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Customer Discussions > Kindle Help Forum

Kindle Fire OTA 6.2.2 happening

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Showing 1-25 of 39 posts in this discussion
Initial post: Jan 17, 2012, 2:05:45 PM PST
My Kindle Fire was just updated over the air (OTA) from 6.2.1 to 6.2.2. 17:00 (5pm) 17 January, 2012.

Every legit sofware vendor I've dealt with includes an easily found change log. Where can I find this for the latest update Amazon?

Posted on Jan 17, 2012, 2:18:58 PM PST
Last edited by the author on Jan 17, 2012, 2:20:13 PM PST
x says:
James M. Johnson

That's great that there is a Kindle Fire update to 6.2.2, now if I could only find it.

In reply to an earlier post on Jan 17, 2012, 2:22:11 PM PST
ShirleyKat says:
Well, now you're getting a new experience -- a company that doesn't provide detailed change logs to end users.

Posted on Jan 17, 2012, 3:30:11 PM PST
R. Duncan says:
after my kindle fire updated itself to 6.2 i can no longer watch videoes. i keep getting a your Java script is not turned on and your flash player is out of date message. is anyone select getting this error code and is there anyway ti fix it?

In reply to an earlier post on Jan 17, 2012, 3:30:22 PM PST
ESR3 says:
There you go, Rubber.

Posted on Jan 17, 2012, 5:12:17 PM PST
Andrew Makk says:
Yea flash is no longer functioning. Fail.

In reply to an earlier post on Jan 17, 2012, 5:54:15 PM PST
affinity says:
I noticed after the update my flash was off in the Silk Browser. Make sure you go into the Settings of the browser and turn flash "on" or "enable on demand" (which is the best) and make sure Java is enabled. I also use the Maxthon browser and flash is working in both of them now.

In reply to an earlier post on Jan 17, 2012, 6:05:00 PM PST
Andrew Makk says:
You win 10000 internets good sir!

Posted on Jan 17, 2012, 6:10:33 PM PST
Big Boss says:
All 6.2.2 does is nuke root access. Unless you're running CM7, your root access will be removed, and the exploit will be blocked.

Posted on Jan 17, 2012, 6:23:49 PM PST
Amazon is going to lose a lot of customers if they keep on trying to block customization and root. I bought 3 Kindle Fire's for my household, but if they continue this I will not buy the next version and move to a company that supports android, google and root and what it all stands for. Amazon seem to be trying to pretend this is not an Android device and trying to fool customers into thinking it is the Amazon market and amazon OS. This is really irritating as with the root and all the customized things you can do, the amazon fire actually can compete with the other tablets, without it, they block it from doing so much that it should be able to do out of the box.

Posted on Jan 17, 2012, 6:32:57 PM PST
Last edited by the author on Jan 17, 2012, 10:07:39 PM PST
R. Duncan says:
i called amazon custotmer service and they said to go to any website, scroll to the bottom of the page and click on the middle Icon that looks like a paper with 3 lines on it on the bottom toolbar
next click on settings,scroll down to behavior. make sure flash is on(check always on) and that javascript is enabled.
this should solve the problem. the amazon tech said 6.2 was a new update and sometimes it causes the flash to shut off during the update. he gave me the above solution and i am back to watching videos. \(*~*)/

In reply to an earlier post on Jan 17, 2012, 7:11:26 PM PST
Last edited by the author on Jan 17, 2012, 7:12:09 PM PST
Ztu says:
I have to wonder how much Amazon really cares about keeping people who install regular Android interfaces or the google marketplace, etc on the Fire since they probably aren't making much, if anything, on the hardware sales. They may prefer to lose those buyers since they are probably less likely to buy from the Amazon Marketplace, etc which may be where they plan to make their money from the Fire.

In reply to an earlier post on Jan 17, 2012, 7:17:05 PM PST
Last edited by the author on Jan 17, 2012, 7:18:44 PM PST
What are you talking about? The Amazon Market still sells all the apps from their respective companies. Most people that root still buy apps, the only thing root does is allows you to use more apps and more features. You can sideload free apps on a standard kindle fire and not buy anything same as rooted. The only way Amazon makes money is through Amazon prime($79 a year service). If you do not subscribe to that, then they don't make any money on you regardless if you are rooted or not. Their Amazon market that sells apps still has to give the money to the company that makes the apps, it does not all go to amazon. Most apps are $1 or so, how much does amazon get out of that 10 cents? Also Amazon gives away free apps each day, and if you look the best sellers are the free ones always. Prime is the only way they make money and rooted users still want to use that service so what you are saying is wrong IMO.

In reply to an earlier post on Jan 17, 2012, 7:27:09 PM PST
Last edited by the author on Jan 17, 2012, 7:43:45 PM PST
Ztu says:
1. Most people I have seen who talk about rooting, seem to do it in large part to get the Google Marketplace which is a competitor to where Amazon is trying to sell apps leading to less Amazon sales.

2. Others who root seem to do it to put a different interface on the device. I am sure Amazon designed the Fire interface to maximize the use of Amazon products and sales so replacing that interface would obviously lead to less Amazon sales of apps, music and videos.

