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Problems w/ WiFi connection on Kindle Fire?

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Showing 676-700 of 912 posts in this discussion
Posted on Jul 12, 2012, 7:59:36 AM PDT
Shelby says:
I can get the Kindle Fire to connect to my ho me network with no problems. I do however have issues connecting to any other open Wifi network outside of my home. I was under the impression that I should be able to connect anywhere there is an open or public connection, but that is certainly not the case. If the Ipad wasn't so expensive, I would get that to use outside of the home. I have a two year old and being able to connect wirelessly outside the home is almost an essential.

In reply to an earlier post on Jul 20, 2012, 5:19:09 PM PDT
Ihave the same problem. It will not charge the device. It is very fustrating and I cannot fix it does some one else know how to take care of this problem?

Posted on Jul 21, 2012, 3:19:50 AM PDT
Last edited by the author on Aug 11, 2012, 7:15:03 AM PDT
Andy says:
UPDATE: I convinced Verizon to replace my router after listening to them suggest that I had too many devices. It wasn't the devices, it was the router. I think Verizon FIOS is up to it's 3rd-generation router, but I was still had the first generation. They gave me a 2nd generation, and now all my devices, including the Fire, work perfectly. If you have problems like the ones I was experiencing below, it might be worthwhile to get a new router.

I've tried everything to get wifi to work consistently. Using a static IP address worked for a while, but now the problem is back. I'm seriously considering dumping the Fire and getting something else. Customer support said that maybe my other devices, which are usually off or idle, were using up bandwidth so I couldn't connect. Yeah, like my phone is sucking up 25Mbps when it checks for new email.

Posted on Jul 21, 2012, 5:36:32 AM PDT
R. Gray says:
Reset after multiple password failures to "factory Settings." Now will not re-register. Have connection to Wi Fi but will not connect to account. Account password reset and confirmed?

In reply to an earlier post on Aug 4, 2012, 9:53:56 AM PDT
Last edited by the author on Aug 4, 2012, 9:59:51 AM PDT
sophie says:
Same damn problem. A support tech said to type in zeros in place of o's. I thought that didn't make sense. My nephew than said the same thing. I tried it------ It worked! It seems like providers, etc are so anal about accurately typing in passwords, but this works? Worth a try. What is really funny, or not, is that anytime I start to google in a problem with Kindle fire, it pops up on the screen before I even finish my complaint. There must be a lot of bugs, but mine was a gift so I won't complain. So if the password isn't accepted, exchange zeroes/o's. That doesn't mean it won't happen again.
It's not just Kindle. I had the same problem with my Roku (for Netscape) device. When I changed to Comcast, the problem was with my Kindle AND Roku. Both fixed for now

Posted on Aug 9, 2012, 6:41:03 PM PDT
Michael Keen says:
I have the same problem with my Kindle Fire. I've had it for nine months and applications keep saying that my device has lost the network connection. I have the latest firmware upgrade and nothing seems to be helping.

Posted on Aug 22, 2012, 7:52:02 AM PDT
[Deleted by the author on Aug 22, 2012, 7:52:56 AM PDT]

In reply to an earlier post on Aug 29, 2012, 9:25:44 AM PDT
WILL 88 says:
i was having problems with getting the thing where you can pick what router you want 2 connect with. the thing willstill not come up and when i click on the wifi thing it shows that it was not on then automatically it went 2 on and it still was not on

Posted on Aug 29, 2012, 10:28:42 AM PDT
I actually called Amazon's Kindle support and what they recommended for me was to hold down the power button for about 15 seconds for a soft reset and actually it worked again right away and kept all my programs, etc

Posted on Sep 2, 2012, 10:21:20 AM PDT
Bmichael says:
I began experiencing the wi-fi "time out" problem recently on the Kindle Fire. Performing the hard reset solved the problem - but only temporarily. I then noticed that my battery had run down the low seventies (%). Since I charged it and kept it up there's been no problem - works great. Something to remember...keeping your wi-fi connection on when you're not using it will drain the battery faster.

In reply to an earlier post on Sep 3, 2012, 4:30:19 AM PDT
Willow says:
My Fire does not connect even when the battery is fully charged. I still have no trouble connecting to WIFI with my IPADS.

In reply to an earlier post on Sep 12, 2012, 5:25:46 PM PDT
Guru says:
Same here on westell modem/router. No issues with other brands or models that I've discovered yet.

In reply to an earlier post on Sep 21, 2012, 2:10:08 PM PDT
I had the same problem. It kept asking for my network password witch I could not find. I tried my phone number with the area code and got in. It is working fine now.

