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From Conflict to Creative Collaboration: A User's Guide to Dynamic Facilitation Paperback – March 25, 2014

by Rosa Zubizarreta (Author), Peggy Holman (Foreword)
4.8 4.8 out of 5 stars 20 ratings
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A detailed user's guide for organizational consultants, facilitators, and mediators.As group facilitators, we can use methods like Open Space Technology, Future Search, and World Café to reliably evoke “group magic” when working with larger groups. Yet how can we tap into the generative power of self-organization when working with smaller groups – especially ones facing complex and conflict-laden issues? In From Conflict to Creative Collaboration: A User's Guide to Dynamic Facilitation, collaboration consultant Rosa Zubizarreta introduces a highly effective and agile way to welcome task groups into a co-creative “flow zone” – where participants create practical and innovative solutions while building trust, empathy, and authentic community.Zubizarreta describes a ground-breaking facilitation approach for transforming unproductive group friction into world-class teamwork and innovation, which will allow them to be more effective at drawing out group creativity.
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  1. Print length
    120 pages
  2. Language
    English
  3. Publisher
    Two Harbors Pr
  4. Publication date
    March 25, 2014
  5. Dimensions
    6 x 0.5 x 9 inches
  6. ISBN-10
    1626526117
  7. ISBN-13
    978-1626526112
  8. See all details
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Editorial Reviews

Review

''In the hands of a skilled facilitator, Dynamic Facilitation is the most potent process I know for transmuting intractable conflicts into breakthrough insights, solutions and possibilities. Among DF facilitators, I consider Rosa Zubizarreta an experienced and grounded practitioner and a uniquely thoughtful trainer, theoretician and innovator. It is my privilege to give her work my highest recommendation.''--Tom Atlee, Research Director of the Co-Intelligence Institute

''As our world becomes more complex and challenging, there is a crucial need for creative collaboration. Dynamic Facilitation is a breakthrough innovation for guiding groups through the hard work of solving shared problems and creating new possibilities. In this book, Rosa Zubizarreta provides a detailed, practical, and effective guide for facilitating a group's progress toward significant breakthrough thinking, planning, and action.''--Saul Eisen, Ph.D., Founder (Emeritus) of the Organization Development program at Sonoma State University

''Rosa is a gifted facilitator: she listens with exquisite sensitivity, creates a safe space for open expression of different points of view, and is adept at gently navigating conflict in a group so that all parties feel valued and respected for their contributions. She does all this with warmth and a genuinely engaging sense of humor. I highly recommend her work, as well as this book she has written to share her knowledge with others.''--Anne Grosser, Imago Therapist and Co-founder of the Center for Compassionate Relationships --Reviews

About the Author

Rosa Zubizarreta helps leaders and groups transform the friction of conflicting perspectives into the energy of co-creativity and innovation. She offers advanced workshops for professionals who facilitate difficult meetings, and want to control less while accomplishing far more with greater ease and joy. Her academic and professional background is in organization development, multicultural education, and clinical social work.

Product details

  • Publisher ‏ : ‎ Two Harbors Pr; 1st edition (March 25, 2014)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 120 pages
  • ISBN-10 ‏ : ‎ 1626526117
  • ISBN-13 ‏ : ‎ 978-1626526112
  • Item Weight ‏ : ‎ 8 ounces
  • Dimensions ‏ : ‎ 6 x 0.5 x 9 inches
  • Customer Reviews:
    4.8 4.8 out of 5 stars 20 ratings

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Rosa Zubizarreta

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4.8 out of 5 stars
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Customers find the book valuable for providing basic principles and practical applications of dynamic facilitation. They describe it as a concise training manual that provides a clear explanation of the process. The writing quality is well-thought-out and clear.

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5 customers mention "Value for money"5 positive0 negative

Customers find the book valuable for its clear explanation of Dynamic Facilitation principles and how to apply them in practice. They describe it as a concise training manual with a clear description of the process. The book is considered helpful, simple, and impactful.

"This is a very clearly written and impactful book...." Read more

"...training, I found this book to be particularly valuable in showing the basic principles of Dynamic Facilitation and how to apply those principles in..." Read more

"Rosa writes so clearly, with such simplicity and economy, that I read this through in a couple of hours, getting the whole of it in one piece, so I..." Read more

"...Dynamic Facilitation, the valuable principles and the clear description of the process makes it relevant for anyone interested in resolving conflict..." Read more

3 customers mention "Writing quality"3 positive0 negative

Customers find the writing clear and well-thought-out. They describe it as an impressive training manual.

"This is a very clearly written and impactful book...." Read more

"...An impressive, succinct training manual." Read more

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Top reviews from the United States

  • Linda H
    5.0 out of 5 stars Practical skills for reweaving the fabric of community and giving We the People a voice in governance
    Reviewed in the United States on December 24, 2017
    Verified Purchase
    This is a very clearly written and impactful book. Finding it has been like finding a patch of blue sky in a view too long full of endless dark clouds.

    I am a long time student of Inner Relationship Focusing and Non-violent Communication so I am well aware of the power of skilled listening to ignite people's ability to connect with each other and work creatively together. I also live in a small, rural community that is struggling to find a vision of what it wants for its future and the road to get there. I and many others in my town have been looking for a long time to find an effective way to unify our community and mine the depths of creative intelligence embodied in all the various political factions. In my heart I have felt like we were looking for a way to refresh Democracy and re-enliven peoples' sense of community and inter relatedness.

    I had never heard of Dynamic Facilitation before, although it apparently has a good track record. Reading this book opened my eyes to brand new and realistic possibilities for structuring community meetings that could knit together (in a natural, authentic, and unforced way) people holding diverse ideologies and involve them in enthusiastically co-creating solutions to thorny, complex, and often divisive problems.

