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13 fatal errors managers make and how you can avoid them Mass Market Paperback – February 1, 1987
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“Before we can start managing ourselves and others we must stop doing what doesn’t work and Steve Brown shows us how.”—Spencer Johnson, M.D., coauthor of The New One Minute Manager
“Steve Brown is ‘right on’ with 13 Fatal Errors Managers Make. Simple and easy to read, but effective and practical in application.”—Zig Ziglar, author of Zig Ziglar’s Secrets of Closing the Sale
“In the flood of ‘success’ books, this is a stand-out in style, practical horse-sense, and applications....Brown gives us a needed dose of preventative management medicine!”—Denis Waitley, author of The Psychology of Winning
“This book....ought to be in the top drawer of every manager’s desk.”—*Robert Marville, former chairman and president of the Rockefeller Center Management Company
About the Author
W. Steven Brown is the Founder and Chairman of The Fortune Group International. Founded in 1970, The Fortune Group has provided many of the world’s most outstanding and successful organizations with training. Brown has personally designed and created numerous multimedia training systems in leadership, sales, change management and personnel effectiveness. Active for many years in the National Speakers Association, Brown received its highest form of recognition for presenters, the coveted CPAE award.
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11. We Condone Incompetent Behavior