Posted on Oct 4, 2012, 7:48:36 PM PDT
V. Graham says:
my kindle usually works but now it won't let me buy books or go on my apps i can still read the books i have and listen to the music i have but my internet connection to get book and play apps or buy movies is gone what should i do

Posted on Oct 11, 2012, 1:45:08 PM PDT
Espanolelys says:
Hello, I have 3 days that my device Kindel Fire, does not connect with the wifi, everything works ok in our house, except the kindel, what I suppose to do? Thanks.

Posted on Oct 14, 2012, 1:04:56 PM PDT
I have two fires and they both keep dropping the wifi signal even if I am standing in front of the lynksys router. I will be paging through the amazon store book list and every three or four pages the signal drops. I then have to go and reset the fire, sometimes it comes back by itself but the constant brown out is frustrating. This does not happen with any of my other devices including the four other regular kindles in my household. I am not going to jump for the next generation fire, and after hearing all the grief about the screen issues with the paperwhite, I will not jump for that either. I have2nd gen, and a dx, and 3gkeyboard and the basic kindle. My favorite is the basic.

In reply to an earlier post on Oct 19, 2012, 5:37:41 AM PDT
KevinJE says:
What did they do to correct the issue?

Posted on Oct 19, 2012, 11:43:17 AM PDT
J. McKim says:
I have been dealing with this wifi dropped signal saga for months. it works fine and then for no reason it won't. I have used different connection methods, resetting, turning off, and there is no rhyme or reason. It "forgets" my connection password from time to time and often boots me to some other unsecure connection roaming about. I have almost had it.

In reply to an earlier post on Oct 19, 2012, 12:06:41 PM PDT
Gregory Lee says:
I beefed up my local wifi network recently by adding a wireless router to supply more signal at the side of my house opposite to my first wireless router. Works fine with my Kindle Fire and other wifi devices. Here is a thread I started about it:

Posted on Oct 20, 2012, 9:32:43 AM PDT
I haven't seen my version of the problem mentioned, so I'll add to this already too long thread. We have 2 KF, and they don't have problems connecting to my wireless network. I am using my AT&T U-Verse gateway for DHCP, and my Netgear router (which supports N) as the AP. I'm using WPA2-PSK. I haven't tested to verify that streaming Pandora from a KF causes the problem, but it has happened twice now, and both times Pandora was streaming on one KF. The problem I'm having is that my PC's on my wifi network lose connection and won't get an address or stay connected to the wifi. If I delete all DHCP leases on the U-Verse gateway, the problem corrects itself (with the KF turned off). I've not seen anyone else mention a problem where the KF was causing problems on the rest of the network (I've not read all 600+ posts), so I wanted to add my $0.02.

Posted on Oct 20, 2012, 8:11:26 PM PDT
Joan Long says:
When using my Kindle Fire, I have noticed that it is often not connected to the network even though it indicates that it is connected. I believe that my application space is sometimes too low for the game apps that I wish to start up to load and I believe that the game apps are getting larger and larger and thus will not load until I do a shut down and probably release some accumulated unnecessary data. The apps work fine once I do the shut down. I keep getting low application space notice and I try to delete some of my other apps, but it seems that I want to keep a lot of them and find it hard to choose which ones to delete even though I know I can get them back. There are some on the cloud that I have forgotten about and that is what I am afraid of. That I will forget to use something that could be helpful. Any comments?

Posted on Oct 24, 2012, 9:55:02 PM PDT
My new kindle fire seems to not be able to connect to my internet. Its really strange and frustrating, because it has been able to connect to internet since I got it a few months ago. But now randomly after not using it for a while, it can't connect! I don't know what to do! so frustrating. This is my second kindle in less than a year, my last one just froze and stopped working so I had to get a new one. Now my new one can't connect to my internet.

Posted on Oct 27, 2012, 7:56:13 AM PDT
J. Becknell says:
My Wifi was working fine yesterday on my Kindle Fire and I've had it since Christmas. It's been running fine till today. It won't let me turn on the Wireless Networking switch. Other Wifi devices in the house are working. What's wrong?

Posted on Oct 27, 2012, 10:40:30 AM PDT
I keep seeing all these questions about the wi-fi problems with the kindle fire but no answers from amazon kindle customer support. I even emailed them with why my kindle fire keeps losing the wi-fi connection but so far I have not received an answer from them. I have to continually reboot during the day because that is how often my kindle fire loses its wi-fi connection. I was seriously considering buying the new kindle fire in Nov but now I dont know. Has Amazon come out with any kind of solution to this problem.

In reply to an earlier post on Oct 28, 2012, 4:19:25 PM PDT
hawk007 says:
My fire loses wifi password every few days as well. it is very frustrating because my secure password is around 30 character long. I called Amazon and they said it should not be happening and if I was running latest image which I was... other than that, they have no clue why.
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This discussion

Discussion in:  Kindle forum
Participants:  527
Total posts:  912
Initial post:  Nov 15, 2011
Latest post:  Feb 1, 2017

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