Top critical review
One person found this helpful
what the hell?
on March 6, 2014
my item came in broken and i left feedback, it wasnt posted here on the product page as a 3 star review.... but that sent it to the amazon team.... wtf now it gets a 1 star for them asking me to remove my feedback meant to inform others of my experience with this product (good or bad) this was just a horrible issue.
included is a copy of he email i received.
Thank you for your recent purchase with Eforcity on Amazon.com.
Upon review of your order and the negative feedback on Amazon, we found that you have received a defective item.
We sincerely apologize for the inconvenience.
We have refunded you on 01/31/2014 with amount $6.92.
If you feel our actions have provided you with a satisfactory resolution, please let this be reflected by removing your feedback from Amazon.com with a few simple steps:
1. Go to http://www.amazon.com/your-account.
2. Find the pull-down menu next to View by Order. Select ORDERS PLACED IN THE LAST 6 MONTHS, and hit the GO button.
3. After you sign in, you'll find a listing of your recent orders. Select the relevant order and click the VIEW ORDER button.
4. You will find a feedback section 2/3rds of the way down the page. To remove feedback, click on the REMOVE link in the feedback section of the order summary.
We greatly value your business. Again, we apologize for the inconvenience this has brought you. We urge you to let us know how we are doing so we can better serve you in the future.
Customer Service Team