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Making the Cisco Connection: The Story Behind the Real Internet Superpower 1st Edition
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Just as Intel and Microsoft soared to lofty heights with the rise of the personal computer, Cisco Systems is flying on the spectacular updraft of the Internet. The company, which makes specialized computers that route information through a network--acting as a sort of data traffic cop--has captured 85 percent of the market for routers used as the backbone of the biggest network of them all, the Internet. As a result, over the last five years, the value of Cisco's total outstanding stock has risen over 2,000 percent--twice the increase of Microsoft Corp. stock in the same period. Beginning as a tale of two college sweethearts at Stanford University who cofounded the company fifteen years ago, the often-told Cisco legend has all the makings of a great novel--love, money, a villain or two, corporate coups, and the sweet taste of victory. But mostly, the Cisco story is a very unusual tale of corporate success. Despite the struggle of passing through several regimes, Cisco managed to hit all the crucial spots of its business. Cisco consistently bested competitors like 3Com and IBM with insight, innovation, customer focus, and one of the biggest corporate buying sprees in history. Making the Cisco Connection deftly traces the networking giant's path to success, from its founding couple, Sandra Lerner and Leonard Bosack, to current CEO John Chambers. It highlights the company's astounding knack for buying other businesses and making them part of a huge conglomerate; its own highly developed use of technology; and its unusually tight-knit culture. Featuring the perspective of top Cisco executives and competitors, this book reveals how Cisco's technology, employees, and even its competition have blended to make Cisco possibly the most important company shaping the future of communications. Next to ruthless competitors Microsoft and Intel, Cisco shines with a kinder, gentler image, emphasizing happy customers and employees. You'll see how Cisco built its impressive culture by cultivating community, boosting morale, whittling down bureaucracy, and saving money to boot. This book also explains how Cisco is positioning itself to enter a new competitive playing field, moving beyond Internet routers in an attempt to build a single, giant, global communications system--based on the Internet--that would make the current telephone system obsolete. Cisco wants to be the company that delivers the infrastructure of this new network, which will combine computer networks with telephones, television, radio, and satellite communications. To do that, it is now challenging global giants such as Lucent Technologies and Fujitsu. Cisco plans to become the backbone of the entire communications industry, making it a corporation of incredible power as the Internet Age blossoms in the new millennium.
Provocative and instructive, Making the Cisco Connection traces the unique history of one of the most profitable and enduring technology companies in business today.
Acclaim for Making the CISCO Connection
"If you want to learn the whole scoop about the first Internet-Age company, and one of the most successful firms of any age, you've come to the right place. Bunnell's treatment of Cisco's rise--and continued rise--is fascinating and full of human detail. It's clear that Cisco is not just a firm with great technology, but also great leaders and managers."--Thomas H. Davenport, Director, Andersen Consulting Institute for Strategic Change; Professor, Boston University School of Management
"Cisco has emerged as a twenty-first century leader. David Bunnell captures the ongoing story of the Cisco executive team exploiting IT, structuring a unique organization, and creating a dynamic strategy for this breakaway dot com company
- ISBN-100471357111
- ISBN-13978-0471357117
- Edition1st
- PublisherJohn Wiley & Sons, Inc.
