First the camera is offset, so the screen is always offset when it follow you, that is when it does actually follow you, because more than half of the time it does not, and God forbid you try to touch the monitor, because it will constantly tell you the screen has bumped into something... It has way too many bugs in the software ... I am not at all impressed with this update, because it doesn't seem like a lot of thought went into this model!
BUT ... My biggest gripe has to do with the electrical cord, it is way too short, and plugs into the bottom of the base, which is also insanely difficult to reach without the monitor swinging all around, and good forbid you have to unplug it for any reason, because it will constantly make you put in your password over and over!
I am sorry, but this update is a big fail! It is definitely not ready for consumers! They really should have worked out the bugs before releasing it to the public! This unit truly seems like it should be in beta testing still, because it has way too many issues that need to be addressed!
Update: The advertisement makes it look as if you can use the device to scan one’s surroundings, when not at home, but what only the small print reveals, which most people will miss, that it only does this FOR A PRICE AND with a SUBSCRIPTION to HOME GUARD plus!
At $250, this should have been included, at least for a year, free of charge! I bought this believing I could scan a room, from my mobile device, only to find out ... you can’t, NOT EVEN WHEN YOU ARE AT HOME! Really Amazon, you couldn’t include that at least for a year free! As a prime member, for many years, I find this totally unacceptable, from a billion dollar company, that is charging way too much for this device! Do yourself a favor and wait until Amazon addresses the many issues and bugs this device does have at the present time!
Xtra, And apparently there is no way to pair the Amazon Remote in the software! I have search high and low for a way to pair my remote, but the option is no longer in the settings on the device or app!
After several months of owning this device I can say with all honesty it is the WORST device and echo show I have EVER owned!, along with the new Echo, Amazon has me truly believing it is time to cancel all my Amazon accounts, because the majority of their devices don’t work like they claim! If I have to yell one more command to turn play a show on Hulu and Netflix only to told you cannot play HULU or NETFLIX on this device, I will start looking for devices that actually do …. Amazon really needs to get on the ball, because I am quickly losing faith in all their products and services!
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Designed to
move with you
Move around the room during video calls or while you're cooking along to a recipe and the brilliant 10.1” HD screen will automatically turn to face you. You can stay focused on who you’re talking to or what you’re watching. Learn more about motion settings.
Take a look around when you’re away
Securely access the built-in camera to look around the room—it's peace of mind whenever you want. You can also use Alexa Guard Plus to help you keep your home and family safe. Once it's set up, Alexa can send you Smart Alerts if your Echo device detects the sound of smoke alarms, carbon monoxide alarms, glass breaking or other activity noises. Learn more about Alexa Guard Plus.
Simple to set up and use
1. Plug in Echo Show 10.
2. Connect to the internet.
3. Just ask Alexa for music, weather, news, and more.
Every day is an earth day
You don’t have to be an environmental scientist to make sustainable choices. We considered sustainability in the design of this device. Here’s how:
Materials
30% post-consumer recycled plastics.
100% post-consumer recycled fabric.
100% recycled die-cast aluminum.
Device, cable and adapter included
Clean Energy
Amazon is building new wind and solar farms to produce clean energy equivalent to the electricity used by this device.
Low Power Mode
To reduce its energy consumption, this device will enter Low Power Mode when it is idle. Low Power Mode is not available for certain user configurations. To learn more, see Low Power Mode Restrictions.
Energy Dashboard
Understand the energy usage of select Echo and Alexa-connected devices with the energy dashboard in the Alexa app. Learn more here.
Device Packaging
99% of this device’s packaging is made of wood fiber-based materials from responsibly managed forests or recycled sources.
