance of it.

It should also be pointed out that this book is made by Glenbrook who are the publishers of the PaymentsNews and PaymentsViews websites (as described in 'Chapter 11'). It at times almost seems to almost be written from the outside media organization looking into the industry vs. someone in the industry themselves doing this stuff every day and being it is the publishers of Payment News (which I read) I also expected more from them.

If or when it comes time to do the third edition, the authors should reach out to me if they want to add some real meat to some of the areas of the content of this book as I really think the foundation is there to be much more.

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Daniel K. Taylor

Good if you are new to payments

October 18, 2017

Format: Kindle EditionVerified Purchase

Good if you are new to payments. I hadn't worked in payments before and it was a good introduction. Also useful if you need to quickly fall asleep.

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September 23, 2015

Format: Kindle EditionVerified Purchase

Straightforward and to the point. Quick read and competently done.

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January 20, 2016

Format: Kindle EditionVerified Purchase

Good book for people looking for an informative overview of the payments landscape that is a relatively quick read. Great insights into things that affect your everyday life but you never noticed / thought of before.

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Good introductory book on payments

January 19, 2016

Format: Kindle EditionVerified Purchase

Good introduction book on how various forms of payments work in the USA.

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December 2, 2016

Format: Kindle EditionVerified Purchase

Its a book what else can I say. Lol.

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January 4, 2016

Format: PaperbackVerified Purchase

As listed.

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November 18, 2016

Format: Kindle EditionVerified Purchase

By far the fastest way to learn about the ends and outs of payments!

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Most recent customer reviews

Dr. Brian L. Carpenter

A glossary of acronyms and agencies would also be extremely useful for references

Heads up to college instructors who are considering using this book to teach classes related to fraud investigation and payments.Read more

Published 1 year ago

Amazon Customer

Good book, but sometimes I have a problem with ...

Good book, but sometimes I have a problem with the book plan. The author loses me in the flow as I think some paragraphs are misplaced.

Published 1 year ago

Joshua Fair

Great review of the industry.

Great deep dive into the payments industry.

Published 1 year ago

Amazon Customer

Five Stars

Clear and interesting reviews of the systems and their challenges

Published on June 20, 2016

raylu

Presumably good at its length

Pros: It was recommended by my employer, a payments company, so I assume it's the best overview at the sub-200 page level despite the middle school level writing, disorganized...Read more

Published on June 4, 2016

Jaime Gonzalez

good for a quick introduction

A high level view of payments systems, good for a quick introduction

Published on March 3, 2016

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