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Customer Discussions > Kindle forum

Kindle Fire won't recognize wi-fi?

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Showing 1-25 of 36 posts in this discussion
Initial post: Jan 3, 2012, 8:35:52 AM PST
My Kindle Fire won't pick up wi-fi networks at all. It just started doing this, anyone else run into this issue?

Posted on Jan 3, 2012, 8:59:01 AM PST
Fud53 says:
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Posted on Jan 3, 2012, 8:59:17 AM PST
Fud53 says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jan 3, 2012, 9:21:17 AM PST
Yes, and yes. I've had the connection at my work and at my house, and now it is mysteriously gone and is not listing the available wi-fit networks. Thanks so much for your help and the sarcasm.

Posted on Jan 3, 2012, 9:21:55 AM PST
Oh and thanks for the clarification that wifi "isn't like air". You learn something new everyday!

In reply to an earlier post on Jan 3, 2012, 9:22:31 AM PST
Have you rebooted the device?

Posted on Jan 3, 2012, 10:13:44 AM PST
3dogs1cat says:
I still have problems with my wi-fi. These problems started after I got my KF. Turn off your router for a couple of minutes and then turn it back on. This is what a did and it solved the problem.

In reply to an earlier post on Jan 4, 2012, 12:47:33 PM PST
I am having the same issue. Worked fine on my home network until today. I was online and it stopped working. Rebooted router and KF with no luck. It won't even allow me to turn the wi-fi setting off and then on again and won't recognize any networks at all. Almost like the wi-fi doesn't exist. So frustrating!

Posted on Jan 4, 2012, 12:51:02 PM PST
Mary Jane says:
My Fire did this once. I turned off the wifi and then turned it back on again. It recognized the wifi signals after that.

In reply to an earlier post on Jan 4, 2012, 12:51:50 PM PST
They tried having me do a hard reset and it didn't work so Amazon is replacing it.

Posted on Jan 4, 2012, 12:54:58 PM PST
Queenie says:
My kindle touch recognizes my home wireless network but when I enter the password I get a message that says "peer-to-peer networks not supported by kindle". What's going on?

Posted on Jan 9, 2012, 3:13:23 PM PST
GMac says:
Mine stopped recognizing wifi networks also. Worked day one, now opening the wifi settings icon causes it to hang for a bit, give an error message, then fail to id free available networks (as compared with my wifi phone for all those know-it-all-tards out there - **sigh** and yes I know about wifi). When it gives the error message when I'm near a pen then I'll write it down and research that too (now it's not giving me one... just not recognizing anything other than my home network). Clearly Amazon should address an update that let's you have more than one wifi... while they're at it they should let us have the "bestbuy" apps an all the other apps and good stuff the copyright monopoly funneling amazon-tards wont let us have that make us think we should have held out for a more expensive tablet.

In reply to an earlier post on Jan 9, 2012, 3:17:33 PM PST
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Posted on Jan 10, 2012, 4:13:41 PM PST
Last edited by the author on Jan 10, 2012, 4:21:24 PM PST
Tom Hager says:
I, too, am suddenly having problems. My Fire, out of the blue, stopped recognizing any wifi signal, and the on/off button on the wireless networking page is frozen. Amazon clearly has a hardware/software issue here.
update: a hard reset (hold power button down 20 secs to completely shut the machine off, then restart) fixed it -- but of course I needed to get on another computer to access the help site to find the suggestion for this solution. . . .

Posted on Jan 20, 2012, 10:20:22 AM PST
D. Osmond says:
I have a Fire also. I love it. The problem I am having though is when I try to add a network, it will never let me press the save button, and it automatically removes the enter button. Argh!! That is what I get for expecting to use my kindle for work.

In reply to an earlier post on Feb 9, 2013, 5:37:34 PM PST
P. Stewart says:
yes mine just started doing the same thing, but mine will work sometimes at work then it shuts off and says it has no connection. I cant get on at home most of the time. It is not even picking up any internets. When I check my wireless network there isnt anything listed and most of the time it is off then suddenly switches on within a second or two, but still doesnt pick up anything. Not sure why it is doing it.

In reply to an earlier post on Mar 20, 2013, 7:24:36 PM PDT
Jonathan says:
I also have this issue did you find a solution?

Posted on Apr 5, 2013, 3:45:59 PM PDT
a jones says:
I have the same problem I restarted the router and my kg and it still wont work help please

Posted on Jul 14, 2013, 6:24:21 PM PDT
Last edited by the author on Jul 15, 2013, 7:30:29 PM PDT
jagsfish says:
ANSWER: put your router password in, not Kindle PW. FIXED problem!!!My Kindle Fire does not recognize my password. Problem just started today. I've tried a hard reset and when I enter my password I get the message, please check the password you have provided. I really don't want to change my password. Any suggestions?


In reply to an earlier post on Jul 12, 2014, 8:00:55 AM PDT
Thank you Tom, I read your post and did a hard reset - all good now : )

Posted on Aug 29, 2014, 9:16:07 PM PDT
can't even get the kindle to ask me for a password because it doesn't see any Wi-Fi. How can I proceed?

Posted on Aug 29, 2014, 11:09:44 PM PDT
Is the Wi-Fi on your Kindle turned on? Does your Kindle see the Wi-Fi at other locations like McDonalds or Starbucks?

Posted on Jan 11, 2015, 10:09:45 AM PST
Dawn Johnson says:
Cannot get any of the free wifi in New York! It's fine at home with my wifi connect.

Posted on Mar 24, 2015, 8:18:40 PM PDT
Don't mean to highjack the other persons question but I am having same/similar problem. Fire recognized my router at first along with the laptop . Then took trip and Fire worked swell. Came back home and now Fire will not recognize the home router but laptop does . Fire worked fine at motel and at restaurant I went to today. It will not recognize here at home/house but laptop does. ?????? wt?!!

In reply to an earlier post on Apr 30, 2015, 11:58:15 PM PDT
B. Matthews says:
I am having the same problem, were you able to fix it?
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Discussion in:  Kindle forum
Participants:  31
Total posts:  36
Initial post:  Jan 3, 2012
Latest post:  24 days ago

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