I had followed every requirement needed to set up my gmail account. The problem is that I can't access the outgoing server settings in the kindle to see if there is something wrong that I should change.
This is what I've done step-by-step so far:
Since i cannot set up the account when typing on gmail option for e-mail since it always says "user name or password incorrect," I decided to do it manually. I tapped on "other" then entered manually-
it sends me to incoming server settings and it shows:
1. user name: email@example.com
IMAP server: imap.gmail.com
security type: SSL(always)
Authentication type: PLAIN
IMAP path prefix: (automatic using NAMESPACE if available)
When I tap on "next" it says "setup could not finish-User name or password incorrect"
I cannot access the outgoing server settings and it seems according to google (gmail) and all information available, I have the right incoming settings. What can I do? I can access my gmail account everywhere else including my laptop and phone but NOT kindle. Do I have a defected product?