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Customer Discussions > Kindle forum

Send to Kindle Email - Allow Pending Documents?

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Showing 1-6 of 6 posts in this discussion
Initial post: Aug 7, 2013, 10:35:16 PM PDT
Chris says:

We're using the "Send to Kindle" email functionality for an application we have developed. We have noticed that if we send a document to a device email address, and the user of that device has not added our email address to the permitted sender's list, the user then receives a "Personal document received from unapproved sender" email from Amazon to let them know - which is great.

We were wondering if there was any way this notification to the user could be extended to include a link which, when clicked, would authorise the email address and send through the previously blocked document to the device, without the user having to ask us to resend it again?

Appreciate this would mean Amazon would need to store all unauthorised documents for a number of days, but it could potentially make life much easier for end users when they encounter this problem.

Thanks in advance for the consideration.

Best regards,

In reply to an earlier post on Aug 7, 2013, 10:37:55 PM PDT
Artist says:
This is a customer forum, not Amazon customer service. You can reach CS by clicking on the blue Help link at the top of the page, and then the yellow Contact Us button on the right side of that page.

Posted on Aug 8, 2013, 5:03:26 AM PDT
You can always contact Amazon about it, but I seriously doubt they are going to open the floodgates to allow spam to get to their customers.

In reply to an earlier post on Aug 8, 2013, 5:20:38 AM PDT
Dragi Raos says:
Actually, kindle-feedback@amazon.com is a better address for this kind of suggestions, but, as Anastasia said, don't hold your breath.

Posted on Aug 11, 2013, 5:31:04 AM PDT
Chris says:
Thanks for pointing me in the right direction.

In reply to an earlier post on Aug 11, 2013, 6:54:12 AM PDT
Jazzy_Jeff says:
I sure hope not....
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This discussion

Discussion in:  Kindle forum
Participants:  5
Total posts:  6
Initial post:  Aug 7, 2013
Latest post:  Aug 11, 2013

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