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Customer Discussions > Kindle forum

Can't find my apps Kindle 8.9"

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Showing 1-25 of 71 posts in this discussion
In reply to an earlier post on Jun 25, 2017, 7:43:21 AM PDT
teddygrace says:
Did you buy a Fire with Special Offers? If so, you can pay to have them removed.

Posted on Jun 24, 2017, 2:54:12 PM PDT
Lydia says:
when I open the kindle fire apps that they want you to play or download appears. I don't want this, I just want to open to the kindle reader or my screen saver.

In reply to an earlier post on Mar 31, 2017, 7:39:53 AM PDT
Cheryl Jones says:
I have the 2012 8.9 as well at the 2015 fire. When i looked up the app on my computer it only said that it was good for the new fire and no mention of my 2012. Sad to say life moves on and apps have a lifespan. I have an old ipod touch that works but has become useless because it is version 4 and i think apple software is at 10 now. My 2012 tablet still works but apps are starting to stop working and i can't download newer ones.
It is not really sad because it is progress. As someone old enough to have wasted quarters playing pong and pacman- and now seeing what we have now is mind blowing.

In reply to an earlier post on Mar 31, 2017, 6:12:39 AM PDT
J. S. Yes. says:
Hello and thanks for the feedback. It's the older 2012 version (cheap refurbs from Woot). The game still runs on their old machines fine, and even shows on the 8.9HD under "manage content" under parental controls based on my having added it to their profile from the older Kids Kindles... but that's the only place I spot it on the 8.9HD; even exiting parental controls and searching the app store as myself it isn't found on that device. I guess I can check software versions. They LOVE that game so it'll be a bummer if I can't get it based on OS version.

In reply to an earlier post on Mar 31, 2017, 5:07:22 AM PDT
Cheryl Jones says:
Assuming you are in the USA. I found bloxels builder in the app store. Now when you say kindle 8.9 do you mean the one from 2012? Or the hdx from 2014? According to the app page the app was created in 2016.

Bloxels Builder

Posted on Mar 31, 2017, 4:57:30 AM PDT
J. S. Yes. says:
Similar issues - my kids have had Kids Kindle for a couple years. Upgraded to Kindle 8.9... now certain apps (example: Bloxels Builder) don't seem to exist anymore: can't even see it in the app store. I'm sync'd correct datetime, etc.

Posted on Nov 25, 2016, 2:21:16 PM PST
"tried to download lookout (firewall and antivirus) and it said it was incompatible or it was already installed. I couldnt find it neverless Any ideas please"

Posted on May 18, 2016, 11:58:17 AM PDT
EricsMom says:
I want to download some apps on my kindle fire hd. My android phone is all Google, so when I go into the play stoe it's my Gmail acct. & my app list. I don't want all that automatically downloading on my fire. So, how does that work?Thx📒

In reply to an earlier post on Mar 4, 2016, 8:22:58 PM PST
Joann T says:
The factory reset worked.

Posted on Feb 17, 2016, 9:49:50 AM PST
Bob Wang says:
If your Amazon account hasn't changed,

and you've lost your books and apps any way,

I would do a factory reset,

and re-download what you need.

In reply to an earlier post on Feb 17, 2016, 9:47:12 AM PST
Joann T says:
This does not work.

Posted on Feb 17, 2016, 8:43:37 AM PST
Bob Wang says:
2nd generation,

then do a power button reset,

unplug the device,

hold power button down for 40 seconds

In reply to an earlier post on Feb 17, 2016, 8:41:07 AM PST
Joann T says:
It is first generaton.

Posted on Feb 17, 2016, 8:38:51 AM PST
Bob Wang says:
If you have a 2012 Gen2 Kindle Fire HD 8.9",

do a power button reset,

and see if those icons return

Posted on Feb 17, 2016, 8:35:59 AM PST
Bob Wang says:
Do you have a 2014 Gen4 Fire HDX 8.9?

Were you updated to OS 5.1.1 overnight?

Posted on Feb 17, 2016, 8:30:53 AM PST
Joann T says:
I have a Kindle Fire HD 8.9. My carousel disappeared overnight. Apps have disappeared as well. Not appearing - on Device or Cloud - when I go to APPS. In the past I was able to (re)deliver the apps to my devices. I am no longer given that option.
I am given the option to redeliver my books (which have also disappeared) to my devices.

Posted on Jan 19, 2016, 12:43:37 PM PST
I bought an audiobook on my line fire hd, when I went to listen to it it doesn't show up on cloud or device, I went to store looked up title , It said its in it library, so I click on the book and it says error can't find in your library-. I've tried everything, but I can listen to it on my iphone....any suggestions????

Posted on Jan 10, 2016, 8:44:59 PM PST
C. Tompkins says:
You'll have to buy the books on your computer. Apple won't let you buy them on the iPad without taking part of the payment, so you can't get them thru the iPad App.

Posted on Jan 10, 2016, 1:28:26 AM PST
Robin says:
I have just gone from a Samsung tablet to an iPad. I've got my books but not the store so I won't be able to get new books. What is the problem and how can I fix it?

Posted on Jan 10, 2016, 1:24:32 AM PST
Robin says:
I have just gone from a Samsung tablet to an iPad. I've got my books but not the store so I won't be able to get new books. What is the problem and how can I fix it?

In reply to an earlier post on Dec 27, 2015, 2:23:56 PM PST
When installing apps to my new Kindle Fire as well as my mom's last month, I had no trouble downloading apps from my laptop where it was easier for me to manage them. They installed without syncing at all. Different story today with my cousin's new Fire--it shows the apps have been purchased and installed and it's been synced and it's from the same Amazon account, etc. etc. and it still won't show the apps on her device in the Cloud or in the apps library. We initially tried to set her new Fire up on Christmas eve and couldn't even access the download, though we did get Amazon online.

Posted on Dec 11, 2015, 6:10:43 PM PST
I go to "Forward Chess". It says the app is installed on my Kindle Fire HD. I cannot find it in the apps or anywhere else on the kindle fire.

In reply to an earlier post on Jul 4, 2015, 2:58:56 PM PDT
Mama Long says:
Nice of you to help, but your message is rude and condescending. Shame on you.

Posted on May 18, 2015, 7:31:14 PM PDT
Ive been having issues too. I went to the Amazon store online and purcahsed Batman Arkham Origins. It says installed app on website, but game is not in cloud or device. Please help me out.

Posted on Jan 24, 2015, 9:57:33 AM PST
Last edited by the author on Jan 24, 2015, 9:58:44 AM PST
So I've had my fire phone for about a month now and just this morning whenever I log onto my phone, my apps don't appear on the home screen. I can still go onto the apps just fine, but it's just tedious for me to re-download all of my apps from my cloud. Can anyone tell me how to fix this?
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This discussion

Discussion in:  Kindle forum
Participants:  46
Total posts:  71
Initial post:  Nov 19, 2012
Latest post:  2 days ago

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