Compare Echo Show devices
| Price | From: $84.99 | From: $129.99 | From: $249.99 | From: $249.99 |
| Ratings | (54,155) | (27,814) | (26,132) | (3,901) |
| Alexa built in |
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| Screen | 5.5” with 960 x 480 resolution | 8.0” with 1280 x 800 resolution | 10.1” with 1280 x 800 resolution | 15.6” with 1920 x 1080 resolution |
| Motion |
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| Speakers | 1 x 1.7” | 2 x 2.0” | 2 x 1.0” tweeters + 3.0” woofer | 2 x 1.6“ |
| Camera | 2 MP | 13 MP with auto-framing | 13 MP with auto-framing | 5 MP |
| Visual ID personalization |
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| Built-in Zigbee smart home hub |
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| Wall mountable |
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| Orientation | Landscape | Landscape | Landscape | Portrait or Landscape |
| Camera controls | Built-in camera shutter and microphone/camera off button | Built-in camera shutter and microphone/camera off button | Built-in camera shutter and microphone/camera off button | Built-in camera shutter and microphone/camera off button |
| Dimensions | 5.8”W x 3.4”H x 2.9”D | 7.9”W x 5.4”H x 3.9”D | 9.9”W x 9”H x 6.7”D | 15.8”W x 9.9”H x 1.4”D |
Technical details
Echo Show 10
|
Size |
9.9” x 9” x 6.7” (251 x 230 x 172mm) |
|
Weight |
90.3 oz (2560 g) Actual size and weight may vary by manufacturing process |
|
Display |
10.1” touchscreen. Rotating screen with manual tilt. |
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Amazon Sidewalk |
A shared network that can simplify Echo device setup and can help your device reconnect to your wifi router when you update your password or network name. Sidewalk uses a small portion of your internet bandwidth - using 902-928 MHz and Bluetooth radios - to provide these services to you and your neighbors, and is enabled on your device unless you have previously disabled the setting. You can disable Sidewalk at anytime. Learn more here. |
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Camera |
13MP + Shutter (Photo quality/size may vary) |
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WiFi connectivity |
WiFi 6 (802.11 ax) is not currently supported. Dual-band, dual-antenna WiFi (MIMO). Supports 802.11a/b/g/n/ac WiFi networks. Does not support connecting to ad-hoc (or peer-to-peer) WiFi networks. Also includes an 802.15.4 radio for support of smart home devices. |
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Bluetooth connectivity |
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 10 or from Echo Show 10 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported. |
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Audio |
2.1 System: 2 x 1.0” tweeters and a 3.0” woofer |
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System requirements |
Echo Show 10 comes ready to connect to your WiFi. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Supported operating systems. Certain skills and services may require subscription or other fees. |
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Setup technology |
Amazon WiFi simple setup enables customers to connect smart devices to their WiFi network in a few easy steps. WiFi simple setup is another way Alexa is always getting smarter. Learn more about frustration-free setup. |
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Processor |
MediaTek 8183 main processor plus second processor with Amazon AZ1 Neural Edge |
|
Accessibility features |
On Echo devices with screens, you can enable Alexa captioning and closed captioning, magnify the screen, toggle color inversion, and choose between color correction options. You can also enable the VoiceView screen reader to use gestures to navigate the screen and hear spoken feedback about the items you select. Learn more about Echo with a screen accessibility and Alexa accessibility. |
|
Warranty and service |
1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo Show 10 is subject to the terms found here. |
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Included in the box |
Echo Show 10, glacier white power adapter (30W) /cable (5 ft.), motion footprint template, and quick start guide. |
|
Generation |
Echo Show (3rd Gen) |
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Privacy features |
Wake word technology, streaming indicators, microphone/camera off button, camera shutter, the ability to view and delete your voice recordings, disable motion, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy. |
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Language |
Alexa speaks English and Spanish |
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Motion |
Brushless Motor +/- 175° rotation |
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Smart home hub |
Zigbee + Sidewalk |
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Sensor |
ALS RGB |
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Recommended device footprint |
Echo Show 10 device is 9.9"W x 6.7"D. Recommended footprint: 15”W x 10”D |
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Alexa Skills & Features |
Alexa makes your life easier, more meaningful, and more fun by letting you voice control your world. Alexa can help you get more out of the things you already love and discover new possibilities you've never imagined. Discover and learn what Alexa can do. |
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Software Security Updates |
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device. |
Climate Pledge Friendly
Climate Pledge Friendly uses sustainability certifications to highlight products that support our commitment to help preserve the natural world. Time is fleeting. Learn more
PRODUCT CERTIFICATION (1)
Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.
