No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers find the warranty provides good value for money and is easy to use. They appreciate the protection it offers, with coverage for damage and defects. Many customers consider it a reliable product. However, some have differing opinions on its functionality and warranty.
260 customers mention "Value for money"210 positive50 negative
Customers appreciate the value for money of the warranty. They find it worthwhile, with no monthly usage fees and good rates for what they cover. There are no gimmicks or fine print, and the service is great.
"...Would highly recommend getting this protection. It's pretty inexpensive for what you get." Read more
"...No gimmicks, no fine print, no hassles. They credited the cost of my DVD player when it stopped working." Read more
"...It is worth the price. I don't need it often but when I do it pays to have it." Read more
188 customers mention "Ease of use"169 positive19 negative
Customers find the warranty easy to use and user-friendly. They say it's convenient, quick, and simple. The process makes maintaining certain items easier if there are issues.
Customers appreciate the protection provided by the warranty. They find it helpful to have insurance for electronic gadgets, and they like the security of knowing their items are covered. The protection plan is easy to use and provides coverage for damage or defects. Some reviewers say the warranty is worth every penny and worth having.
"...Their warranty is worth every penny. Buy it when it is offered on a product, you will be glad you did." Read more
"...Good protection for items that stop working." Read more
"The fastest, easiest refund I've ever received from anyone. The protection was so good I purchased it again when I just replaced the failed item...." Read more
"This was the fastest and easiest protection plan I have ever used. Thank you for your service." Read more
Customers appreciate the camera's reliability. They find it a good quality product with a solid build and reliable company. The bass is not horrible, and the unit seems sturdy.
"It offers good coverage on many items. It's a good product" Read more
"...Overall it is a great camera and does its job...." Read more
Customers appreciate the service quality. They find it quick, easy, and efficient. They mention the large, well-lit display and quick readings. The service is responsive and no-hustle.
"Fast, easy, and most importantly the Asurion protection plan does what it says. No gimmicks, no fine print, no hassles...." Read more
"This was the fastest and easiest protection plan I have ever used. Thank you for your service." Read more
26 customers mention "Peace of mind"26 positive0 negative
Customers appreciate the peace of mind provided by the warranty. They find it reassuring, comforting, and reliable. The process is straightforward with no surprises or gimmicks. Customers feel more comfortable knowing they have protection.
"...they are completely true to their promise: no gotchas, no gimmicks, no grief...." Read more
"I'm glad I got the protection plan! Saved me a headache and I got my gift card within the day!" Read more
"Worth having, peace of mind. You never know," Read more
Customers have mixed opinions about the product's functionality. Some say it works well, like the DVD player and HDMI connection. Others report issues like the remote not working as intended, YouTube TV not working properly after 2.5 years, and the volume control not working properly after 1 1/2 years.
"...mass, so we were concerned this wouldn't get coverage, but it works well...." Read more
"...i had purchased worked great for a bit but then unfortunately stopped functioning during the warranty period...." Read more
"DVD player is working well. The description says it is Senior Friendly...." Read more
"The clock I ordered (and luckily protected) stopped working, regardless of fresh new batteries...." Read more
Customers have mixed opinions about the warranty. Some find it hassle-free, with quick claims and reimbursements. Others mention that the insurance coverage is not good, and the product is not mentioned as insured.
"Very fast and easy process. I am 💯 satisfied, thank you!!!..." Read more
"...Protection that cost very little and superb service." Read more
"This is insurance against defects or failures. I hope I never have to use it." Read more
"When purchasing something now it’s all built by machines and built extremely fast. It’s always good to have insurance." Read more
It is very easy to use, the solar panel works well, there is no need to pay for usage fees every month, and there is almost no cost in later use. Highly recommend!
I usually add this coverage to all of my "iffy" items that I buy from Amazon (steel garden hose and a clock) and have had no troubles with Asurion at all. Quick to respond to my claims and to reimburse me. Would highly recommend getting this protection. It's pretty inexpensive for what you get.
This was so easy to use. I purchased a warranty for a multi-charger (phone/Samsung watch/earbuds) that went bad after the manufacturer warranty ended. I submitted a claim, packed my item with the prepaid label and dropped it off at UPS. Within 24 hrs of dropping it off the gift card refund was in my email. Couldn't have been easier, and was well worth the few $$ I paid.
Asurian sent me a gift card for the price of my non-working DVD drive as soon as I mailed it. They are great. I ALWAYS get their insurance when I buy something on Amazon that offers it. Awesome!
We live fairly remotely in northern mass, so we were concerned this wouldn't get coverage, but it works well. On a road trip to central NH it managed to keep good details on its location.
One thing that I don't think the seller articulates clearly is that the hourly reports while its moving are more then just the tracker current position, it actually reports multiple positions since its last report in. You don't get a perfect trail of where it's been, but much better then I expected.
Currently it reports the device is located about 50 feet away from its actual location, on the opposite side of the street, so accuracy is good, not great.
For those highly targeted items like trailers this seems like a must have. It is electrically quite so won't be picked up easily by a scanner especially when it is in deep sleep mode for the 24 hour intervals. It hides fairly well and holds a charge for a decent amount of time.
My only complaint is if we want to add another device we have to buy a second plan, I wish there was a way to by a plan for multiple devices at a lowered price.
The pool cleaning robot that i had purchased worked great for a bit but then unfortunately stopped functioning during the warranty period. The customer service team was absolutely fantastic and responded very quickly to the claim and refunded my money. Taking the Asurion plan is worth it.
The clock I ordered (and luckily protected) stopped working, regardless of fresh new batteries. So, I filed the claim, sent back the clock through UPS (printed their label and didn’t pay for shipping) and very quickly received a gift card for Amazon for the amount I purchased the clock for. So, I’m happy it worked!
Don't try to return through Amazon, it just sends you around to pages that don't lead to anywhere. Go to the Asurion home page and file your claim there. After that it was quick and easy.