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Samsung C49HG90DMU 124.2 cm (48.9") Quantum Dot LED LCD Monitor - 32:9-1 ms - 3840 x 1080

4.4 out of 5 stars 1,356 ratings

Screen Size 49 Inches
Display Resolution Maximum 3840x1080
Brand SAMSUNG
Special Feature Flicker-Free, Curved, High Dynamic Range
Aspect Ratio Unknown

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Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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Samsung C49HG90DMU 124.2 cm (48.9") Quantum Dot LED LCD Monitor - 32:9-1 ms - 3840 x 1080


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Customer reviews

4.4 out of 5 stars
4.4 out of 5
1,356 global ratings

Top reviews from the United States

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Reviewed in the United States 🇺🇸 on May 22, 2021
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Reviewed in the United States 🇺🇸 on February 18, 2021

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Drei
1.0 out of 5 stars AVOID!!! [C49HG90]
Reviewed in the United Kingdom 🇬🇧 on November 26, 2018
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1.0 out of 5 stars AVOID!!! [C49HG90]
Reviewed in the United Kingdom 🇬🇧 on November 26, 2018
UPDATE 21 OCT 2020:
This is an official response from Samsung:
" I will arrange to get the mainboard replaced, as the display issue is an aging panel characteristic issue we cannot offer a repair for it." They also stated that this monitor was manufactured in early 2017...

So they can fix the issue with the power supply but won't fix the dark clouding. My 2017 premium 65" Samsung TV had the exact same issue but not as bad and PC World replaced the panel under their warranty. Either the 2017 panels are very poor or Samsung quality has gone down. I used to be a Samsung fan but I cannot recommend any of their products any more. Buy something else instead.

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UPDATE 17 DEC 2018: The rating moved from 5 to 3 to 1 and now 4.

ORIGINAL REVIEW:
Right now I have a love/hate relationship with the C49HG90 Samsung Monitor. It truly is an amazing monitor however mine seems to have a fault right out of the box. Once the monitor has been powered off for a number of hours it will not power back on unless a power cycle takes place. As in I have to unplug it and re-plug it into the mains. A quick google search did find that other people had similar issue and it was the PCB, which required the whole board to be changed or new monitor. Was going to try ad change it for the Acer Predator Z35 35 inch, but that seems to have issues too.

I am not happy if I have to send mine for repairs, once a new item is faulty out of the box, who knows what else can go wrong. Right now I am waiting on Amazon to get some new stock in and see if I can get it replaced. It is a shame as it is great for multi tasking, great-ish for games and no dead pixels.

Monitor Review:

Dead Pixels: So far I have only managed to see a few stuck pixels. A quick soft brush with a microfibre makes them go away. The monitor is so wide that it is quite problematic finding them:) I can only recommend spending a bit of time and looking for them using different backgrounds. There is a website that should help with that. When you do brush them, they seem to move to another area. A bit like rubbing them in and they go away.
** The used replacement had multiple dead pixels.

Day to Day use: Monitor is great for having multiple windows open, I have not experienced any text stretching or issues. I am using it at 60Hz as it makes easier. I did try 100 and 120, couldn't tell the difference. I am still trying to find the best image settings, somehow my old Asus 27" looks much much much better.
** Due to the QLED tech, this monitor does not suffer from bleeding or ghosting.

Games: With a GTX 980 and now a RTX 2080 I didn't get any noticeable drop in FPS. I check the FPS and the numbers looked the same, however it is recommended to use a better video card. Most games will accommodate the 32:9 and some will do so with some config files editing. However I can't help it and say that it does stretch the sides. Seems to be like a fish-eye effect. As you turn around the image does change to normal. I can't tell if this is how it is supposed to look. My understanding is that it has something to do with the FOV. The immersion is still there and since I have not tried VR, I can't tell. I still like it but I am sure a 21:9 would look just as good unless the same stretch effect occurs.

I have uploaded a few screen-shots from games.

I would honestly give it 4 or 5 stars if I did not have the issue with it out of the box. I have tried just about everything to get it working. Sometimes it seems to work for a 1 or 2 days then goes back (worked after firmware update and after monitor reset). Because I need at least 6+ hours between each test, it is extremely hard to troubleshoot. I can only do about one test a day.

Video: The video was taken over a number of days, each morning, starting with the 2nd day after I realised the issue.

