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The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley Are Changing the World Kindle Edition
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Ten years ago, the idea of getting into a stranger's car, or a walking into a stranger's home, would have seemed bizarre and dangerous, but today it's as common as ordering a book online. Uber and Airbnb have ushered in a new era: redefining neighborhoods, challenging the way governments regulate business, and changing the way we travel.
In the spirit of iconic Silicon Valley renegades like Steve Jobs and Bill Gates, another generation of entrepreneurs is using technology to upend convention and disrupt entire industries. These are the upstarts, idiosyncratic founders with limitless drive and an abundance of self-confidence. Led by such visionaries as Travis Kalanick of Uber and Brian Chesky of Airbnb, they are rewriting the rules of business and often sidestepping serious ethical and legal obstacles in the process.
The Upstarts is the definitive story of two new titans of business and a dawning age of tenacity, conflict and wealth. In Brad Stone's riveting account of the most radical companies of the new Silicon Valley, we discover how it all happened and what it took to change the world.
- LanguageEnglish
- PublisherLittle, Brown and Company
- Publication dateJanuary 31, 2017
- File size34849 KB
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From the Publisher
Editorial Reviews
About the Author
Brad Stone is senior executive editor of global technology at Bloomberg News and the author of the New York Times bestseller The Everything Store: Jeff Bezos and the Age of Amazon. He has covered Silicon Valley for more than fifteen years.
Dean Temple is a voice talent and audiobook narrator.
--This text refers to an alternate kindle_edition edition.Review
Stone brings a big dose of truth serum to the marvels and machinations of the sharing economy and its founders...The Upstarts is rich with inside details.
-- "Forbes"Offers a balanced view of these companies' spectacular rise: On one side, the disruption ushered in a new era of freedom regarding the services people use; on the other, the start-ups' growth represents 'the overweening hubris of the techno-elite.'
-- "New York Times"Succeeds is in providing the reader with the visceral experience of the start-up enterprise.
-- "Washington Post"The most detailed investigation yet into the early years of these Silicon Valley prodigies...an entertaining and well-crafted account.
-- "Financial Times (London)"Timely, clear-eyed, and crisply written, The Upstarts is a must for readers seeking insight into how ideas and eventually businesses can succeed or fail in a technology-rich landscape.
-- "Amazon.com" --This text refers to an alternate kindle_edition edition.Amazon.com Review
Product details
- ASIN : B01HZFB3X0
- Publisher : Little, Brown and Company; Large Print edition (January 31, 2017)
- Publication date : January 31, 2017
- Language : English
- File size : 34849 KB
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Enabled
- Word Wise : Enabled
- Sticky notes : On Kindle Scribe
- Print length : 401 pages
- Best Sellers Rank: #440,044 in Kindle Store (See Top 100 in Kindle Store)
- #142 in Business Technology Innovation
- #218 in Company Histories
- #354 in Social Aspects of Technology
- Customer Reviews:
About the author

Brad Stone is senior executive editor for global technology at Bloomberg News and the author of Amazon Unbound: Jeff Bezos and the Invention of a Global Empire. The book, to be published in May 2021, continues the story that he began with The Everything Store: Jeff Bezos and the Age of Amazon, a New York Times bestseller that won the 2013 Business Book of the Year Award from the Financial Times and Goldman Sachs and has been translated into more than 35 languages. He is also the author of The Upstarts: Uber, Airbnb, and the Battle for the New Silicon Valley. He is a twin, and the father of twins, and lives in the San Francisco Bay Area.
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Did it address any of the big issues about the sharing economy?
Let’s put it this way: the author is very clearly aware of all the questions that come up. The narrative is always set in the context of the impact the sharing economy is having on all of us: those who work in it, those who share in it (and often would not have access to some rather basic services without it), those who invest in it, those who are fighting it, those who win from it and those who stand to lose.
But “The Upstarts” is not an economics book or a sociology text.
If you’re buying it to find out what’s about to happen to the hotel industry in North America (my take: 5% of the world’s population / 42% of the world’s hotel rooms before AirBnb came out of nowhere, you do the math), you’ve come to the wrong place. If you ordered the book to look for an analysis of how much unpaid tax is being transferred from heretofore protected cab drivers to the city hall and if the rest of us are left better off or worse off, again, you’ve come to the wrong place. Funky observations about how in London AirBnb is threatened with a ceiling on days while in New York it’s having to deal with a floor are conspicuous through their absence.