- Publication dateFebruary 18, 2000
- LanguageEnglish
- Dimensions6.5 x 0.75 x 9.25 inches
- Print length218 pages
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Just as Intel and Microsoft soared to lofty heights with the rise of the personal computer, Cisco Systems is flying on the spectacular updraft of the Internet. The company, which makes specialized computers that route information through a network--acting as a sort of data traffic cop--has captured 85 percent of the market for routers used as the backbone of the biggest network of them all, the Internet. As a result, over the last five years, the value of Cisco's total outstanding stock has risen over 2,000 percent--twice the increase of Microsoft Corp. stock in the same period. Beginning as a tale of two college sweethearts at Stanford University who cofounded the company fifteen years ago, the often-told Cisco legend has all the makings of a great novel--love, money, a villain or two, corporate coups, and the sweet taste of victory. But mostly, the Cisco story is a very unusual tale of corporate success. Despite the struggle of passing through several regimes, Cisco managed to hit all the crucial spots of its business. Cisco consistently bested competitors like 3Com and IBM with insight, innovation, customer focus, and one of the biggest corporate buying sprees in history. Making the Cisco Connection deftly traces the networking giant's path to success, from its founding couple, Sandra Lerner and Leonard Bosack, to current CEO John Chambers. It highlights the company's astounding knack for buying other businesses and making them part of a huge conglomerate; its own highly developed use of technology; and its unusually tight-knit culture. Featuring the perspective of top Cisco executives and competitors, this book reveals how Cisco's technology, employees, and even its competition have blended to make Cisco possibly the most important company shaping the future of communications. Next to ruthless competitors Microsoft and Intel, Cisco shines with a kinder, gentler image, emphasizing happy customers and employees. You'll see how Cisco built its impressive culture by cultivating community, boosting morale, whittling down bureaucracy, and saving money to boot. This book also explains how Cisco is positioning itself to enter a new competitive playing field, moving beyond Internet routers in an attempt to build a single, giant, global communications system--based on the Internet--that would make the current telephone system obsolete. Cisco wants to be the company that delivers the infrastructure of this new network, which will combine computer networks with telephones, television, radio, and satellite communications. To do that, it is now challenging global giants such as Lucent Technologies and Fujitsu. Cisco plans to become the backbone of the entire communications industry, making it a corporation of incredible power as the Internet Age blossoms in the new millennium.
Provocative and instructive, Making the Cisco Connection traces the unique history of one of the most profitable and enduring technology companies in business today.
Acclaim for Making the CISCO Connection
"If you want to learn the whole scoop about the first Internet-Age company, and one of the most successful firms of any age, you've come to the right place. Bunnell's treatment of Cisco's rise--and continued rise--is fascinating and full of human detail. It's clear that Cisco is not just a firm with great technology, but also great leaders and managers."--Thomas H. Davenport, Director, Andersen Consulting Institute for Strategic Change; Professor, Boston University School of Management
"Cisco has emerged as a twenty-first century leader. David Bunnell captures the ongoing story of the Cisco executive team exploiting IT, structuring a unique organization, and creating a dynamic strategy for this breakaway dot com company
About the Author
ADAM BRATE is a freelance business writer living in New York.
Product details
- Publisher : John Wiley & Sons, Inc.; 1st edition (February 18, 2000)
- Language : English
- Hardcover : 218 pages
- ISBN-10 : 0471357111
- ISBN-13 : 978-0471357117
- Item Weight : 1.1 pounds
- Dimensions : 6.5 x 0.75 x 9.25 inches
- Best Sellers Rank: #987,598 in Books (See Top 100 in Books)
- #252 in Computing Industry History
- #384 in Business Marketing
- #1,528 in Company Business Profiles (Books)
- Customer Reviews:
About the authors

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For years David Bunnell was one of the dominate figures in the personal computing industry. At Mits in Albuquerque he was responsible for marketing the Altair 8080, which was the world's first personal computer. Two of his colleagues included Microsoft founders Bill Gates and Paul Allen.
After Albuquerque, Bunnell founded a number of major computer magazines including PC Magazine, PC World, and Macworld. He was also the CEO and Editor-in-Chief of NewMedia magazine and Upside magazine. A serial entrepreneur, Bunnell is the founder of the BioWorld Information Service which provides business news and updates to the biotechnology industry.
Bunnell left the technology industry in 2002 following the "dot-com crash" and in recent years has been involved with wellness and longevity. He is the co-author with Dr. Frederic Vagnini of "Count Down Your Age," and the ghost writer of "The Immortality Edge" by Michael Fossel, Greta Blackburn and David Woynarowski.
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- Reviewed in the United States on October 13, 2000As a long time follower and beliver of Cisco and NOW an employee, this book is full of details that make Cisco Systems who they are today and will contribute to them being the first trillion dollar market cap company! This read is about as close as it gets without having dinner with founders, Sandy Lerner and Len Bosack:-)
Happy Reading!