Game Screenshots: Transport Fever, Skyrim (not SE), Elder Scrolls Online (1080p vs 1440p), World of Warships, Warframe, MechWarrior Online (1080p vs 1440p), Heroes of the Storm (1080p vs 1440p), GTA 5 (these screenshots show the 27" and the 1080p vs 1440p), Star Trek Online.

UPDATE: 30/11/2018
I am currently in the process of replacing it. Amazon are great as always. I tried my best not to have to send it back due to its size and inconvenience caused. After taking extreme care in re-packing it, ready for pick-up. I will be brutally honest and say, the moment my pc went into Windows on my "27 Asus and my desktop was all messed up with the icons all stuck together. The moment I went into MWO and couldn't see anything to my sides... I felt extremely constrained, almost claustrophobic. I do love this monitor. I believe that once you go this wide, you will not want to go back. I have changed my rating to 5 stars as the product is amazing if it works %100. I am hopeful that the replacement will be working perfectly as I really don't want to send it back.

UPDATE: 04/12/2018
Unfortunately for me the first replacement got lost/damaged/fell of truck, and I never received it. The 2nd replacement did arrive but is a refurbished/used item with missing cables, dirty box and scratches on the monitor sides and dirt on screen. I really do want this monitor so I took the hit and re-ordered it myself, Amazon would not send another replacement as with them 2 times is the limit.
I am now waiting for the new monitor to arrive whilst having 2 others ones needing to go back, yes, I will end up with 3 of these in my house. Hermes is not liking to pick these up.

I am really thinking that when you have to work this hard for something, it might not be worth it in the end. As great as the monitor is, too much headache. Sorry Amazon but you messed up with this one, customer service and logistics team have failed me.
Changed from 3 stars to 5 stars and now to 1 star due to all the inconvenience and dropping nearly £2000, just to get it working.

UPDATE: 05/12/2018
"New" monitor has arrived today but unfortunately the package was open on the side that states "Do Not Open", the same as the previously used one. The original seals were cut and open, only held by 1 set of tape which was coming off. As I had to pay £972.87 of out pocket to receive a used/refurbished item I am not happy at all, refused delivery, the item can go back to Amazon to be sold as a Warehouse Deal, but not as a NEW item.

** As some other people it seems I have been extremely unlucky with this item. The product is truly an amazing piece of kit if you get a new one in good working order. I still recommend it but you might want to get it from a shop so that you know it is coming new and sealed. Going to 2 stars.

UPDATE: 17/12/2018
After the fiasco above I decided to return it and get the 34" Dell Alienware AW3418DW. Before getting the W3418DW I ended testing this monitor further, the original. It worked flawlessly, no power issues nothing. After using the AW3418DW for a few days, due to the extreme Orange Glow and bad Ghosting I am now thinking to keep the Samsung and give it a chance. I can really live with the 1080p Height. It is 4 extra icon rows but you can always use the Nvidia Dynamic Super Resolution and make your desktop even bigger.

I actually love this monitor, much better in my opinion to the AW3418DW 3440x1440 (1440p). This is for the colours, back light, immersion and multitasking ability. I have added a few extra photos to show the 1080p vs 1440p.

I will be keeping it for now and see if the power issue still happens. As I mentioned, it worked for 1 weeks without any issues. After replacing the AW3418DW with it, the power issue manifested itself again. You cannot deny the WOW factor when you play games. Sure if you are into FPS this might not be the monitor for you as it will cut from the vertical, however in many games there is almost no different if any at all.
I am hoping that the power issue will settle down as it previously did, if not I can live with doing a power cycle.
If it does get any worse I hope that Samsung/Amazon will assist with refund, repair or replacement.

UPDATE: 11/03/2019
Unfortunately, I can start seeing a dozen stuck or dead pixels. Going over the screen whit a microfibre no longer fixes them. Could be something with the HDR, whatever it is... no good. I love the monitor and no idea how I would go back to a normal one, even a 34 wouldn't do it. Not many choices around the 40+ inches. I am going to stick with it a bit longer, see how bad it gets and may need to go with a Samsung repair. If that doesn't fix it, may need to request a refund.
In addition, the power issue is still happening, it is quite random, I have plugged it into a smart plug, that way I can reset the switch from my phone if needed.

I read quite a number of complaints regarding dead pixels after a few months, especially from the US users. The power issue too.

