Netgear VMC3040S IP Indoor Cube White
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IP Indoor Cube Wired & Wireless MicroSDHC
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You won't necessarily notice this problem straight away unless you try to interact with the camera during this 'down time', or you happen to notice a gap in recording when you know there should be recordings. When I first spotted it, and after a bit of trial and error to try to get to the bottom of the problem, I believed it must simply be faulty and returned it to Amazon for a replacement, however the one it was replaced with also exhibits the exact same problem. Since then another of my Arlo Q Plus cameras has exhibited this problem too. I raised a support case with Netgear and their response was to send them back for replacement. I've already done that once via Amazon... I'm either the unluckiest person on earth or the hardware (or at least the current firmware) is inherently faulty, so why would replacing it with the exact same model make any difference?
The only pattern I've personally observed in regard to this problem is that the camera that has the highest workload exhibits this problem the most. I have one camera that, when working normally, would capture around 250 clips per day. This camera goes into it's own little 'down time' perhaps once every 3 or 4 days and, without intervention, can sometimes take a little over a day before coming back to life (so that's more than a whole day with no recordings being made... for a security camera, that's utterly useless). Another of my cameras normally captures around 10 clips per day, and it's exhibited this problem only once in the two months I've had it (that I'm aware of, anyway - as I say, there's no outward indication of the problem on the camera, there's no flashing lights, there's no notifications, the only way you'd know is if you tried to see a live view at the time it was doing this, or if you spotted a gap in recordings when you know there should've been recordings). My third camera is almost permanently disarmed, so I've never seen it exhibit this problem but, as it spends most of its time disarmed, it's not a surprise.
So, there you have it... if you want a security camera, walk on by. The Arlo Q Plus has proved far too unreliable to be used for security purposes in my experience unless you're only intending to capture recordings very infrequently and are willing to tolerate the camera not recording things it should. If you read Netgear's own forums, you'll find others reporting the same issue too, among several other problems (high pixelation of all recordings from around the 10-12 second mark being one other serious annoyance), which is a shame - one of the attractions of Arlo is that it has a relatively generous (compared to the competition) free cloud storage option. Sadly, all the free cloud storage in the world isn't going to make up for the camera not recording a burglar breaking into your home.
As I have spent my hard earned already I will have to stick with these inferior security cameras for now, don't buy if you want a reliable security camera which you obviously do! I did purchase a £30 camera from Amazon and it has worked better than the Arlo. That says it all really......
The other issue is that when using through glass you have to turn off night vision otherwise you just get a reflection. Without Night Vision enabled the picture quality at night does drop, not to the point its not usable, in fact it can still give a good usable picture at short range, but forget trying to read any number plates.
Have started using the subscription service and that works really well, now with the ability to filter by People or Cars I can avoid the issue I had with Zones not working as I can get a notification only when a person is detected. However, this really should be part of the standard package.
I have also found this really useful as a puppy monitor. Setup facing the crate and would get a notification if she became restless at which point I would use the voice feature to talk to her which calmed her immediately down.
So the biggest plus point is the portability, plug in anywhere and it connects and is usable, I have moved these around many times without issue.
I bought these Arlo Q plus cameras to monitor my mum's place as she has Alzheimer and has carers going in twice a day. I don't live near and the cameras are completely unreliable as one of them or sometimes both will lose connection every single week since I have had them. I'm not at all happy about this.
30/05/2019 - bedroom camera has lost connection and won't be able to get there until Sunday to re connect it. Useless!
Living room camera now lost connection!
12/06/2019 Living room camera lost connection again!
Both cameras disconnected again. These are a joke!!!
-Setup: Arlo Q Plus lives up to its 10 minute setup promise.
-Design: it's not the smallest or the prettiest camera, but it's well built and looks OK
-Video quality: I previously used a good quality FHD webcam and PC software as CCTV, I would say Arlo Q Plus at Full HD looks like an upscaled 720p picture from my webcam. Perfectly usable with enough detail, but can't compare in clarity to a smartphone video recording at the same resolution. At almost £200 I would expect a bit more.
-Sound: I don't care about this feature, it works and the quality is acceptable.
-Connectivity: while the ability to connect via PoE is great, the included USB 3 to LAN adaptor is really chunky and the wire is too short. Why not integrate the LAN socket in the camera itself, or at least supply a longer cable, so the converter can be hidden away. Wi-Fi is reliable, as so it PoE LAN.
-Mobile app: is functional and easy to use, a tick here. This device can also be managed from a website anywhere in the world, which is a good feature. Recordings are downloadable in full quality from the cloud if needed, or can be copied from the memory card.
Overall, a good security camera with free cloud storage (rolling 7 days of storage for free). Micro SD card offers a longer history and can be set to overwrite old videos when full. Perhaps, a sleeker design and better picture can be expected at this price point.