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The Change Handbook: Group Methods for Shaping the Future Paperback – Illustrated, January 4, 2007

4.4 4.4 out of 5 stars 77 ratings

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The Change Handbook features chapters by the originators and foremost practitioners of such high-leverage change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology. The authors outline distinctive aspects of their approach; detail roles and responsibilities; share a story illustrating usage; and answer frequently asked questions about how to put it into practice. Examples of successful change efforts acquaint readers with the diverse array of methods being employed today. A one-stop comparative chart allows them to evaluate the methods to determine what will work best fro them, and an in-depth reference section helps them locate the resources they need to get started.
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Editorial Reviews

Review

“An invaluable guide to the most promising change work being done in organizations today. The Change Handbook is a genuine gift to all those seeking to create workplaces that truly welcome people’s commitment and creativity.”
—Margaret J. Wheatley, author of Leadership and the New Science and coauthor of A Simpler Way

The Change Handbook is about great ideas written from the experience of great people. If organization and community change is what you care about, and hope is what you long for, this book offers a doable path to both.”
—Peter Block, author of Stewardship and The Empowered Manager

“Lots of change management books tell you how things work in theory. This one also shows how the culture change process at GTE and other companies work in practice. It’s a good resource for any leader looking for both ideas and proven results.”
—Tom White, senior vice president of market operations, GTE Corporation

From the Publisher

Proven change strategies for tapping human potential in organizations and communities

This extensively updated new edition of the classic bestseller features profiles of sixty-one change methods by the originators and foremost practitioners of such high-leverage change methods as Appreciative Inquiry, the World Café, Six Sigma, Future Search, and Open Space Technology. Each author outlines distinctive aspects of their approach, answers frequently asked questions, and provides case studies and references to learn more. A one-stop comparative chart helps you determine which methods will work best for you, along with chapters on mixing and matching and sustaining results. This tremendously expanded second edition is the definitive resource in the exciting area of engaging "whole systems" of people to create their own future.

"What the Encyclopedia Britannica does for facts and the Oxford English Dictionary does for words, this book does for changing whole systems (both organizations and communities). A definite reference must for your organizational book shelf."
--Martin Rutte, coauthor of
Chicken Soup for the Soul at Work

"Get ready to re-think your work and have it set in a larger perspective. This book is for those seeking a pragmatic blend of spirit and practice. It is the best book on large system change methods, bar none."
--Geoff Bellman, Consultant and author of
The Consultant's Calling

"A treasure trove that, with disciplined application, can ignite a performance step change in an individual or organization. Its extremely practical tone brings distilled `What to do' insight and remarkable `How it works' clarity to each tool. This will be an invaluable contribution to even the best change agents in the world."
--Tony Singarayar, Senior Director, Business Models/Business Case, Advanced Technologies, Johnson & Johnson Consumer and Personal Products Worldwide

"The Change Handbook is what I turn to when I want to review a process I have run before or select to a new one. Invaluable for all facilitators who want to rise above the ordinary!"
--Gifford Pinchot III, President, The Bainbridge Graduate Institute, and author of
Intrapreneuring

"A terrific resource. I highly recommend this book to change leaders who want to find and learn about methods for creating and sustaining change."
--Francis M. Duffy, PhD, Professor of Change Leadership in Education, Gallaudet University

Product details

  • Publisher ‏ : ‎ Berrett-Koehler Publishers; 2nd edition (January 4, 2007)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 752 pages
  • ISBN-10 ‏ : ‎ 1576753794
  • ISBN-13 ‏ : ‎ 978-1576753798
  • Item Weight ‏ : ‎ 3.02 pounds
  • Dimensions ‏ : ‎ 8 x 1.47 x 9.25 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 77 ratings

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4.4 out of 5 stars
77 global ratings

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Customers say

Customers find the book provides a useful reference for change management. It includes case studies and examples, providing an overview of various methodologies. The book provides an encyclopedia content covering over 60 methods in an easy-to-read format.

AI-generated from the text of customer reviews

16 customers mention "Reference value"16 positive0 negative

Customers find the book a useful reference guide with useful resources and case studies. It provides a good synopsis on various methodologies and is interesting for systems thinkers and change agents. They mention it's useful for professionals, especially appreciate inquiry and Soar methods of change.

"...The books includes great case studies, and examples. It's written in a way that allows you to even customize where needed (if needed)...." Read more

"...There is also a section that gives quick one-page summaries of each method, including the following key information: purpose, outcomes, when and..." Read more

"Very nice collection of articles. This can serve as a wonderful reference book." Read more

"...A wonderful tool and I recommend it highly to both new and experienced OE/OD practitioners" Read more

7 customers mention "Encyclopedia content"7 positive0 negative

Customers find the book provides an overview of change methods. They say it's a great resource for change management, with over 60 techniques in one-page descriptions. The book includes adaptable methods, planning methods, and structuring. It also includes strategies for conflict resolution, some useful while others seem naive. Overall, readers say strategic change is possible with the right tools.

