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Customer Discussions > Kindle forum

Kindle Fire speakers pop

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Showing 26-50 of 57 posts in this discussion
Posted on Feb 17, 2012, 12:27:14 PM PST
B. Windsor says:
I have a similar problem and I'm thinking it has to do with all the apps running in the background. I'm only playing mp3's I've copied to my Fire, no streaming. And is also does it if I'm listening to ear buds or have external speakers connected. If I close all the running apps it seems to help for awhile, but the apps all eventually start back up again. It's super annoying that apps I only want to use once in while are taking up resources. If this can't be fixed I'm considering taking it back since it is turning out to be a sub part music player which is one of the main things I use it for.

Posted on Feb 27, 2012, 5:46:14 AM PST
My Kindle Fire is one week old and I was experiencing the same set of problems as above; popping sound during video or music playback, usually when first turned on, but not much of a pattern (note the past tense).
I contacted customer support via the online process and was connected right away by phone.
We went through the standard help desk trouble shooting; reboot (hold down the power key and ignore the shutdown message BTW).
We then tried a factory reset; from settings, device, factory reset... no big deal, one week old, and since I thought it was a hardware issue I went with it.
That worked.
I cannot recreate the popping sound.
The CS guy was polite and promised to update the ticket in case the problem came back so I didn't have to repeat that troubleshooting.
I am very pleased with the support and product.
Here's to hoping the popping sound does not return!

In reply to an earlier post on Mar 7, 2012, 10:04:21 AM PST
B. Niehaus says:
I factory reset mine and nothing changes. all the clicks and pops are still there

Posted on Apr 8, 2012, 7:20:21 AM PDT
I have the "kinda" the same issue with mine; however, it occurs sporadically. It is most pronounced when I'm starting a video stream, and I will hear lots of crackling up front but then it goes away.

I curious if anyone has a decent amount of background noise (low volume static noise like) when using headphones. The best example is when I use keyboard sound because it intermittently uses sound. I can hear the sound card "turn on" and and "off". To better explain, if I do something that activates sound I can hear the sound-card turn on because I can hear a static hum (basically sounds like old school vinal record noise, then it plays the noise, and then I can hear the sound card turn off (meaning it goes completely silent like someone picked up the needle on the old school record machine).

Everything else about the fire is amazing, and I could live with this issue, but I would exchange if other's don't have the same issue.

Posted on Jun 19, 2012, 4:17:31 PM PDT
P. Banres says:
Hello. I had the same problem with mines. Whenever I would turn on a movie or anything that has to do with sound, I would hear a popping noise. I remember hearing this type of noise whenever a speaker in my home was going bad. I decided to listen to both speakers and noticed that one was a lot lower in sound than the other and some times no sound coming out. I was so disappointed when I heard the "popping" sound. However, took it back to Bestbuy since I just brought it. They exchange it for another. I am doing pretty good with the one I have now.

In reply to an earlier post on Sep 15, 2012, 8:23:48 AM PDT
Ronald Root says:
My speakers won't work at all!

Posted on Sep 15, 2012, 8:24:34 AM PDT
Ronald Root says:
I hats this

Posted on Sep 24, 2012, 6:51:17 PM PDT
Ryangene says:
Getting this same thing now with my kindle Fire HD

Posted on Sep 25, 2012, 3:26:55 PM PDT
Voyager says:
I rarely listen on my Fire speakers, their crappy and tiny sounding, I bought speakers to listen to music & use ear buds for watching videos, lets hope the new Fire with Dolby has fixed this problem. And yes, occasionally I do get popping sounds, distracting but not grievously so. Without the speakers I wouldn't be able to hear the music across the room.

In reply to an earlier post on Sep 26, 2012, 5:11:18 AM PDT
P. Banres says:
Hello all. Well I have the new Kindle Fire HD 7". The speakers are alot better Voyager. The sound is also louder. Pretty cool if your playing games. Sometimes however, when I turn on the Kindle there is a pop noise. I guess this is like regular house speakers. I know sometimes when I plug in my house speakers I might here a pop noise. Other than that, the Kindle Fire HD 7" speakers still work fine and don't pop at all when playing.

