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Customer Discussions > Kindle forum

Amazon's Devious Trick

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Showing 1-25 of 100 posts in this discussion
In reply to an earlier post on Jun 14, 2012 6:34:37 PM PDT
Last edited by the author on Jun 14, 2012 6:36:10 PM PDT
Neaklaus says:
Its known as accept responsiblitly for what you say and do. No more, no less. Wise Up.

Posted on Jun 14, 2012 6:09:52 PM PDT
Jacqueline says:
This is such a fun thread, it's made my day...for two days now. Since Amazon is so generous with their return policy, heck, they refunded me the cost of my Kindle cover and all I did was ask if it had a warranty! I don't see any problem for anyone here, but y'all are seriously laugh out loud funny. <g>

In reply to an earlier post on Jun 14, 2012 2:49:38 PM PDT
Artist says:
Kajola, personal responsibility -- what a concept, huh?

Posted on Jun 14, 2012 2:23:53 PM PDT
kajola says:
Maybe I should just keep my mouth shut, but I must admit that this happened to me the first time I read a sample. Keep in mind that I do not often bother with samples. My routine when I finish a book is to hit menu, go to cover, then home. So the first time I finished a sample I clicked menu, clicked again, and viola - I bought the book.

Well, it was immediately obvious what I had done, and I proceeded to request a refund which I got. It never occurred to me to come here and complain about it. And I learned my lesson the first time. So the next time I finished a sample I was alert when I pressed that menu button.

In reply to an earlier post on Jun 14, 2012 2:02:44 PM PDT
Wow. Amazing Grace says Amazing Post.

In reply to an earlier post on Jun 14, 2012 6:44:40 AM PDT

In reply to an earlier post on Jun 14, 2012 6:27:59 AM PDT
Just Peachy says:
Excellent post!

In reply to an earlier post on Jun 14, 2012 6:27:40 AM PDT
CBRetriever says:
just add that not all kindles have the menu and some have two menu bars with the Go To on the bottom bar

and you've perfectly explained it

In reply to an earlier post on Jun 14, 2012 6:24:04 AM PDT
(*golf clap*) Post o'the Day.

In reply to an earlier post on Jun 14, 2012 6:18:20 AM PDT
(A) There is no "Buy" menu option in a purchased book. It's not that it is not the default menu choice.. it simply does not exist. You already bought it.

(B) The "Go to..." menu feature is there to make it easier to move around in a full size book. It is so a user does not have to use page forward/back hundreds of times just to skip around. It is the default when inside of a book because, other than search, it is the top thing users do when using a menu inside of a book. Not just Kindles but in other brands current and for years before the Kindle.

(C) Samples are small ... wait for it... samples... of the full books. They are intended to be the digital equivilant of picking up a paper book in a bookstore and reading a little of the beginning to know if you want it. They don't have hundreds of pages to move around. Usually just a few dozen. So there is less need for the "Go to..." feature compared to a full book. Also, due to the intent of a sample bing to see if one wants to buy it, the most common thing a user does when using the menu from within the book is to buy it. You download a sample, read the few pages it gives you and then either buy or delete. Thus the Buy button is the default.

(D) The reason that "sample has a cover, a table of contents, a beginning" is becasue it's the first 10% of the file (based on physical file size, not pages). Always. It's why some rare samples barely have any of the book pages. If you have a large filesize and there is a bunch of big images in the begning or the table of contents is big the sample doesn't have more than a few pages of text. It's a well known problem with samples since day 1. And.. as for all of them having an end.. well.. uh.. it has a lot more to do with the concept of finite than anything to do with them being like the full book.

(E) I shall leave with just one little tidbit of interesting information. The Kindle has been around since 2007. Samples have been around since 2007. Since 2007 nobody has ever complained about "accidentally purchasing a sample due to the in-book menu". Not one person. There have been tons of accidental purchases from within the kindle store due to the "buy" button being the default location on a books page. Hundreds of complaint threads since 2007 in both this and the Kindle help forum. But not one single complaint about the in-book menu. You are the first person to have even mentioned it as being some sort of issue. Hmm... I wonder what that says...

In reply to an earlier post on Jun 14, 2012 5:52:43 AM PDT

In reply to an earlier post on Jun 13, 2012 9:01:11 PM PDT
MamaSylvia says:
Hey, at least he's not complaining about no SD slot on the Fire or asking where the camera is ...

In reply to an earlier post on Jun 13, 2012 6:39:51 PM PDT
Rogue says:
Papachoochoo. I agree, but what should the other sign say? Buy now?

In reply to an earlier post on Jun 13, 2012 5:05:14 PM PDT
Papachoochoo says:
I agree with done "Here's your sign". And then he complains about people posting telling him to read and not just react. He needs two signs.

In reply to an earlier post on Jun 13, 2012 4:28:26 PM PDT
Lol! Brilliant, Sarah. No wonder you smile. :)

Posted on Jun 13, 2012 4:07:17 PM PDT
Yet another thread that was like a train wreck for me... I couldn't look away! LOL!

Maybe I was deviously tricked but the title of the thread. The end result being that I spent a long time reading all the posts. Shame on you, Stephen for tricking me into thinking Amazon might be tricking me!

In reply to an earlier post on Jun 13, 2012 4:06:28 PM PDT
R. Wilde says:
And, as it's been mentioned, if you do click that by accident or by not paying attention, the very next screen tells you that you've bought the book... and gives you a link to reverse that transaction if it was a mistake.

Yeah, I guess it could be annoying... it's one more argument for me to never get a touch-screen Kindle with my fat fingers... but it's not "devious" and it's not "dishonest".

In reply to an earlier post on Jun 13, 2012 3:55:12 PM PDT
How can "Buy" set customers up to make a mistake? Do customers not know how to read the word "Buy?"

Now if said "Don't Buy," but when you clicked it you were buying it, that would be setting customers up to make a mistake.

But saying "Buy" seems to indicate it's setting customers up to buy.

In reply to an earlier post on Jun 13, 2012 3:47:19 PM PDT
R. Wilde says:
I've always been partial to Latvia. The name reminds me of Latveria, ruled by Doctor Doom.

Posted on Jun 13, 2012 3:10:46 PM PDT
Robin says:
I just want a ride in the Submarine....


In reply to an earlier post on Jun 13, 2012 3:01:18 PM PDT
That's not really a change. The two menus are different, yes, but not changed.

In reply to an earlier post on Jun 13, 2012 2:36:47 PM PDT
 nospin  says:
I do not buy on the Kindle and use the Cloud Reader when I want samples.

Make all the excuses you want. Many people like it. It is your responsibility to know what you are buying.

You may notice web sites change too. It is all your responsibilty to know before you contract to purchase something.

This is the first I have seen this 'complaint' on the forums.

In reply to an earlier post on Jun 13, 2012 2:31:07 PM PDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jun 13, 2012 2:21:38 PM PDT
Willow3X3 says:
I was just going to say this Sco. I have never seen anything except "buy" after reading a sample. I've had my kindle since Sept 2009, I think.

In reply to an earlier post on Jun 13, 2012 2:16:33 PM PDT
 nospin  says:
As a business owner, I would think you would understand the necessity of selling items for money. Amazon makes it very easy for people to buy what they want; some think of it as a feature.
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Discussion in:  Kindle forum
Participants:  43
Total posts:  100
Initial post:  Jun 11, 2012
Latest post:  Jun 14, 2012

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