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The Change Handbook: Group Methods for Shaping the Future Paperback – Illustrated, January 4, 2007
Purchase options and add-ons
- Print length752 pages
- LanguageEnglish
- PublisherBerrett-Koehler Publishers
- Publication dateJanuary 4, 2007
- Dimensions8 x 1.47 x 9.25 inches
- ISBN-101576753794
- ISBN-13978-1576753798
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Editorial Reviews
Review
—Margaret J. Wheatley, author of Leadership and the New Science and coauthor of A Simpler Way
“The Change Handbook is about great ideas written from the experience of great people. If organization and community change is what you care about, and hope is what you long for, this book offers a doable path to both.”
—Peter Block, author of Stewardship and The Empowered Manager
“Lots of change management books tell you how things work in theory. This one also shows how the culture change process at GTE and other companies work in practice. It’s a good resource for any leader looking for both ideas and proven results.”
—Tom White, senior vice president of market operations, GTE Corporation
From the Publisher
Proven change strategies for tapping human potential in organizations and communities
This extensively updated new edition of the classic bestseller features profiles of sixty-one change methods by the originators and foremost practitioners of such high-leverage change methods as Appreciative Inquiry, the World Café, Six Sigma, Future Search, and Open Space Technology. Each author outlines distinctive aspects of their approach, answers frequently asked questions, and provides case studies and references to learn more. A one-stop comparative chart helps you determine which methods will work best for you, along with chapters on mixing and matching and sustaining results. This tremendously expanded second edition is the definitive resource in the exciting area of engaging "whole systems" of people to create their own future.
"What the Encyclopedia Britannica does for facts and the Oxford English Dictionary does for words, this book does for changing whole systems (both organizations and communities). A definite reference must for your organizational book shelf."
--Martin Rutte, coauthor of Chicken Soup for the Soul at Work
"Get ready to re-think your work and have it set in a larger perspective. This book is for those seeking a pragmatic blend of spirit and practice. It is the best book on large system change methods, bar none."
--Geoff Bellman, Consultant and author of The Consultant's Calling
"A treasure trove that, with disciplined application, can ignite a performance step change in an individual or organization. Its extremely practical tone brings distilled `What to do' insight and remarkable `How it works' clarity to each tool. This will be an invaluable contribution to even the best change agents in the world."
--Tony Singarayar, Senior Director, Business Models/Business Case, Advanced Technologies, Johnson & Johnson Consumer and Personal Products Worldwide
"The Change Handbook is what I turn to when I want to review a process I have run before or select to a new one. Invaluable for all facilitators who want to rise above the ordinary!"
--Gifford Pinchot III, President, The Bainbridge Graduate Institute, and author of Intrapreneuring
"A terrific resource. I highly recommend this book to change leaders who want to find and learn about methods for creating and sustaining change."
--Francis M. Duffy, PhD, Professor of Change Leadership in Education, Gallaudet University
About the Author
Tom Devane is an internationally known consultant and speaker who helps companies plan and implement transformations that utilize highly participative methods to achieve sustainable change.
Steven Cady is a professor in the management department at Bowling Green State University. He is also the director of the institute for Organizational Effectiveness and former chief editor of The Organization Development Journal.
Product details
- Publisher : Berrett-Koehler Publishers; 2nd edition (January 4, 2007)
- Language : English
- Paperback : 752 pages
- ISBN-10 : 1576753794
- ISBN-13 : 978-1576753798
- Item Weight : 3.02 pounds
- Dimensions : 8 x 1.47 x 9.25 inches
- Best Sellers Rank: #609,222 in Books (See Top 100 in Books)
- #112 in Business Structural Adjustment
- #163 in Organizational Change (Books)
- Customer Reviews:
About the authors

Discover more of the author’s books, see similar authors, read book recommendations and more.

Nancy White's passion is to help people connect through online and offline strategies. Born in California, with time in Pennsylvania, Sao Paulo Brazil, North Carolina and ending in Seattle, Washington, she loves learning something new every day.
Nancy is an online interaction designer, facilitator and coach for distributed communities of practice, online learning, distributed teams and online communities. She has a special interest in the NGO/NPO sector. Nancy blogs at http://www.fullcirc.com/ as well as teaches, presents and writes on online facilitation and interaction, social architecture and social media (http://www.fullcirc.com/community/communitymanual.htm). She is co-author with Etienne Wenger and John Smith of “Digital Habitats: stewarding technology for communities.” (http://www.technologyforcommunities.com).
Nancy confesses to online interaction, learning and chocolate addictions. She lives in Seattle with her husband and has two grown sons and granddaughter.

