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Customer Discussions > Kindle forum

Kindle Fire Slow WiFi


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Showing 1-25 of 92 posts in this discussion
Initial post: Nov 16, 2011 4:26:05 AM PST
kes601 says:
I've noticed when I first connect to a wireless network the speed is as it should be. As in, on 802.11g, it shows Signal Strength Excellent and Link Speed 54Mbps), however within a minute the Signal Strength stays Excellent, but Link Speed drops to 1Mbps. I've verified this on 3 networks w/different types of access points.

Posted on Nov 17, 2011 12:04:17 PM PST
I'm getting dropped signals about every two minutes. I have other wireless devices that work just fine but I have to keep resetting the WiFi with this Kindle!

Posted on Nov 17, 2011 12:14:50 PM PST
Knavigator says:
Well so far I don't have that issue... mines is only 2 bars and yet its still pretty fast.....

Posted on Nov 17, 2011 12:51:12 PM PST
kes601 says:
I think I've figured out what is going on. When you aren't streaming video, downloading stuff, etc., it drops the signal speed down to save on power. Once you need the WiFi it picks the speed back up.

Posted on Nov 17, 2011 3:09:05 PM PST
K. Jungkind says:
Well, mine doesn't seem to pick the speed back up...but it is doing exactly the same thing.

In reply to an earlier post on Nov 17, 2011 3:18:57 PM PST
kes601 says:
Ya, I think I was wrong. I don't really understand why this thing has such slow wifi. My iPad gets 25Mbps download speeds, the Fire seems to top out around 6Mbps.

Posted on Nov 17, 2011 3:34:56 PM PST
K. Jungkind says:
CS says "cycle the router"...well, my response was none of the other WiFi devices have required that this router be cycled to connect, including my K3. Or my iPhone. I must say, I love my K3 but the experience with this KFire has not been good thus far.

Posted on Nov 19, 2011 3:00:16 PM PST
Ed Correia says:
Horrible wifi speeds. If this isn't resolvable I'll be returning my 'fire'.

Posted on Nov 19, 2011 3:29:44 PM PST
TexasNancy says:
My speed is awesome, so sorry.

In reply to an earlier post on Nov 19, 2011 3:39:32 PM PST
K. Romeyn says:
Yup same here, very annoying!!! It will be going back to Amazon!

Posted on Nov 19, 2011 3:47:55 PM PST
Pipeline says:
I'm curious if anyone's noticing any difference on a g vs n, anyone? I don't have an n network here at home, but set one up at a friends a couple months ago. I'll visit him tomorrow and report.

In reply to an earlier post on Nov 19, 2011 3:49:58 PM PST
kes601 says:
Tried both g and n, no difference. Also, the Fire only does N on 2.4ghz networks, not the higher speed 5ghz networks.

It has been more "usable" for me the last couple of days. But, the WiFi speeds are still nowhere near my iPad or even my iPhone.

In reply to an earlier post on Nov 19, 2011 3:59:07 PM PST
Pipeline says:
Thanks for the reply. That's not what I expected, but not a surprise. I'll see what kind of results I get. Not that it's a problem, it's faster than my little single core atom netbook, just curious if webpages would load faster giving me a reason to get a new router.

Posted on Nov 22, 2011 1:02:16 PM PST
Last edited by the author on Nov 22, 2011 1:29:41 PM PST
pkabir says:
I have DOCSIS 3.0 50 Mbps (Comcast) internet in my house and when I click on the WiFi setting on my 'Fire I notice the link speed only showing 11 Mbps. I have 2x Apple Airport Extreme's in my house (1x 5th Gen and 1x 4th Gen) WiFi-N only and my internet speeds so far have been lackluster, I had the opportunity to compare it to the Blackberry Playbook on my network (since they are mostly the same hardware) and the 'BB was like a rocket comparatively. This leads me to believe that it is a software issues as they probably both use the same WiFi chip.

UPDATE:
While I mentioned that my link is 50 Mbps down and 10 Mbps upload, my actual speeds are aroun 68-70 Mbps down and 12-17 Mbps upload and those speeds were gotten on a 17" MacBook Pro (Sandy Bridge) as well as a 13" MacBook Pro (last Core 2 Duo).

Posted on Nov 22, 2011 1:14:06 PM PST
Myrt says:
My link speed to my router is 63Mbps, but when I check download speed it is 1.9 Mbps vs 19 Mbps for my laptop.

Posted on Nov 22, 2011 1:19:26 PM PST
Ernie says:
Works on B&G...not N.
Mine is fast as blazes.

In reply to an earlier post on Nov 26, 2011 4:50:41 PM PST
jy says:
I ran speedtest on the fire and also got max speed of around 6Mbps and an upload error. I turned off the acceleration and my speed increased where it should be 35Mbps.

Also having the same issue with initial connect of 63Mbps then after a min or so down to 1Mbps.

In reply to an earlier post on Nov 26, 2011 7:39:30 PM PST
C. Scilley says:
When I am not browsing the internet, my Fire says it is at 1 mbs download speed. When I am browsing, my Fire says it is downloading at 54 mbs. I find that is quite fast. Also, I downloaded an audible book, and it downloaded much faster to my Fire than to my computer.
Carolyn

Posted on Nov 26, 2011 8:00:50 PM PST
charweebee says:
What do you do if you can't a wifi connection to search the net or rec'd email ? I have a wifi connection at home. But outside of home I can't get a hot spot.

In reply to an earlier post on Nov 27, 2011 7:35:12 AM PST
R. N. French says:
I think it turns the drops the connection speed when idle to save power, and the fire is definitely faster downloading when you're not using the amazon web services cloud.

In reply to an earlier post on Nov 27, 2011 7:37:43 AM PST
R. N. French says:
You're out of luck if there are no hotspots where you are. The KF is a wifi only device. They'll probably add cellular connectivity in a future hardware version.

In reply to an earlier post on Nov 27, 2011 7:39:41 AM PST
R. N. French says:
I got my connection speed to go from 54 mbps to 63 mbps by turning changing the cipher from TKIP to AES on the access point. This is using 802.11 N of course.

Posted on Nov 27, 2011 2:05:24 PM PST
I am disappointed as well with the link speed. Our laptop (on the main floor) gets 130MBS with our Cisco E4200 located downstairs.. The Fire gets 1MBps even when the signal strength is rated excellent. I have to be within 5 to 8 ft of our Cisco E4200 to get 63 MBS.

In reply to an earlier post on Nov 27, 2011 5:18:08 PM PST
R. N. French says:
The KF drops the connection speed when there is low demand to conserve battery life. Check it immediately after it makes the connection and you'll see the maximum you're actually getting. By the way, 1 mbps is enough to stream video to the Fire when it's just maintaining the buffer.

Posted on Dec 2, 2011 6:10:53 PM PST
Paul E says:
I am having these same issues with slow wifi connection and access? Always drops to 1Mbps and it takes a large amount of time to surf the web and especially to use Facebook. Most times Facebook won't load at all. I have a dlink dir-655. I noticed however, that the fire worked great with a Belkin router??? When are they going to fix this problem?
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Discussion in:  Kindle forum
Participants:  63
Total posts:  92
Initial post:  Nov 16, 2011
Latest post:  18 hours ago

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