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Information Architecture for the World Wide Web Second Edition
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From the Inside Flap
"It's been well worth the wait! This much expanded second version provides a holistic perspective on information architecture something that wasn't possible earlier on when the concept was just beginning to be raised in the web space. It will be the starting place and the core reference resource for practicing and future information architects, as well as their managers. I highly recommend it to anyone who wants to make their ideas become real, and most importantly, of value to their end-user community." -- Mary Lee Kennedy, Microsoft
"In the first edition, Lou and Peter examined the emergence of a new species of technical professional -- the IA. In this second edition, they expose the complex electronic ecosystem in which IA now exist. With wit, wisdom, and a pinch of whimsy, they give you what you need to be or work with an architect of the wired world." - Bob Boiko, Lecturer, University of Washington iSchool & President, Metatorial Services Inc.
"What's big and throbbing? Your headache. It's caused by the uncontrollable flood of web pages that you have to deal with, day after day. The pain you feel is the result of a web site that lacks structure and is getting more and more out of control. You want relief? The 2nd Edition of Information Architecture for the World Wide Web is the cure." -- John S. Rhodes, WebWord.com -- Industrial Strength Usability
"The world will be a better place when web designers read this book. It's smart, funny, and artfully distills years of the authors' hard-won experience. Information Architecture is unlike any other book on web design I know in that it tackles political/organizational challenges as well as content, structure and user interface. This is not design-lite, but a deep treatment of fundamental issues of information presentation that advances the state of the art. Light years ahead of the competition." -- Bonnie Nardi, co-author of Information Ecologies: Using Technology with Heart, MIT Press, 1999.
"If you are developing large-scale Web sites with a complex information architecture, this book will explain everything you need. Rosenfeld and Morville define the art and science of information architecture. This book is beneficial for both the novice or the experienced professional. Once again, Rosenfeld and Morville have written the Bible of information architecture. This book should be on every Web developer's bookshelf." -Cameron Barrett, Design Technologist, camworld.com
"Clearly written, a powerful use of simple metaphors to make complex points. Restores information management to its rightful place in management thinking." - Dave Snowden, Director of the Cynefin Centre for Organisational Complexity IBM Global Services
"Perhaps the only good thing about the dot.com bust is that it finally gave Lou [Rosenfeld] and Peter [Morville] time to finish their long awaited second edition of THE best book on Web design. As a reward for our patience, they've added tons of things they've learned in the intervening years, expanding it into the definitive book on Information Architecture. If you build Web sites, you need a copy on your bookshelf." - Steve Krug, Author of Don't Make Me Think: A Common Sense Approach to Web Usability
"In this definitive text for the emerging profession of information architecture, Rosenfeld and Morville provide a wealth of experience-based examples and guidance for practitioners and students alike." Gary Marchionini, University of North Carolina at Chapel Hill
About the Author
Lou Rosenfeld is an independent information architecture consultant. He has been instrumental in helping establish the field of information architecture, and in articulating the role and value of librarianship within the field. Lou played a leading role in organizing and programming the first three information architecture conferences (both ASIS&T Summits and IA 2000). He also presents and moderates at such venues as CHI, COMDEX, Intranets, and the web design conferences produced by Miller Freeman, C|net and Thunder Lizard. He teaches tutorials as part of the Nielsen Norman Group User Experience Conference.
Peter Morville is President and Founder of Semantic Studios, a leading information architecture and knowledge management consulting firm. From 1994 to 2001, Peter was Chief Executive Officer and a co-owner of Argus Associates, a pioneering information architecture design firm with world-class clients including 3Com, AT&T, Compaq, Ernst & Young, Ford, IBM, Microsoft, Procter & Gamble, and the Weather Channel. He also served as Executive Director of the ACIA. Over the past 8 years, Peter has written and spoken extensively about information architecture, business strategy, and knowledge management. He has been interviewed by Business Week, Knowledge Management magazine, MSNBC, and the Wall Street Journal.
- ISBN-100596000359
- ISBN-13978-0596000356
- EditionSecond
- PublisherOreilly & Associates Inc
- Publication dateAugust 1, 2002
- LanguageEnglish
- Dimensions7.13 x 1.18 x 9.25 inches
- Print length350 pages
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Product details
- Publisher : Oreilly & Associates Inc; Second edition (August 1, 2002)
- Language : English
- Paperback : 350 pages
- ISBN-10 : 0596000359
- ISBN-13 : 978-0596000356
- Item Weight : 1.76 pounds
- Dimensions : 7.13 x 1.18 x 9.25 inches
- Best Sellers Rank: #12,250,392 in Books (See Top 100 in Books)
- #799 in Internet Web Browsers
- #3,165 in User Experience & Website Usability
- #3,428 in Human-Computer Interaction (Books)
- Customer Reviews:
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About the author

Lou Rosenfeld is Rosenfeld Media’s founder and publisher.