"...got a lot out of it and it really allowed many to shine and try different approaches...." Read more

"...each of the methods, broken down into the following categories: adaptable methods, planning methods, structuring methods, improving methods, and..." Read more

"Includes 60 strategies for conflict resolutions, some are useful while others seem naive. Definitely recommend for people in the field" Read more

"Provides an overview of the gambit of change methods; the coverage wide but a bit shallow." Read more

Top reviews from the United States

  • Reviewed in the United States on September 25, 2008
    Update to my review...

    In my prior review I hand read the book and focused on a number of the chapters to use for team and projects. I thought it was a great reference. I then had the luck, pleasure, smarts, to reach out to Peggy Holman and ask for her involvement in helping delivery change to a team I had recently took over. WOW to say the least. Not one did we use changes approaches from the book, but the direction and insight was provided by Peggy. What fun! They team got a lot out of it and it really allowed many to shine and try different approaches.

    Now adding to my advice to my prior advice to buy this book...buy two, and get it signed by Peggy Holman when she comes to delivery your workshop, session, team building...etc.. It doesn't matter, just get her there! And have fun...

    Prior review----------------------------------------------------------------

    Advice...get this book if you ever think you will need to deal with serious change. Complex or simple in nature. Business or social. Large or small groups.

    The books includes great case studies, and examples. It's written in a way that allows you to even customize where needed (if needed).

    A must have reference for those wanting to deal with change and come out on the other end better.
    5 people found this helpful
    Report
  • Reviewed in the United States on March 5, 2011
    This book is a must-have guide of over 60 techniques for anyone implementing systemic change. The first part of the book gives a detailed overview of how to select methods, mix and match methods, and create sustainable results. The next part is a detailed section describing each of the methods, broken down into the following categories: adaptable methods, planning methods, structuring methods, improving methods, and supportive methods. There is also a section that gives quick one-page summaries of each method, including the following key information: purpose, outcomes, when and when not to use, number and type of participants, typical duration, and a brief example.
    6 people found this helpful
    Report
  • Reviewed in the United States on January 24, 2024
    Includes 60 strategies for conflict resolutions, some are useful while others seem naive. Definitely recommend for people in the field
  • Reviewed in the United States on November 10, 2020
    Very nice collection of articles. This can serve as a wonderful reference book.
  • Reviewed in the United States on December 13, 2018
    Provides an overview of the gambit of change methods; the coverage wide but a bit shallow.
  • Reviewed in the United States on November 23, 2013
    It will be a long time before I run out of either tools that I've used -- and this book gives me additional validation to my use of same -- and also twists on new processes. A wonderful tool and I recommend it highly to both new and experienced OE/OD practitioners
    One person found this helpful
    Report
  • Reviewed in the United States on November 17, 2020
    Great strategic leadership for change tool
  • Reviewed in the United States on August 8, 2019
    Great book to have on hand for numerous resource projects.

Top reviews from other countries

Translate all reviews to English
  • Almudena Goulard
    4.0 out of 5 stars Muy práctico, con muchas ideas de dinámicas
    Reviewed in Spain on August 17, 2019
    Me encanta el libro, muy práctico
  • Hilary Frazer
    5.0 out of 5 stars Five Stars
    Reviewed in the United Kingdom on July 23, 2017
    A really comprehensive and valuable resource for Organisation Development and Change professionals
  • Chris Harper Calgary
    5.0 out of 5 stars Encyclopedia of Change - not a handbook. Great information.
    Reviewed in Canada on May 31, 2015
    Good book with lots of good reference material. I wouldn't call this a handbook unless you have very big hands. There is a lot of content in here. But valuable none-the-less.
  • Peter C. Labrie
    3.0 out of 5 stars Good Bang for Your Buck
    Reviewed in Canada on September 25, 2015
    There are lots of materials and techniques. You get enough information to understand the range of organizational development methods. But if you want to dig deeper, you have to look at the reference materials. This is a good reference book, but it is not quite detailed enough to be an all-purpose guide. It is not a book you read cover-to-cover.
  • Shinzer O Dwyer
    4.0 out of 5 stars Perfect book for Organisational Development
    Reviewed in the United Kingdom on February 27, 2019
    This book was recommended as part of organisation development course. Excellent resource, maybe not for a casual reader but perfectly matched my needs