The book does not particularly dwell on the long-term either. The rather rude fact that all money ever made from taxis has historically come from exercising market power? Look elsewhere. Uber and AirBnb’s prospects of dominating markets with only limited network effects? Pass.
There’s good news here, though:
If you bought “The Upstarts” to get to know Travis Kalanick and Brian Chesky, if you’d like to ride with them from their ramen noodle eating days to the David Guetta-DJ’d super parties, you have come to the right place. You could not possibly be in better hands than Brad Stone’s.
If this book (which, let’s admit it, is a business book) had been written as a novel, it would still be pretty awesome. You get fed new faces only when they help develop the story and they’re woven into the narrative at a pace that will not leave you guessing. There is significant character development here too, as you witness young idealists transform into steely capitalists and, if you’re paying attention, there’s a bonus waiting for you in the shape of an mini-course in entrepreneurship!
The author is not afraid to tell you why these guys are doing the winning, but he does not want to you take his word. He does the necessary work to get the view out of somebody else’s mouth. The director of Y Combinator, for example, leaves you in no doubt that the founders of AirBnb succeeded for one reason only: they were “cockroaches” who refused to die. So they kept it alive long enough on their own, until their “world is my oyster, I’m busy on a million better things” Harvard-grad, former teenage spamming industry millionaire friend deigned to turn his magic to their project. Significantly, the author is NOT making it up as he goes, he knows it all and he knows it first-hand. He’s on first-name basis with everybody in the industry that counts and he has not been shy about getting the story straight from the horse’s mouth, doing his own “cockroach” thing and stalking the young CEOs to the other side of the globe if that is what it will take to get an audience.
I’m sure a lot of the detail is how “the good guys” see it (for example, do we really believe it was Travis who broke up with his girlfriend?) but the point is Brad Stone is only ever quoting first-hand here. He really is the man to write this story and he tells it in a style that would leave Quentin Tarantino breathless, jumping from Uber to AirBnb, via Zimride and Didi and all the regulators and competitors too. “Jumping” as in jumping and “jumping” as in tracking them all down to talk to them and giving them their chance to tell their story. It’s tremendous stuff. It never sags, it never lets up and it brings it all the way up to a couple hours before publication.
Anything I didn’t like? Actually, yes: how about editing out every single instance of “this turned out to be the best investment he / she / it had ever made!” Not only does it get tiring, but most of these guys have not yet taken profit, have they? The story is compelling enough on its own, besides.
Here’s a quote from p. 13 when I suspected I was going to be pleased by the end of the book:
“It is not a comprehensive account of either company, since their extraordinary sorties are still unfolding. It is instead a book about pivotal moments in the century-long emergence of a technological society. It’s about a crucial era during which old regimes fell, new leads emerged, new social contracts were forged between strangers, the topography of cities changed, and the upstarts roamed the earth.”
Translation: This book dives deeper into fewer issues in the 9-year history of both companies rather than covering a vast amount of topics with little detail.
Even though Airbnb and Uber are in the title of the book, it must have been about 70% Uber.
Overall, I felt the book was really well researched and well put together from a storyline point of view. The Uber/Airbnb stories crisscrossed nicely. Actually, I was surprised at the amount of overlap from the founders both attending the 2008 presidential inauguration (though, from different perspectives) to friendships formed between Chesky and Kalanick in the early days that last through today.
The book didn’t try to cover every topic over the past 8 years. Instead Brad Stone focused on fewer topics while adding more substance to them. As a prior Airbnb employee and an early adopter of Lyft and Uber, I still learned much from reading this book. Not to mention it was entertaining and more so based on storytelling rather than analyzing past events.
I was pleased to learn that my memory of history is accurate (well, kind of). The Uber as we know it today has Lyft to thank. In 2012 when Lyft put those pink mustaches on their cars in San Francisco and popularized ride-sharing as we know it today, Uber was still a black car service for rich people. Uber copied Lyft about six months later and started allowing anyone to drive while offering lower cost alternatives to passengers. In reality, SideCar beat Lyft by about 2 months, but they no longer exist.
The book went into an interesting history of Uber’s Chinese competitor, Didi Kuaidi (which means ‘honk-honk speedy’ in English) starting p. 303. It put some color to the news headlines, ‘Uber loses in China, sells to Didi.’
A couple interesting factoids:
Lyft was originally named Zimrides (short for Zimbabwe rides). Designer Harrison Bowden came up with ‘Lyft’.
On New Yeas Eve 2015, 550K guests slept in Airbnbs; on NYE 2016, it was 1.3M; by the middle of 2016, 1.3M guests per night was the average.
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