Posted on Sep 26, 2012, 11:07:02 PM PDT
Last edited by the author on Sep 26, 2012, 11:11:04 PM PDT
Naboo says:
my kindle has been sitting on but not doing anything for about an hour and it just made the loud pop out of nowhere, it happens other times too usually after waking it up. it's not like there is a quality problem with anything I play, no cracking or static or anything, (yet) it's just sporadic, loud, and short and seems to happen no matter what i'm doing. but it doesn't happen often enough to raise immediate alarm I don't know if it's a huge deal but for something so new it sure is a strange occurrence. part of me is afraid that over time it might cause damage to the speakers by over extending them and tearing the cones or something. I hope amazon does something to make it right.

Posted on Oct 20, 2012, 7:01:31 AM PDT
Elle says:
I love my new Kindle Fire HD. However, my speakers often pop for no reason and I'm afraid that over time they are going to blow. The popping noise is much louder than the volume that I have set which is at about half of its max.

Posted on Nov 12, 2012, 2:31:49 PM PST
jg7uk9max says:
My kindle fire is a week old and this issue has been happening from day one. I called Amazon customer service today (*note do NOT call the kindle customer service line, call the US customer service and get transferred from there). I was told that the issue has been noted within Amazon and that they have a software update to send out after the beta-testing. This should be forthcoming in the next few weeks. For those contemplating a manufacture reset, don't bother. I confirmed this with the customer service rep too. He stated that since an update is necessary, a reset will, if anything, only offer a temporary solution.

Very cool that Amazon was 1) listening to us and 2) explained that they are going to provide an update. Thanks!

Posted on Nov 12, 2012, 3:52:23 PM PST
Pop Pop says:
I did a factory reset and that didn't help. This is my second Kindle Fire HD and took the first one back for the same reason. I have my sound set less than 50%. It occurs out of nowhere for no reason.

Posted on Nov 20, 2012, 8:34:32 PM PST
Last edited by the author on Sep 10, 2013, 9:56:56 AM PDT
Eric Fiscus says:
My kindle fire HD makes the same popping noise as everybody else at random times... it started the first day that it was opened. It was also purchased from Best Buy. Since this is a known issue, they should offer a free replacement on all defective devices. Let's hope that the software update will fix the problem!

UPDATE: The issue went away about a month later, right around January 2013. The Kindle has been working fine ever since.

In reply to an earlier post on Nov 29, 2012, 2:54:41 PM PST
Last edited by the author on Nov 29, 2012, 2:55:22 PM PST
Ivor Gotone says:
Yeah, I got it too on my Kindle Fire HD after a week or so.

In reply to an earlier post on Dec 5, 2012, 10:55:15 AM PST
wizards8507 says:
I'm curious how everyone's problem is manifesting itself... Mine is the left speaker ONLY. It's a shame because the right speaker sounds fantastic.

Posted on Dec 6, 2012, 12:56:13 AM PST
Ivor Gotone says:
I noticed that it does appear to be coming from one speaker only last time it occurred - I think it was the left one. Does the stereo channel swap over depending on the orientation of the device? Presumably not when you're using headphones. The "pop" is so loud on mine that I think that if it did it whilst I was wearing headphones, it would hurt!

Posted on Dec 6, 2012, 7:15:54 PM PST
Yaya says:
My half month old kindle fire hd just started with a popping and crackling sound. It only happens to the left speaker, but it sounds fine through speakers. What's going on? Should I return it?

In reply to an earlier post on Dec 7, 2012, 1:46:49 AM PST
Ivor Gotone says:
Well someone said earlier in this thread that a software update should be coming. I suspect that if you take it back, you'll only get another one with the same problem.

Posted on Feb 18, 2013, 3:55:08 PM PST
I was just playing a game and had this same problem,with the older kindle fire.

Posted on Mar 22, 2013, 7:21:36 PM PDT
V. F. Brooks says:
Oh course when my when I cant get it replaced they pop crakle and on speaker stopped working

Posted on Sep 9, 2013, 10:45:27 PM PDT
Rainy Adams says:
My speakers make no sound,whatsoever and not even headphones work! I've had some problems with the amazon company with my kindle fire HD and I'm just not happy,they need to lower the price or just make the Kindle last.

Posted on Feb 24, 2014, 2:25:24 PM PST
marsfromhell says:
I have a kindle fire HD. I have had it for almost a year now. The speaker have stored working completely!! Does anyone know why this is or what I should do?

Posted on Apr 23, 2014, 7:53:30 PM PDT
jen says:
My kindle fire is making crackling or popping sounds and has stopped taking a charge unless I hold the wire a certain way. I have tried other chargers and none work on my kindle!
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Discussion in:  Kindle forum
Participants:  47
Total posts:  57
Initial post:  Nov 17, 2011
Latest post:  Feb 13, 2017

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