I’ve always been happiest when I’m learning, especially when it engages both my head and my heart. That may explain how I ended up with an undergraduate degree in drama and an MBA with an emphasis in finance.
I spent the first 17 years of my working life in software. I was a programmer, project manager, and a systems development manager. In 1993, I ran into “emergent change processes”. They engage the people of a system in addressing what matters to them. Working with processes and people appealed to the part of me that found software wasn’t enough. After experimenting with these processes in corporate settings, in 1996, I left organizational life to consult and pursue my quest to understand what made emergent change processes effective.
That first foray led to The Change Handbook (1999), co-edited with Tom Devane. The book, considered the “bible” for the field, provided 18 methodologies for engaging whole systems.
In addition to corporate clients, my consulting practice attracted government and nonprofits that wanted to engage civil society to find answers to complex questions.
In 2001, I joined three journalists to co-found Journalism that Matters (JTM). We bring together pioneers in the throes of emergence, as providing news and information experiences a death and re-birth. Working with such upheaval requires both head and heart!
In 2004, with social philosopher, Tom Atlee, and “evolutionary evangelist”, Michael Dowd, I co-hosted an “Evolutionary Salon” – a gathering of scientists, spiritual leaders, and social activists to explore the implications of evolutionary emergence on human systems. After four salons, the W. K. Kellogg Foundation funded Tom and me in developing a model of evolution centered on the role of interaction. It deepened my understanding of emergence and convinced me there was something important to share.
Joined by Steven Cady, the second edition of The Change Handbook was published in 2007. Because the field has exploded, the book included over 60 methodologies. That growth inspired me to dive into the deeper patterns of these methods and connect them with a theory of emergence to create my latest book -- Engaging Emergence: Turning Upheaval into Opportunity.

Bill Adams is the CEO of The Leadership Circle and the Full Circle Group. Bill has an uncanny way of bringing clarity and wisdom that distills moments of truth, creates solid direction, and builds confidence as he creates lifelong relationships and friendships with his clients. He is extensively sought out as a trusted advisor to CEO's, top executives and teams around the world. Being passionate about relationships, leadership, and business, Bill has devoted the past 35 years to supporting leaders through complex business challenges. He is known for successfully partnering with leaders to unlock breakthrough performance, develop deep leadership capability and produce systemic, transformational business results. His clients range from Fortune 500 corporations to start-ups across multiple industries.
Bill sits on numerous boards in the for-profit, education, and non-profit worlds. A serial entrepreneur, he has started, sold, and merged multiple businesses. In 1991 his consulting firm, Maxcomm, Inc., received the Small Business of the Year Award and in 2015, The Leadership Circle and Full Circle Group earned first place in the Large Leadership Partner and Provider category of the HR.com 2015 Leadership 500 Awards.
With a passion for creating a world of work where people thrive, Bill teaches and applies time-proven principles that translate into bottom line results, effective organizations, and personal fulfillment. His keen focus on external business drivers, combined with a whole systems approach for evolving internal business systems, creates cultures where people are committed to investing their discretionary energy, while assuming personal responsibility for the results they produce. Bill authored The Whole Systems Approach: Involving Everyone in the Company to Transform and Run Your Business (with his wife and co-author, Cynthia Adams), The Quest for Quality: Prescriptions for Achieving Service Excellence (with co-authors Phil Wexler and Emil Bohn), and Mastering Leadership: An Integrated Framework for Breakthrough Performance and Extraordinary Business Results (with co-author Robert J. Anderson). He and Cindy contributed to two editions of The Change Handbook: Group Methods for Shaping the Future (Peggy Holman and Tom Devane), and he contributed to Managing Quality in America's Most Admired Companies (Jay Spechler). Bill has also led the joint venture conferences - Self-Organizing Systems: The New Science of ParticipationTM - with Meg Wheatley.
Bill holds a Master's Degree in Interpersonal and Organizational Communication from the University of Montana. Bill and his wife Cindy make their home in the mountains of northern Utah. The two are most at home in the outdoors, working with youth leadership and spending time with their four children and a growing crew of grandchildren.
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Learn more how customers reviews work on AmazonCustomers say
Customers find the book provides a useful reference for change management. It includes case studies and examples, providing an overview of various methodologies. The book provides an encyclopedia content covering over 60 methods in an easy-to-read format.
AI-generated from the text of customer reviews
Customers find the book a useful reference guide with useful resources and case studies. It provides a good synopsis on various methodologies and is interesting for systems thinkers and change agents. They mention it's useful for professionals, especially appreciate inquiry and Soar methods of change.
