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Customer Discussions > Blu-ray forum

How many have bought Blu-rays with expired digital copies?


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Showing 1-25 of 43 posts in this discussion
Initial post: Jan 25, 2011 5:55:41 AM PST
Bought a Blu-ray at Wal-mart that had a label that said "Includes a digital copy." and in smaller print, "See inside for details and expiration."

When I opened it, I found out that the digital copy had expired. When I went to return it, I was told that they would not give me a refund since it was opened and I could only exchange for the same Blu-Ray. Since the whole batch was probably all with expired digital copies that was not a help.

I can't be the only one who has been frustrated by this. Has anybody heard of somebody putting together a class action suit against either Wal-Mart or better yet, the studios for doing this sort of thing? If not, someone should.

Posted on Jan 25, 2011 6:01:11 AM PST
I have a feeling the whole "digital copy" thing is a fad that will soon die anyway. The only way I see it lasting is if the same disc can be used more than once and there is no expiration date.

In reply to an earlier post on Jan 25, 2011 6:07:21 AM PST
You might be right. The only reason I wanted a digital copy was for my i-Pod; and I would only want to watch a movie on such a tiny screen if I was traveling.

Posted on Jan 25, 2011 6:16:48 AM PST
J. Rivera says:
you still tried to install it right? some blurays with "expired" digital copies still work because on those the FINER print says "may be subject to expiration" which means they may or may not be available after the given date. I've tried an "expired" digital copy for download from The Dark Knight maybe 3-4 months after it "expired" and it still worked. Just an idea. As for a class-action suit against a conglomerate like Wal-Mart, it won't be successful for something as trivial as a "free digital copy" in merchandise that all other stores sell as well. Does it suck? Yes. But as I always like to tell myself at times like these, "If the world didn't suck, we'd all fall off."

In reply to an earlier post on Jan 25, 2011 6:21:58 AM PST
Yes, I did try to install it anyway. And yes, I also had good luck with installing The Dark Knight digital copy. I think the real villans in this situation are the studios who should have a label with a "readable" font size saying what the expiration date is.

In reply to an earlier post on Jan 25, 2011 9:49:28 AM PST
Did you actually attempt to download the digital copy? I read somewhere (not sure if it was a reputable source or not, it was a while ago) that the studio keeps extending expiration dates on digital copies. I have never used a digital copy so I do not know firsthand.

Try to download it anyways, and see if it works. Don't always go by what you read - except from me of course, I tell it like it is! ;)

In reply to an earlier post on Jan 25, 2011 10:38:21 AM PST
Yeah, I did give it a try, and it was a no-go. I also re-typed the redemption code VERY carefully to make sure I didn't enter it wrong.

Posted on Jan 25, 2011 10:58:21 AM PST
I would exchange it. Open it there. Exchange it again. Show them the expiration date. Return it again. Ad infinitum... until they get the point.

In reply to an earlier post on Jan 25, 2011 11:34:43 AM PST
I like the way you think. Good idea. Guerilla Consumer Activism!

Posted on Jan 25, 2011 1:15:56 PM PST
slimdude says:
I've bought many Blu-ray movies that included digital copies, but I have no use for them. They can stay inside the case, and dry rot for all I care.

In reply to an earlier post on Jan 25, 2011 1:33:50 PM PST
I hope dry rot isn't contagious!

Posted on Jan 25, 2011 2:38:39 PM PST
GarionOrb says:
I also have no use for digital copies. Nor do I see a reason for a movie to have both a Blu-ray and DVD version. If I wanted the DVD, I'd have saved some money and gotten the DVD version. I buy Blu-ray because I want Blu-ray. And they also charge much more for those, making it that much worse. If I have the option to buy a movie without those, that's the one I get.

Posted on Jan 25, 2011 3:57:46 PM PST
Last edited by the author on Jan 26, 2011 11:26:43 AM PST
Judge Dredd says:
I do not like paying extra for a 3 disc combo pack when the digital copies are such a small file size that they could have put them on the dvd disk with no expiration and no increased cost instead of including the trailers for other movies. Paying for a 2 disc, BD+DVD+DC, is cheaper for the customer and avoids throwing the DC disc in the garbage.

