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Customer Discussions > Kindle forum

Where do I find Serial Number if my Kindle sceen is white and totally blank?

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Showing 1-13 of 13 posts in this discussion
Initial post: May 3, 2012 5:28:53 AM PDT
I have a kindle keyboard I think. It's not the Fire.
I had a blank screen so was advised to deregister then re register but cannot find serial number to do so. I am supposed to go to settings but I cant if I can't get the screen on.

In reply to an earlier post on May 3, 2012 5:29:31 AM PDT
Last edited by the author on May 3, 2012 5:30:56 AM PDT
Go through "manage your kindle" and you should see it in "your devices".

Posted on Jul 1, 2012 7:22:32 PM PDT
Where to I find the serial no. on my Kindlefire?

In reply to an earlier post on Jul 1, 2012 7:42:20 PM PDT
Read the post above yours.

In reply to an earlier post on Jul 1, 2012 7:42:45 PM PDT
A. Dietz says:
Click on the gear icon, click on More, Click on Device. The serial number is half-way down the page.

In reply to an earlier post on Jul 2, 2012 5:37:28 AM PDT
K. Rowley says:
Try resetting the Kindle..

Help > Digital Products > Kindle Support > How do I restart my Kindle?

Posted on Feb 15, 2015 5:59:32 AM PST
I have one of the very first Kindles (not sold any more, I think, but still works perfectly). There's no "manage your kindle". How can I find the serial number on my kindle?

In reply to an earlier post on Feb 15, 2015 6:15:31 AM PST
Rl Dreams says:
Log into your Amazon account on a computer. Go to " manage my content and devices" . Then go to "My devices". There you will find all the Kindles, and any/all other devices ( phones, TVs, tablets, media players ,etc) that you have registered to access your content.
Good luck figuring out which 1 you need to reset, since I doubt you have renamed them so they will just be listed as 1,2,3,4,5 etc. One of the first things we do when we get another device is go in and rename it ( livingroom TV,_____'s phone, ____'s tablet, ______'s Kindle etc) so we can find it later if needed.

Posted on Mar 8, 2015 8:06:04 AM PDT
Anne P. Lamb says:
how do I get the serial number off my kindle fire, I see it in our amazon account but not on the actual kindle. I have to register the kindle with out customs department for travel purposes.

Posted on May 19, 2015 11:26:46 AM PDT
JB270 says:
How to figure out the serial number on my kindle fire. I went to device and it says serial number but it's blank. Customer service wasn't any help at all. I have no paper work only the box. I need to know how to locate my serial number other than doing to the device options.

In reply to an earlier post on May 19, 2015 11:34:10 AM PDT
A. Dietz says:
Is it registered to your account? If so, go to and click on the Your Devices tab, then click on the icon for the Kindle.

In reply to an earlier post on May 19, 2015 11:34:53 AM PDT
Katinka says:
As others in this thread have stated, log into your amazon account and go to your manage my content and and devices page. pick the devices page. It should show you pictures of all the devices on your account. Click on the picture of the one you need the serial number for. All the info about the device, including the serial number will be there. Good luck.

In reply to an earlier post on Mar 21, 2016 2:20:26 PM PDT
thank-you, this helped me!!!
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Discussion in:  Kindle forum
Participants:  12
Total posts:  13
Initial post:  May 3, 2012
Latest post:  Mar 21, 2016

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