• Faster than OneDrive transfers, more simple than setting up a peer-to-peer network connection. Unlike USB drives, no limit on transfer size
• Also supported by the “Windows Easy Transfer” cable feature that is built into Windows XP, Vista, 7, and 8. This feature was removed in Windows 8.1 – use of included Bravura software on both PCs is required when either one of the PCs is running Windows 8.1 or later
• 6-foot (2-meter) cable. Standard USB 2.0 High Speed “Type A” on both ends. Prolific PL-25A1 chipset
• Can also be used in many Linux distributions to create a point-to-point network between two computers

The software works great for transferring files and folders when upgrading from an older Windows 10, 8.1, 8, 7, Vista, or XP computer to a newer one, or for transferring data between two folders on a ongoing basis. (Note: Programs will not be transferred. They must be re-installed from the original disk or downloaded file.)

Please note that our Seattle-based support team is happy to answer questions via email. We are posting answers to some of our most commonly received questions below.

The Bravura Easy Computer Sync software is asking me for a license key. Where do I find my license key?

Your license key should have been emailed shortly after purchase to the address associated with the Amazon account that was used to place the order for the cable. If needed, simply send us a message through Amazon and include the Amazon Order ID number from the purchase of the cable; we’ll be glad to resend the email containing the key. (Also, please check your spam folder, as the emails containing the product key can end up there.)

I purchased the cable from a local PC shop, ebay, or "Amazon Warehouse Deals". How do I get my key?

The key is uniquely tied to the original Amazon Order ID number of the purchase, so whomever originally purchased the cable was sent the product key before they resold the cable. If the cable is purchased used, from a third party seller, or on a site other than Amazon, we are unable to provide a product key.

The transfer cable must be purchased new directly from Plugable on Amazon to receive this license key.

Does each computer need a monitor, keyboard, and mouse attached?

Yes, each PC will need a monitor, keyboard, and mouse so that you can launch and operate the transfer program.

Is the Plugable Easy Transfer Cable compatible with Mac OSX?

Should I install the software before plugging in the cable, or the other way around?

We recommend installing the transfer software first because it will copy the necessary driver files to your PC so they are ready to load when the cable is attached.

In most cases, connecting to any available USB port will be fine. In situations where the transfer software cannot establish a connection between the two PCs, or is losing the connection mid-transfer, attaching the cable to a different port is a good troubleshooting step. On older PCs especially, we’ve found that trying the cable in another port (preferably on the rear of the computer) can help resolve various issues.

I’ve installed the Bravura Easy Computer Sync software on both systems, and instead of starting the transfer process both systems say “Waiting for Connection” indefinitely. What’s going on, and how can I get the connection to work?

Any of the following issues can result in the above behavior:

• Certain antivirus/firewall/security software can block the connection between the two PCs. When a connection cannot be established, temporarily disabling any such software on both systems is often the solution.
• If there are multiple versions of transfer software open at once, they can interfere with each other. For example, sometimes Windows will automatically launch the “Windows Easy Transfer” software when a transfer cable is plugged in, even though the Bravura Easy Computer Sync software will be used for the transfer. Please to make sure that only one transfer program is open on each system.
• If the drivers for the transfer cable have not been successfully installed on either of the two PCs, a connection between them will not be established. Windows 7, 8.1, and 10 should install the drivers automatically. XP and Vista systems need a driver installed which is included with the Bravura transfer software. If there are any errors with driver installation when plugging in the cable, please write them down exactly as these error messages can be helpful while troubleshooting the issue via email.