UPDATE: 12/10/2020
I am now dropping the rating to 1 star. Just under two years of use the monitor has developed weird dark patches on the screen, this is all over the place and it can be seen in the last photo I have uploaded. I will be contacting Amazon to see what they can do. Just an FYI, my Samsung 65" also had a similar issue and they had to replace the screen. Dreading if I need to be without a monitor for too long.

UPDATE: 11/09/2021
Amazon did replace the item on 21 October 2020, however by September 2021 the new monitor developed the purple lines see latest screenshots. Have contacted Samsung but they seem to go away after a while or after changing the refresh rate, so pretty much changing between the 3 saved profiles.
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Jaime
5.0 out of 5 stars Precioso
Reviewed in Spain 🇪🇸 on April 1, 2018
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5.0 out of 5 stars Precioso
Reviewed in Spain 🇪🇸 on April 1, 2018
Perfecto. Funciona perfectamente en full HD. Aportar que la funcionalidad de monitor dividido (en 2 partes) es para dos entradas diferentes de vídeo. Es decir puedes ver por ejemplo el Pc en un lado y otra entrada de vídeo (otro Pc, tv, etc..) en el otro lado.
Para jugar lo uso a una distancia normal de cualquier otro monitor (a unos 50/70 centímetros) y se ve perfectamente. No te abruma ni marea.
Va perfecto
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Christian Wallner
4.0 out of 5 stars Top Produkt, ideal für Simracing
Reviewed in Germany 🇩🇪 on December 4, 2018
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4.0 out of 5 stars Top Produkt, ideal für Simracing
Reviewed in Germany 🇩🇪 on December 4, 2018
Ich habe mir den Monitor am Black Friday geholt und somit vom triple Screen Setup auf den Samsung C49HG90DMU gewechselt und bin absolut begeistert. Das Spielerlebnis ist mit 144hz doch nochmal was ganz anderes als mit meinen vorherigen 75hz Monitore. Die Bildqualität gefällt mir sehr gut, auch die vorgefertigten Setups für die verschiedenen Spiele sind ganz gut gemacht. Die Ausleuchtung könnte in der Preiskategorie noch etwas besser sein und bei dem Listenpreis könnte man auch G-Sync erwarten. Ansonsten keine Kritikpunkte meinerseits.
Ich benutze ihn überwiegend für Simracing mit den Simulationen: iRacing, rFactor 2, AC und ACC und das funktioniert einwandfrei damit.
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Penacho
5.0 out of 5 stars Un monitor enorme, ideal para simracing
Reviewed in Spain 🇪🇸 on January 19, 2019
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5.0 out of 5 stars Un monitor enorme, ideal para simracing
Reviewed in Spain 🇪🇸 on January 19, 2019
Lo he montado en un simulador de conducción, y el resultado es espectacular.
Equivale a 2 monitores de 27 pulgadas juntos en paralelo, y tiene implementada la tecnología Freesync para tarjetas gráficas AMD.
Yo lo tengo conectado a una GTX1060 6Gb de Nvidia y para mi sorpresa los juegos corren fluidísimos.
En definitiva, el monitor es caro, pero para simracing, por ejemplo, es ideal. Lo recomiendo 100%.
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Jérémy
5.0 out of 5 stars Excellent ( Xbox One X
Reviewed in France 🇫🇷 on January 25, 2019
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5.0 out of 5 stars Excellent ( Xbox One X
Reviewed in France 🇫🇷 on January 25, 2019
Excellent, écran incurvé,

Pour commencer, et pour ce qui ce poser la questions, OUI, ont peut m'être l'écran en 4k 60fps ( photo ), l'écran prend en charge tous sur la Xbox One X, HDR, 4K, et de 60fps a 144 fps.

Je joue énormément a Rainbow Six Siège ( R6 ), la première fois que j'ai lancé R6, avec l'écran Large ( tous l'écran ) les agents n'étaient pas normaux, il était pas adapté a l'écran, mais ne vous inquiétez pas vous pouvez toujours mettre en 16/9, il y aura de grande barre noir sur les côté de l'écran mais sinon il n'y aura aucune déformation visuel en 16/9,

( Si vous voulez plus de renseignements et si vous voulez sur xbox vous pouvez m'envoyer un message via le Xbox Live ( FIRE and CO ))
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