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Customer Discussions > Kindle forum

Update Your Kindle is inactive!

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Initial post: Dec 18, 2012, 2:15:08 AM PST
How do I activate the menu Update Your Kindle. I need to update my Kindle Keyboard from Version 3.1 to 3.4. Anyone with an idea for me please help.

Posted on Dec 18, 2012, 2:28:16 AM PST
CBRetriever says:
it won't be active until you download and transfer the update file to your kindle - instructions here:

Posted on Dec 18, 2012, 2:35:22 AM PST
Download to where and transfer to where CBRetriever?

In reply to an earlier post on Dec 18, 2012, 2:39:14 AM PST
CBRetriever says:
from the link I gave you and you really need to go there and read it because you have to get the correct update for your serial number or it won't work.

Download your software:
Click on the corresponding link below to download the software update file for your Kindle Keyboard model directly to your computer:

Transfer software to your Kindle Keyboard: Turn your Kindle Keyboard on and connect it to your computer with the USB cable. Drag and drop the new update file from your computer onto the Kindle drive. Don't drop the file into one of the folders within the Kindle drive.

Monitor file transfer and disconnect: Check your file transfer progress to ensure that the file transfer to your Kindle Keyboard is complete before you disconnect. After the file has transferred successfully, eject the Kindle Keyboard to safely disconnect it from your computer. Disconnect the USB cable from both your Kindle Keyboard and your computer.

Start the software update: From the Home screen, press the Menu key, and then select Settings. Press the Menu key again, and then select Update Your Kindle. (This option will be grayed out if the most recent update has already been installed or if the file transfer was not successful.) Select Ok when prompted if you want to perform an update. Your Kindle Keyboard will restart twice during the update. After the first restart, you'll see the message "Your Kindle is Updating." The device will return to the Home screen once the update is finished.

Posted on Dec 18, 2012, 2:40:32 AM PST
CBRetriever says:
Also, you have to do them one at a time:

If you see:

Versions 3.1, 3.2., 3.2.1, install 3.3 and then install 3.4.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  5
Initial post:  Dec 18, 2012
Latest post:  Dec 18, 2012

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