Posted on Jan 25, 2011 4:38:43 PM PST
Mad4Movies says:
Yes I have bought a Blu Ray and had the Digital Copy be expired before. I have also had an expired Digital Copy work but only once. I usually always use the digital copies to just have them. You never know when you may want to watch it...

Posted on Jan 25, 2011 8:19:23 PM PST
Last edited by the author on Jan 25, 2011 8:20:15 PM PST
R. Zysk says:
You can search the movie studio's web site for their customer service and send them an e-mail stating that you bought a movie with an expired or missing digital copy download code and they will send you a new code. I've sent e-mails to different movie studios (e.g. Lord of the Rings and Forgetting Sarah Marshall) and they sent me new digital copy download codes.

In reply to an earlier post on Jan 25, 2011 9:24:50 PM PST
NewNoctum says:
same here. never gotten an expired code that the studios wouldnt send me a replacement code for.

Posted on Jan 25, 2011 10:33:19 PM PST
Sam says:
The studios only include the Digital Copy as a promotion to help sell the Blu-Ray Discs when they are first released. After a short period, generally 3 to 4 months if not longer, the code inside the disc expires and the digital copy therefore becomes useless. Of course the price also generally goes down after about that amount of time, so you are essentially paying for the digital copy by buying a brand new Blu-Ray. It sucks, but thats why your digital copy will not work now, or ever, no matter how many times you exchange it for another one.

In reply to an earlier post on Jan 25, 2011 11:37:22 PM PST
Davis says:
I don't think it is personally. i am starting to wonder why i am even buying DVD or Blue Ray any more. I won't but a Blue Ray today if it doesn't have digital copy. It's nice to be able to just play a movie with out getting up and searching for the disk or finding the disk missing because the kids have it upstairs or didn't put it back. you just play it on the TV.

In reply to an earlier post on Jan 26, 2011 1:47:42 AM PST
Thanks, I'll give it a try.

Posted on Jan 26, 2011 4:04:27 AM PST
C. Powell says:
Dude, try it anyway..I had quite a few that were over six months (wanted, dark knight, icredible hulk, hellboy 2) and still worked =)

I think its all about of bs about them expiring so quickly...the funny thing about the statement is offer MAY NOT BE VALID AFTER DD/MM/YYYY, so try it anyway

Posted on Jan 26, 2011 4:35:44 AM PST
Don E. Roode says:
I downloaded Juno like a year after it expired. All those codes really are to unlock free redeem from either iTunes or Zune depending on which media format you choose.

In reply to an earlier post on Jan 26, 2011 4:40:59 AM PST
C. Powell -
As I mentioned before, I did try to download it, but it didn't work. I had success with The Dark Knight too. Maybe it's STUDIO specific. My next thing to do is contact the Studio via e-mail and see if they will send me a new code.

Posted on Jan 26, 2011 5:45:45 PM PST
I can't stand digital discs. I don't need them, I don't want to watch a movie on a laptop. if I can't watch it on a widescreen tv with blu rays quality (any movie on blu ray) then I don't want to see it. having them in my blu ray case raises the price , I want them GONE. put them with dvds that's where they belong. and even worse phone companies now say 'watch movies on your phone" nope, a video game sure. who cares? but films? nope. digital copies on little laptops , nope. except maybe on a plane.

Posted on Jan 26, 2011 6:08:34 PM PST
Last edited by the author on Jan 26, 2011 6:12:14 PM PST
In my opinion, sell digital copies separately. Have a section in the store and put them in the cheap paper sleeves with a generic label. Since they're licensed for single install and if they don't work in a DVD player, it won't compete with regular DVD sales. It's an entirely different market that cares about these.

Edit: I think less people will seek out illegal downloading sites if they could easily go to a store and pick up a DVD-quality movie for $2-4; it's a single install, and if the copyright protection works, the studios won't have to worry about illegal distribution. It presents a legal alternative in the network media market. And people who buy blu-rays won't get redundant discs.

In the other thread, people are complimenting the studios for "saving the environment" by using flimsy cases. Well, all the extra discs they include easily offsets that.

In reply to an earlier post on Jan 26, 2011 8:05:21 PM PST
P. R. Blay says:
Best Buy and FYE both have sections with just Digital Copies in cardboard sleaves.
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Discussion in:  Blu-ray forum
Participants:  25
Total posts:  43
Initial post:  Jan 25, 2011
Latest post:  Dec 22, 2015

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