Like many user experience people, Lou started somewhere (library science), made his way somewhere else (information architecture), and has ended up in an entirely different place (UX book publishing and conference producing).
Lou spent most of his career in information architecture, first as founder of seminal IA consulting firm Argus Associates and later as an independent consultant. He co-authored the IA “bible,” Information Architecture for the World Wide Web, and wrote Search Analytics for Your Site. Lou also co-founded the Information Architecture Institute and the IA Summit.
His company Rosenfeld Media, has published dozens of UX books and produces the Enterprise Experience, DesignOps Summit, Advancing Research, and Design in Product conferences. He podcasts regularly at the Rosenfeld Review (http://rosenfeldreview.com ). You can keep up with Lou at https://rosenfeldmedia.com/ or on LinkedIn at https://www.linkedin.com/in/louisrosenfeld/
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The book describes basic theories of IA in general (i.e. book indexes and tables of contents, libraries, etc.) and the pros and cons of different organization, labeling, and navigation systems. Then Rosenfeld advises on presenting IA to management, etc., managing expectations (yours and others), and gives detailed examples of IA strategies online.
Mr. Rosenfeld and Mr. Morville use architecture as a base of understanding for readers to comprehend the essential elements of developing a web site project focusing on the design of the organization and managing the information effectively within a web site in order for users (consumers) to find and manage the information more effectively and efficiently.
The authors talk about broad concepts and principles of web site design which allow readers to think about applying these concepts creatively to their own site development. The authors target some specific areas of web site development. For example, the authors want readers to think about the goals and intended audience of the potential web site, the content that will be placed in the site, and also the structure of the site. All of these elements could be considered universal to web development. Yet, the authors explain in such a way that allows readers (or designers) to apply these concepts individually to their own area of development. Other topics covered include user interaction, and navigation and search systems that allow users to access, retrieve, and manage information from the web site more appropriately.
This book, although extremely technical in some chapters, explains the importance of web site development comparing it to architecture, specifically information architecture, emphasizing the importance of successful information retrieval from a collaborative view point.
Overall, I consider this book to be a highly valuable reference material on any web designers desk. However, frankly, some chapters were just way over my head. The material was very technical in some chapters and spoke to business professionals in other chapters, doing exactly what it was intended to do. I welcome the opportunity to review it more throughly from a course development stand point and I consider it to be a very well written and researched and very valuable book on web development
About 100 pages too long, this book should have been boiled down significantly, and cut out all the chapters about promotion of the IA field. The title of the book is "Designing large-scale web sites" not convincing your boss to invest in IA.
Ok, but not worth the money.
Naturally, every web site is different. And if you do not understand the business model and goals of the organization, the web site design will suffer. Designing a web site (or a series of web sites) is a difficult task, and you need to ask a lot of people some difficult questions about their web strategy.
This book does a good job of guiding people through this process, and the inevitable political pitfalls... From convincing the web group that the current design does not server their audience well, to what kinds of questions to ask the stakeholders and decision makers, to getting feedback from the end users.
It also gives a pretty good overview of search engines, taxonomies, thesauri, navigation, proper language and labels, metadata, content management, and other tools that help you keep a web site organized and current.
I have two main complaints. First, it didn't spend enough time on usability, so you will need another book along those lines (like Don't Make Me Think).
Second, it didn't cover the dangers that a rigid thesaurus has on Google rank, and general Search Engine Optimization. So you'll need another book on that. Unfortunately, I've never read a on SEO that was any good, so I cannot recommend one.
Top reviews from other countries
The book is well researched and written in an accessible style - sometimes not an easy thing to do in an area like this.
A couple of minor points:
- The book actually gives some useful pointers for IA for Intranets as well as 'the web' - this should be made more clear
- I don't feel that the book gives adequate information on site maps
- Some of the illustrations look old - this has the result of the book looking like it's out of date - it isn't!
These are minor gripes, however, and should not distract you from buying this book.
But please, 4 years on, can we have a second edition??