- Reviewed in the United States on September 5, 2000This book was perhaps the biggest disappointment I have ever experienced in purchasing a book. As a loyal reader of Upside, I expected a hard hitting review of Cisco, what makes it tick and how it achieved its incredible success. Instead, this book could have been written by the Cisco PR team. Parts of it seem to come straight out of Cisco press releases. I could have learned as much or more by reading the Cisco web page. This book added no insights. It contained no interviews at all, grabbing a few quotes out of other publications. It contains no independent research, and says nothing bad whatsoever about Cisco. If this book is to be believed, every employee of Cisco is happy all the time, Cisco has never had any credible competitors, and has never made any mistakes whatsoever. And whether I believe that or not, it makes for a very boring book. Even at only 200 pages of large print, it still contains too much filler - laundry lists of executives, failed competitors, and companies that Cisco bought, with no real explanation of how any of these added to Cisco's growth.
Don't waste your time on this book. Read the Cisco web page for the fluff and find an old Upside article on Cisco for the real story.
Epilogue - I wrote the above review 6 years ago. With the power of time and hindsight, not to mention everything that has happened to the networking industry since then, I'd still rate this as one of the most useless, sloppy, books ever published on the technology industry. It's too bad someone hasn't written a good book on the real story of how Cisco became successful and stayed successful.
- Reviewed in the United States on April 4, 2000I agree with the reviewer who called this a puff piece. Cisco has feet of clay in the internet telephony, voice-video-data over IP and fiber optic internet connection spaces. They are especially out of it in internet telephony and fiber optics. Further, valuation in "Cisco dollars" is a problem soon to be shared by many "New Age"companies; specifically, extreme valuation supported more by hopes and wishes than anything truly tangible. Personally, I would bet on Nortel Networks. Lucent and the others are also rans and disqualified by the Jack Welch 1st., 2nd. or not at all philosophy.
- Reviewed in the United States on May 24, 2016I bought this book when it was newly release in 2000 and yet has only read it now in 2016. However, there was much advantage to that.
Many of Cisco competitors Novel, Lucent, 3Com etc were all acquired and ceased in existence. Even Cisco the once heed company to reach a trillion market capital was thrown into the abyss during the financial bust. Today Cisco is a mere shadow of its mighty past.
Nevertheless, there are many lessons that the readers could glean from the greatest of Cisco. What values do a great company need? What did Cisco did that enable it to keep the great talented entrepreneurs that they acquired? How did Cisco grow? What were Cisco success factor?
- Reviewed in the United States on March 10, 2000Doing justice to what today is a $452 billion dollar company, is fundamentally a challenge, to do so in such a brief book is outstanding.
In the short time since this book was written, Cisco has passed the landmark of a 300 billion dollar Market Capitilization, as mentioned in the book, and raced right through $400 billion and even $450 billion. It is now the 2nd most valuable company in the world, second only to Microsoft, and is seriously being spoken of as a rival to Microsoft for reaching the level of 1 Trillion Dollars of Market Capitalization. If the rates of value increase as they historically have, Cisco wins.
This book has technical detail, but is not overly burdened so as to discourage anyone interested in Cisco's Story.
The book gives a clear overview of the company's history, the CEO'S who have run the company to date, and the vision of the Current CEO Mr. Chambers. Cisco has an astonishing record of absorbing 61 companies, the last time I saw a number listed, and they do so with more success than any company in History. The retention of top executives and the staff of the companies acquired, exceeds any other industry benchmarks.
Even if you have no interest in the technology, the Management of this Company is extraordinary by any measure, and has been recognized as such.
This work will give you a great deal of knowledge, in a surprisingly brief book.
Truly excellent.
- Reviewed in the United States on April 10, 2011Perhaps I'm echoing a lot of the other comments here, but this book is severely disappointing. It appears to have been written by someone who is both a poor writer and who has very little understanding of networking or the infrastructure industry. There are no crisp descriptions of what Cisco does, how its products work, or how its strategy has evolved. Instead, there are glib, useless platitudes and a lot of fluff. Complete waste of time.