First, let me acknowledge that I have a slight hoarding problem with e-books; I have over 9,000 in my Amazon Kindle Library. I have three Kindles on my account, a Kindle 2 and two Kindle Keyboards. The highest number of books physically on one of the Kindles rarely exceeds 100. I recently contacted Kindle CS because all of my Kindles would restart after accessing Whispernet. Sometimes it would take minutes after I turned it on, other times it would be almost immediately. My kindles also retart whenever I add content. I was assured by Chris, the CSR I spoke with that there was no limit on the number of books I could have in my Kindle Library but he was puzzled by the problem. He said he would report the issue to the engineers because with multiple Kindles with the same problem it wasn't an issue with a faulty Kindle. He promised that I would hear back in a few days. A couple of weeks have passed and I heard nothing, just accepting that whenever I turned on Whispernet I should just wait for the restart to happen before I did anything. Today I received the following e-mail from Kindle CS:
I wanted to send you a quick e-mail to let you know that we're still researching the issue with your device restarting. Because of the amount of content you have, the device is restarting itself when the wireless is turned on and synchronizing to your account.
We have replicated the issue on site and are still researching to try to find the best resolution. It usually takes 2-3 business days for this sort of research, but in this case it's taking a little longer. I'm very sorry about this delay.
I'll be in touch shortly with an answer for you. Thanks for your patience.
Recent discussions in the Kindle forum
AnnouncementCritical Software Update for Kindle E-Readers
|0||Mar 23, 2016|
AnnouncementWelcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
|0||Mar 20, 2015|
|Unable to Setup Yahoo E-mail on Kindle Fire HD||45||1 minute ago|
|Amazon Echo (Part 2)||570||1 minute ago|
|We're Quirky! There Are Various Critters, Including Tail-less Manx Kittens, Here. We Also Have Hugh Manatee. Bring Your Quilting And Sewing Projects, Your Camera, And Your Instant Pot. So Geese And Tally Ho!||2314||5 minutes ago|
|Amazon Echo (Alexa) bass and treble settings||1||13 minutes ago|
|Page Numbers of Actual Book||15||18 minutes ago|
|87th RAOK Let the winter fun begin!||9529||20 minutes ago|
|How do you edit an email contact on the Kindle Fire?||13||29 minutes ago|
|SwagBucks Thread 2016||2268||30 minutes ago|
|KINDLE KITCHEN #6: A place for sharing, caring, chat and FUN!||7788||31 minutes ago|
|Dragi's Croatian Crab Shack and Wine Bar - The Answers Are Blowing In The Wind||5544||35 minutes ago|