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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
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Customers like the quality, ease of pairing, and sturdiness of the video game controller. For example, they mention it works well, is simple, and sturdy. That said, some complain about the battery life.
Customers like the quality of the video game controller. For example, they say it works well, feels nice, and light enough to just have in a backpack. Some mention it has an awesome battery life and works great with PPSSPP. Overall, most are satisfied with the product's quality.
"...The controller itself has been adequate for any games I play, and it feels on par with any OEM Xbox or Playstation controller...." Read more
"Works well, feels nice, and light enough to just have in a backpack for some downtime" Read more
"It's a really good controller, the adjustment with my hands feels very comfortable and I got it 3 days before the date that was supposed to arrive." Read more
"Left stick has inverted controls. Was not able to fix. It does not work well. Connects on android but only A and B buttons work...." Read more
3 customers mention "Ease of pairing"3 positive0 negative
Customers find the video game controller easy to pair. They say it's simple, sturdy, and plug-and-play.
"...It's been mostly plug-and-play (or, rather, Bluetooth-and-play), although I did need to map bumper, joystick, and trigger controls on the PS1..." Read more
"Works as advertised. Easy to pair (OnePlus 11)...." Read more
"...Not loud or tries to stand out. But timeless, elegant and simple." Read more
The steelseries Stratus+ has been awesome. I use it primarily for my PS1 and PSP emulators on a Samsung Android device. It's been mostly plug-and-play (or, rather, Bluetooth-and-play), although I did need to map bumper, joystick, and trigger controls on the PS1 emulator.
This thing has awesome battery life. My longest session between charges so far has been about 20 hours of gametime and it was only about 25% down.
The controller itself has been adequate for any games I play, and it feels on par with any OEM Xbox or Playstation controller. The notable exceptions are the joysticks, whose springs feel a little less sturdy, but I still wouldn't call them cheaply made.
Controller is great but phone clip is unusable, zero stars if I could, just can’t find a android gamepad that has buttons that will last with a phone clip heck even the name brand controllers buttons break cause they use cheap plastic for r1/r2.
Tried the controller for games like COD mobile, Apex Mobile, and Fortnite but none of them were compatible except Fortnite. Very solid design and idea just needs way more compatibility. Ended up returning because I was barely using it.
Works as advertised. Easy to pair (OnePlus 11). Just one warning - You have to really work to get the clip connecting pins into the controller securely, so it might take more effort than you'd expect. Also, even if your phone fits with it's case on, the case may add just enough weight to pull the phone clip out of the controller. Id suggest using no case if possible. Otherwise, a great controller
Pro review: 1: This controller absolutely rocks: for 3 months. the updated usb-c cable( cheap plastic 2000's cable) is also 3 months I bought a new one in September its already doing character dance stick drift, 2: having to have a wired connection for pc in 2022 ( i have a Bluetooth and wifi connection built into my pc just include a driver and install a recognition device) when braided covered nylon with increased joint flexibility is what people are most looking for. 3: only being able to use steel series cable: but not having any in your store (My cable broke again)
4. Lastly hardcore gamer stick drift and left analog stickage: still being programmed FOR 3 MONTHS TO 1 YEAR into the controller: common controller makers, most people want a controller that lasts 5 years of play. after all, if they are spending 60 USD on something that in all likely hood cost you 25 USD to make they expect it to last.
pc: the update said it was Bluetooth(doesn't work on windows) I mean this controller does rock but its shelf life is 2 short to justify 60 USD. maybe 15 USD..
also, they have the worst customer service in the world> they kept asking for serial numbers AND SCREEN SHOTS(who asked for screenshots of bugs in 2022, try visual videos...) but the way I hold controllers half the numbers are faded, and I told them this...still kept asking. even told 'em i got it from amazon, all they need is an order number to resolve the issue and send out replacements. (customer service rep: for the review readers heres a copy and pasted message with a private part of the convo edited out) "Let's get you started on our warranty replacement program. Upon successful completion of the process, you will be issued a coupon to order a like-for-like product from our web store free of charge. The length of the warranty is as follows: All countries outside the EU/UK/Australia: 1-year warranty from date of purchase EU/UK/Australia: 2-year warranty from date of purchase The warranty is non-transferable. It is only valid to the first-party in the country of original purchase. If the product was purchased from a third-party SteelSeries reseller, please refer to the regional distributor for warranty services. Proof of purchase is required to initiate a valid warranty claim. Please proceed with the steps below by (date redacted) 1. The receipt for the purchase of the item. • Please send a screenshot, without cropping, of the invoice/receipt screen for your order. We do not accept mobile screenshots, so please provide a browser screenshot of your invoice/receipt. For clarity, you are able to take a photo of your physical receipt. 2. Type out the serial number of the product. This support article HERE will show you where the serial number is on your item. • If the serial number on your product is missing or worn, please provide some photos of the serial number of the worn/damaged serial number AND the serial number on the product box. 3. Take a photo of the front, back, and both sides of the product, including a photo of the serial number. 4. Your full name and address. (Note: The replacement order can only be shipped to this name/address) If you have any other questions, please don't hesitate to ask. Thank you! "Thanks, Name of agent redacted"
I can see why people give it four and five stars as an electronic device, but I'm going to give it 2 stars because damn 3 months for a set of streamer gear, nope def not buying this controller again.
Also because of bad customer service. like YEAH, NOT GONNA POST THE YEAR 1929 REFERENCE joke.
Nice overall built, came in in good shape, and delivered earlier than expected. Product was advertised as new, but the box was open, have signs of use, even some greasy buttons, also the usb cable was not in the box so it came incomplete. A bit dissapointed to be honest.
2.0 out of 5 stars
Good controller, nice built, came incomplete
Reviewed in Mexico on October 18, 2023
Nice overall built, came in in good shape, and delivered earlier than expected. Product was advertised as new, but the box was open, have signs of use, even some greasy buttons, also the usb cable was not in the box so it came incomplete. A bit dissapointed to be honest.
Lo mejor: Buena calidad Los botones vienen mapeados para la mayoria de juegos. Buena compatibilidad con gforce now de nvidia. Lo peor: La vinculacion es un royo, no puedes vincularlo a tu movil y a la tele por ejemplo. Cada vez que quiero emparejarlo a otro dispositivo primero tengo que desemparejarlo del dispositivo previo y luego emparejarlo al nuevo. No es un mando para andar cambiando del movil a la tablet y a la tele...
Pointless product, was expected way better, but hard to find supported games, and even the ones recomended by SteelSeries seems to loose connection and need to turn game off and controller off before it properly connects - waste of money