3. Even if you are correct about your claim that Prime is the only way they make money (and I really doubt that completely since I just read today that the average tablet user spends $34 on apps)...doesn't rooting break Prime Video use which is probably the largest benefit of Prime for a Fire user?

There is a reason Amazon keeps breaking roots. It is because they don't want them done and the most logical reason would be because they believe it costs them revenue. Quite simple really.

In reply to an earlier post on Jan 17, 2012, 8:04:22 PM PST
Most of the buyers are not rooting their Fires. Have you read the forums? Many have problems just turning them on or downloading a book!

In reply to an earlier post on Jan 17, 2012, 8:36:27 PM PST
Last edited by the author on Jan 17, 2012, 8:36:53 PM PST
ESR3 says:
The breaking of root is pretty much an unintended side-affect of the method Amazon uses to update the system files. If they were really bothered by it they would have shipped the device with a locked bootloader. The rest of your points are pretty valid though, Stujoe.

Posted on Jan 18, 2012, 4:04:57 AM PST
Ztu says:
It might be unintended but do we really know it is unintended? I do not know the ins and outs (but I bet Amazon does ;) ). Couldn't they update the device in a way to preserve root access if they wanted to? But it is a good point that they did not lock the bootloader. I wonder if they will eventually, though, if that can be done through an update without adversely affecting the way they do updates, etc on the device in the future.

In reply to an earlier post on Jan 18, 2012, 9:11:58 AM PST
ESR3 says:
I think it's a pretty safe assumption that it isn't intentional. I can't find anywhere on their website's warranty terms that expressly forbids tampering with the software. And have you looked at the Legal Notice in the device's settings option? That is one whopper of an unsearchable field of text. Most of it appears to be legalese pertaining to the use of open source code. But whatever. I am pretty sure they update it the way they do because it's the simplest method. They reformat and rewrite the system partition, if i am not mistaken, and that would completely erase any of the modified settings that allow root access. Now, the fact that they patched an earlier rooting method does imply something but it might be as simple as wanting to close a security hole. I do believe I even recall from before the device was released that they unofficially stated that they weren't not "against" rooting the device. All of this is neither here nor there, though. What really steams my goat is that they don't seem to feel any need to be very clear about what they are doing, what they've changed in an update and other things. So many decisions made about the design of the software just seem so shoddy I just really wonder what the development team is like. I mean, like, who ARE they? It just kind of creeps me out. All this nonsense about unannounced silent updates and customer forums where everybody just sort of blindly gropes towards figuring out what is going on... I've seen this trend increase over the years and I just think it's a lousy way to do things. Just my opinion, obviously. And, sadly, I digress. ;-)

In reply to an earlier post on Jan 18, 2012, 9:54:29 AM PST
Nancy Kaye says:
Is "enable Flash" only on the 6.2.2 version? I still have 6.2.1 and there is no option for turning flash on or off that I can see. Only "enable plug-ins" which I'm assuming Flash is.

In reply to an earlier post on Jan 18, 2012, 11:27:29 AM PST
ESR3 says:
Yes. That seems to be the case, Nancy.

In reply to an earlier post on Jan 18, 2012, 11:49:41 AM PST
affinity says:
Looks like in the new version (6.2.2) they changed the name from enable plug-ins (version 6.2.1) to enable flash (probably because flash is the only plugin). Unfortunately in the update it turned flash off and people think flash has gone bye-bye. Makes me wonder if Amazon pulled the update to fix this and has not reported the update on their update site. I can just imagine millions of non-tech people calling Amazon customer service about their flash inop after update. Most people don't go to forums for information. Would be nice if Amazon would send out an email or notice to KF owners about the problem. When you do get the update make sure to go into the browser settings and either enable flash "always on" or "on demand". Unless Amazon update the update.

In reply to an earlier post on Jan 18, 2012, 12:52:23 PM PST
ESR3 says:
Hmm. I hadn't considered that. But I think this is just their standard operating procedure. The only reason they announced the previous 6.2.1 update was because of all the flack they were getting in the press right before the Christmas gift-shopping season. They did no such pre-announcement before the 6.2 update.

Posted on Jan 18, 2012, 1:09:01 PM PST
Nancy Kaye says:
I still haven't gotten the 6.2.2 say it's automatic?

Posted on Jan 18, 2012, 1:10:27 PM PST
I asked Amazon Customer Service about the update and here is what they said-

Q. what is in 6.2.2 update?

A. I'm sorry for any inconvenience caused. I would like to inform you that this is the latest software version which has been updated to few customers and not to all customers. We've not yet updated our website with more information about 6.2.2 software version. This update is expected to have performance enhancements for Silk and Flash will be disabled by default. However, when we receive the features of this 6.2.2 we'll update it on our website. I'm sorry, I could not provide you more information.

In reply to an earlier post on Jan 18, 2012, 1:16:53 PM PST
Nancy Kaye says:
Well, isn't that hunky dory! They don't even know what the features ARE but they are sending it out already and keeping people clueless about why their Fire's aren't working right? They deserve to get a million calls to Customer Service!
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This discussion

Discussion in:  Kindle Help Forum
Participants:  14
Total posts:  39
Initial post:  Jan 17, 2012
Latest post:  Jan 20, 2012

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