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Customer Discussions > Kindle forum

Deleted book from kindle library


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Showing 1-3 of 3 posts in this discussion
Initial post: Dec 23, 2012 11:18:13 PM PST
Tori says:
I deleted a book from my kindle library as I accidentally purchased a book I didn't want. Is there a way of getting the book back in order to get a refund?

In reply to an earlier post on Dec 24, 2012 12:27:24 AM PST
Tori - You'd have to contact customer support and see if they can help you.

TO CONTACT KINDLE CUSTOMER SERVICE:
Click on this link and fill in the information. https://www.amazon.com/gp/help/contact-us/kindle-help.html
You may have to sign in. I would use the PHONE or CHAT options.
Do NOT use e-Mail.
CALL ME under the PHONE tab is great if available.
They will call you within minutes.

Posted on Dec 24, 2012 12:43:40 AM PST
But in future, if it's within 7 days of the purchase, by going to your "Manage Your Kindle" page within your account on Amazon, you can use the actions menu to the right of each book and choose "return for refund" (unless it was a freebie, in which case you just delete it, of course).
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Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Dec 23, 2012
Latest post:  Dec 24, 2012

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