"...The books includes great case studies, and examples. It's written in a way that allows you to even customize where needed (if needed)...." Read more
"...There is also a section that gives quick one-page summaries of each method, including the following key information: purpose, outcomes, when and..." Read more
"Very nice collection of articles. This can serve as a wonderful reference book." Read more
"...A wonderful tool and I recommend it highly to both new and experienced OE/OD practitioners" Read more
Customers find the book provides an overview of change methods. They say it's a great resource for change management, with over 60 techniques in one-page descriptions. The book includes adaptable methods, planning methods, and structuring. It also includes strategies for conflict resolution, some useful while others seem naive. Overall, readers say strategic change is possible with the right tools.
"...got a lot out of it and it really allowed many to shine and try different approaches...." Read more
"...each of the methods, broken down into the following categories: adaptable methods, planning methods, structuring methods, improving methods, and..." Read more
"Includes 60 strategies for conflict resolutions, some are useful while others seem naive. Definitely recommend for people in the field" Read more
"Provides an overview of the gambit of change methods; the coverage wide but a bit shallow." Read more
Top reviews from the United States
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- Reviewed in the United States on September 25, 2008Update to my review...
In my prior review I hand read the book and focused on a number of the chapters to use for team and projects. I thought it was a great reference. I then had the luck, pleasure, smarts, to reach out to Peggy Holman and ask for her involvement in helping delivery change to a team I had recently took over. WOW to say the least. Not one did we use changes approaches from the book, but the direction and insight was provided by Peggy. What fun! They team got a lot out of it and it really allowed many to shine and try different approaches.
Now adding to my advice to my prior advice to buy this book...buy two, and get it signed by Peggy Holman when she comes to delivery your workshop, session, team building...etc.. It doesn't matter, just get her there! And have fun...
Prior review----------------------------------------------------------------
Advice...get this book if you ever think you will need to deal with serious change. Complex or simple in nature. Business or social. Large or small groups.
The books includes great case studies, and examples. It's written in a way that allows you to even customize where needed (if needed).
A must have reference for those wanting to deal with change and come out on the other end better.
- Reviewed in the United States on March 5, 2011This book is a must-have guide of over 60 techniques for anyone implementing systemic change. The first part of the book gives a detailed overview of how to select methods, mix and match methods, and create sustainable results. The next part is a detailed section describing each of the methods, broken down into the following categories: adaptable methods, planning methods, structuring methods, improving methods, and supportive methods. There is also a section that gives quick one-page summaries of each method, including the following key information: purpose, outcomes, when and when not to use, number and type of participants, typical duration, and a brief example.
- Reviewed in the United States on January 24, 2024Includes 60 strategies for conflict resolutions, some are useful while others seem naive. Definitely recommend for people in the field
- Reviewed in the United States on November 10, 2020Very nice collection of articles. This can serve as a wonderful reference book.
- Reviewed in the United States on December 13, 2018Provides an overview of the gambit of change methods; the coverage wide but a bit shallow.
- Reviewed in the United States on November 23, 2013It will be a long time before I run out of either tools that I've used -- and this book gives me additional validation to my use of same -- and also twists on new processes. A wonderful tool and I recommend it highly to both new and experienced OE/OD practitioners
- Reviewed in the United States on November 17, 2020Great strategic leadership for change tool
- Reviewed in the United States on August 8, 2019Great book to have on hand for numerous resource projects.
Top reviews from other countries
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Almudena GoulardReviewed in Spain on August 17, 20194.0 out of 5 stars Muy práctico, con muchas ideas de dinámicas
Me encanta el libro, muy práctico
Hilary FrazerReviewed in the United Kingdom on July 23, 20175.0 out of 5 stars Five Stars
A really comprehensive and valuable resource for Organisation Development and Change professionals
Chris Harper CalgaryReviewed in Canada on May 31, 20155.0 out of 5 stars Encyclopedia of Change - not a handbook. Great information.
Good book with lots of good reference material. I wouldn't call this a handbook unless you have very big hands. There is a lot of content in here. But valuable none-the-less.
Peter C. LabrieReviewed in Canada on September 25, 20153.0 out of 5 stars Good Bang for Your Buck
There are lots of materials and techniques. You get enough information to understand the range of organizational development methods. But if you want to dig deeper, you have to look at the reference materials. This is a good reference book, but it is not quite detailed enough to be an all-purpose guide. It is not a book you read cover-to-cover.
Shinzer O DwyerReviewed in the United Kingdom on February 27, 20194.0 out of 5 stars Perfect book for Organisational Development
This book was recommended as part of organisation development course. Excellent resource, maybe not for a casual reader but perfectly matched my needs

