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Customer Discussions > Kindle forum

Accidental Order


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Showing 1-9 of 9 posts in this discussion
Initial post: Sep 4, 2011, 8:58:09 AM PDT
T. J. gorman says:
I inadvertantly ordered the audio version of Rise and Fall of the Third Reich. I have no idea where it's stored, how to listen and, most importantly don't want it nor it's 42 dollar price tag. Is there anything I can do?

Posted on Sep 4, 2011, 8:59:32 AM PDT
Call Kindle customer service. You have a week to return it.

In reply to an earlier post on Sep 4, 2011, 9:06:23 AM PDT
T. J. gorman says:
I've looked for a phone number or email address with no luck.

In reply to an earlier post on Sep 4, 2011, 9:18:39 AM PDT
Try here...

http://www.amazon.com/gp/help/customer/display.html?nodeId=200212360

In reply to an earlier post on Sep 4, 2011, 9:45:24 AM PDT
T. J. gorman says:
Thank you very much.

In reply to an earlier post on Sep 4, 2011, 10:03:12 AM PDT
No problem!

Posted on Jun 9, 2013, 2:27:46 AM PDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jun 9, 2013, 2:31:55 AM PDT
CBRetriever says:
cancel it yourself using your Manage Your Kindle page and selecting return for refund from the Actions button- this is a forum for kindle users to discuss kindles and kindle books and not a direct link to Customer Service. The Amazon employees (I'm not one) who watch this forum also have no access to your account. Click the Help link at the top of the page and then use the orange Contact Us button to Chat or Call them (email is not very efficient).

In reply to an earlier post on Jun 9, 2013, 11:38:47 AM PDT
Audiobooks aren't returnable unless you go through Audible.com, if you bought it from them. The 7-day refunds at Amazon are for ebooks only. If you got it through Amazon, do as CBRetriever suggests and contact CS. If you ask very nicely they may make a 1-time exception and refund you purchase.
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This discussion

Discussion in:  Kindle forum
Participants:  5
Total posts:  9
Initial post:  Sep 4, 2011
Latest post:  Jun 9, 2013

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