The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.
Customer Questions & Answers
Customer reviews
If on the fence, please read. (UPDATED JAN2022)
Reviewed in the United States on February 25, 2021
I was enthusiastic when I ordered my Echo Show 3rd Gen. It was supposed to be a robot but not quite. Awesome speakers, great camera, rotating screen?! I got it out of the box, set it up and although I was a bit thrown off by the white cord sticking out of the black unit like a sore thumb, I really didn’t have major issues. The problem was that after using it for a bit longer bugs started to pop out.Bugs observed:- Screen rotates past you.- Barely touching the screen for an action result in a path is blocked message.- Can’t rotate at night because if an area is lit dimly will result in motion stopping and an error message- Some error messages disappear pretty quickly- During a video call the zooming, orienting of the lenses is not quite right- Sometimes it won’t respond to the wake up word.Hardware wise though, this one is better in every regard than its predecessor, which I considered a 5 star product, so the potential is there. So, while I think they would have benefited from a bit more of development time, I think the potential is there. Hopefully, they can do a firmware update to correct the issues. At this point I am not returning it, but if you haven’t bought it, I would wait for a few updates.UPDATE (Raised one star):Some of the most annoying bugs have been fixed but not all of them have. However, the improvements are significant enough that I would consider purchasing another one if on sale. If not,the current Gen Show 8 is really good too.
Reviewed in the United States on February 25, 2021
Images in this review
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on February 26, 2021
Color: CharcoalConfiguration: Device OnlyVerified Purchase
Reviewed in the United States on February 26, 2021
Color: Glacier WhiteConfiguration: Device OnlyVerified Purchase
Reviewed in the United States on February 25, 2021
Bugs observed:
- Screen rotates past you.
- Barely touching the screen for an action result in a path is blocked message.
- Can’t rotate at night because if an area is lit dimly will result in motion stopping and an error message
- Some error messages disappear pretty quickly
- During a video call the zooming, orienting of the lenses is not quite right
- Sometimes it won’t respond to the wake up word.
Hardware wise though, this one is better in every regard than its predecessor, which I considered a 5 star product, so the potential is there. So, while I think they would have benefited from a bit more of development time, I think the potential is there. Hopefully, they can do a firmware update to correct the issues. At this point I am not returning it, but if you haven’t bought it, I would wait for a few updates.
UPDATE (Raised one star):
Some of the most annoying bugs have been fixed but not all of them have. However, the improvements are significant enough that I would consider purchasing another one if on sale. If not,the current Gen Show 8 is really good too.
Color: CharcoalConfiguration: Device OnlyVerified Purchase
If on the fence, please read. (UPDATED JAN2022)
Reviewed in the United States on February 25, 2021
I was enthusiastic when I ordered my Echo Show 3rd Gen. It was supposed to be a robot but not quite. Awesome speakers, great camera, rotating screen?! I got it out of the box, set it up and although I was a bit thrown off by the white cord sticking out of the black unit like a sore thumb, I really didn’t have major issues. The problem was that after using it for a bit longer bugs started to pop out.Reviewed in the United States on February 25, 2021
Bugs observed:
- Screen rotates past you.
- Barely touching the screen for an action result in a path is blocked message.
- Can’t rotate at night because if an area is lit dimly will result in motion stopping and an error message
- Some error messages disappear pretty quickly
- During a video call the zooming, orienting of the lenses is not quite right
- Sometimes it won’t respond to the wake up word.
Hardware wise though, this one is better in every regard than its predecessor, which I considered a 5 star product, so the potential is there. So, while I think they would have benefited from a bit more of development time, I think the potential is there. Hopefully, they can do a firmware update to correct the issues. At this point I am not returning it, but if you haven’t bought it, I would wait for a few updates.
UPDATE (Raised one star):
Some of the most annoying bugs have been fixed but not all of them have. However, the improvements are significant enough that I would consider purchasing another one if on sale. If not,the current Gen Show 8 is really good too.
Images in this review
