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1st Gen Fire home page gone wacky flipping on.off cant see.content!???


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Initial post: Dec 2, 2012, 5:51:27 PM PST
Help can manage to get to web and help etc but main home screen wont show books etc flashes on and off and back and forth. Crazy. No drop spill anything sat months no use less than year old mint! I'm at a loss

In reply to an earlier post on Dec 2, 2012, 5:53:23 PM PST
Stoneheart says:
try a hard re-set, hold the power button down for 30 secs, time it, then re-start the kindle, then give it time to repopulate

Posted on Dec 3, 2012, 6:16:49 AM PST
Doesn't work :(, have run battery dead, tried that, hard restart a dozen times, nothing working the screens just keep flashing NON STOP back & forth (makes you dizzy) from wood grain background to the search bar screen with the headings under it Newsstand Books Music Videos Docs Apps Web.

In reply to an earlier post on Dec 3, 2012, 6:19:33 AM PST
Call Kindle Customer Service.

In reply to an earlier post on Dec 3, 2012, 6:39:15 AM PST
Bufo Calvin says:
Stephanie, contact Kindle Support:

http://www.amazon.com/kindlesupport

That's one of the nice things about Amazon...you don't have to make repeated attempts to solve something on your own: you can always contact them.

By the way, it sounds like you let your battery run all the way out? That's one of the few things that I understand you should not do with a lithium-ion battery. It does sound like you were having problems before that, so that wouldn't be the initial cause in that case.

I generally charge my Kindles in the "middle half"...not the first quarter, not the last quarter.

I did have some wacky behavior like that with my first generation Kindle Fire when plugged into a power outlet in an airport once...is this happening when it is plugged in?
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Discussion in:  Kindle forum
Participants:  4
Total posts:  5
Initial post:  Dec 2, 2012
Latest post:  Dec 3, 2012

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