    This is a book that inspires action! Ever since finishing it and checking out related videos and websites, I have been speaking to governmental officials and community leaders here and we are now well on our way to organizing our first local Dynamic Facilitation training.
    3 people found this helpful
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  • Ray M. Nicola
    5.0 out of 5 stars Great Guidance on Using Dynamic Facilitation
    Reviewed in the United States on January 15, 2023
    Verified Purchase
    As someone with prior facilitation experience and training, I found this book to be particularly valuable in showing the basic principles of Dynamic Facilitation and how to apply those principles in practice. An impressive, succinct training manual.
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  • RetiredProf
    5.0 out of 5 stars Clear, simple, encouraging
    Reviewed in the United States on May 16, 2014
    Verified Purchase
    Rosa writes so clearly, with such simplicity and economy, that I read this through in a couple of hours, getting the whole of it in one piece, so I feel it in my body more. I appreciate the encouragement it gives to try this out ourselves, and hope this choice creating way becomes widely known. Anyone who works with groups can benefit. And any person practicing Focusing can benefit. I even intend to try it again with my inner feelings when I notice a whole host of differing currents in me. We can treat inner places like group members and listen deeply to each, drawing out everything they want to show us, and the solutions they want for us... and something like this group creativity can happen right inside our own selves.
    One person found this helpful
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  • Alma Flor Ada
    5.0 out of 5 stars Powerful process that all can use
    Reviewed in the United States on March 23, 2014
    Verified Purchase
    While the book is presented as a guide to conduct Dynamic Facilitation, the valuable principles and the clear description of the process makes it relevant for anyone interested in resolving conflict through dialogue, in generating new solutions drawing from a group's experiences, or learning to develop new ideas by purposeful listening.
    One person found this helpful
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  • James Anest
    5.0 out of 5 stars Well done and helpful
    Reviewed in the United States on September 23, 2016
    Verified Purchase
    Well thought out and clearly written.
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  • Tom Atlee
    5.0 out of 5 stars Really impressive - an unconventional topic, described clearly, remarkably
    Reviewed in the United States on March 31, 2014
    Dynamic Facilitation generates a remarkably effective creative group process whose nonlinearity makes it seem very peculiar indeed.

    This unusual facilitation approach - often dubbed "DF" - is built around a few deceptively simple practices like fully hearing each person, reframing conflicts as concerns, being truly open to every perspective and to the range of human emotions, and always inviting the best solutions from each and every person. I say "deceptively simple" because - like the deceptive simplicity of "following your breath" while meditating - the power of these practices comes from their persistent and courageous application. So it's good to have a skilled Dynamic Facilitator around.

    When these practices ARE applied persistently and courageously - and with empathy and faith - they produce the miracles for which Dynamic Facilitation is becoming increasingly valued. These practices transform difficult and conflicted people into creative collaborators, and thorny resistant problems and disputes into breakthrough insights and effective new directions.

    The seeming magic of Dynamic Facilitation is, like all magic, impressive because it does things we don't believe are possible with actions that could not possibly produce those results. The nonlinear power of DF defies logical understanding - at least if you haven't read Rosa Zubizarreta's excellent book on the subject, From Conflict to Creative Collaboration.

    Zubizarreta makes it clear what's going on and why, and how to perform these miracles ourselves. She also makes it clear that, while all the magician's secrets are here and some people - the "naturals", we might say - can perform them right out of the book, for most people it takes practice. Practice... and authentic respect for people - genuine curiosity about what people think and feel and a faith in their ability to find their way together in groups when they're given the right support. These are the qualities of the master Dynamic Facilitator in whose hands this discipline is a very great gift indeed - exactly the kind of support needed by groups struggling with life and each other.

    I've known about DF for fifteen years and I've never seen it described as clearly and compellingly as in this book. DF is filled with nuances and extraordinary phenomena and assumptions, all of which become vividly obvious to us in the gentle flow of Zubizarreta's prose. The subject unfolds in foreshadowed layers: She gives us a good glimpse of a vista and then takes us down for a more detailed examination of the landscape which, in turn, has its own smaller vistas and finer-grained details. Layer upon layer she guides and invites us. At each step of the way, she grounds us both in the simple overriding mechanics of the process and the underlying spirit of the whole thing. We learn about chart pads for people's Problem Statements, Solutions, Concerns, and Data; reflecting back to each person their meaning and caring; asking for solutions and concerns; and many other techniques. We also learn that what we're doing at every stage is making a space safe enough for the perspectives and problem-solving impulses of diverse individuals to evolve quite naturally into collective big picture insights, innovations and transcendence.

    Zubizarreta wrote this book especially for existing and prospective facilitators and for people seeking help with group work. Since many group workers are familiar with other practices and may get DF confused with them, Zubizarreta offers a section clarifying the important differences. If you aren't familiar with practices like Open Space Technology, Focusing, and brainstorming, you can either skip that section or look up these methods online to familiarize yourself. In any case, that one specialized section is quite unnecessary for the lay public and, happily, the rest of the book is nearly jargon-free. Zubizarreta says it like it is in ways that will allow most readers to gain a wholesome, satisfying understanding of this remarkable topic.

    From the history of Dynamic Facilitation to its technical details, from its unfolding stages to its proper application, this book covers the ground and covers it well. It ranks among the best books I've seen on group process and human - in this case collective - potential. It becomes obvious that widespread use of this book could make a big difference in the nonlinear and often troubling trajectory of our civilization. In the simplest terms, it could help us co-create our future with greater wisdom and effectiveness together than most of us have thought possible.

    This curious magic is now at our fingertips.
    5 people found this helpful
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