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Customer Discussions > Kindle forum

Am I the only one -- Paperwhite


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Showing 1-25 of 65 posts in this discussion
Initial post: Feb 7, 2013, 9:55:41 AM PST
ted says:
Am I the only one that has a issue with the new update on the paperwhie?
I now get adds on the main screen even thou there is a option to turn off adds..
AND the big issue is having to turn it on twice. First is the switch on the bottom then I have to "Swipe" to turn on?????
The Swipe must be so I see the Adds a little longer.
It was great before the update. I am returning it and maybe get another one and never sign in. I will put my books on another way.

Can anyone tell me the advantage , to me, that the update provides?

In reply to an earlier post on Feb 7, 2013, 10:04:28 AM PST
Bridget Ruth says:
You can't never sign in. It has to be registered to your account to load books, even via USB.

What ads are you talking about? Ads, or recommendations? If they are real ads, you bought a kindle with special offers, and you'll have to pay to turn them off.

Ads can be turned off via the "manage your kindle" page on the website, recommendations can be turned off via settings on your device (and should only show in cover view either way).

In reply to an earlier post on Feb 7, 2013, 10:10:55 AM PST
♥ Ann says:
Did you buy a reduced-price Kindle with Special Offers? If so, the ads and and the need to swipe to open have nothing to do with the recent software update. If you hadn't been connected to wifi until you updated, that may be why you're seeing the ads now if you weren't before.

You can unsubscribe from the special offers, if you wish. See https://amazon.com/help/kindlespecialoffers.

In reply to an earlier post on Feb 7, 2013, 10:13:54 AM PST
Methinks you misunderstood what you were getting.

In reply to an earlier post on Feb 7, 2013, 10:18:12 AM PST
Last edited by the author on Feb 7, 2013, 10:24:55 AM PST
Ted,
This has happened to me a few times with updates on a Kindle I bought with Adds which I later paid to have turned off.

I have had to go to Manage your Kindle and turn the adds off again. No big deal but took a few minutes the first time to realize that the setting for Adds had been reset on the Kindle by the update.

Edited for clarity

In reply to an earlier post on Feb 7, 2013, 10:18:26 AM PST
ted says:
Hi Bridget, I would really like to hear your diff between "recommendations" and advertising to get me to buy a book. There is a option to turn it off on the kindle, but does not work.
I paid $119 for the wifi kindle, is that the one with special offers? I think not, but could be wrong.
You are not correct about "You can't never sign in. It has to be registered to your account to load books, even via USB. " There are other ways and I will only load books I have paid for. I will have to buy my new books elsewhere. This has to cost amazon something in a very competitive market.
What about two switches to turn on? And no option to turn that "Feature" off.

In reply to an earlier post on Feb 7, 2013, 10:22:28 AM PST
J. Gatie says:
If you paid $119 for a Paperwhite, you indeed purchased one with Special Offers, and should have been getting ads all along.

Kindle Paperwhite, 6" High Resolution Display with Built-in Light, Wi-Fi - Includes Special Offers

In reply to an earlier post on Feb 7, 2013, 10:28:16 AM PST
Bridget Ruth says:
Yes, that is the one with special offers. You have to pay to turn them off via the Manage Your Kindle page on the website.

The two switches to turn it on is indeed part of the special offers kindle. So you'll look at the ads.

Ads are put there because you chose to save money by buying a kindle with special offers, those ads are how Amazon makes up the difference in price. Lately, they have been mostly book ads, but sometimes there are movies, coupons, etc.

What elsewhere would you buy books from? Not B&N. You'd have to stick to stores that sell books with no DRM, like Smashwords, baen, and a few other places. Those are usually limited on NYT Bestsellers. And you have to sign in at least once via WiFi in order to use some of the kindle features, like collections.

So, to sum up, you didn't research into what you were buying and are now blaming Amazon. That's what I thought it would end up being. If you don't want to see the ads, pay to turn them off and pay attention next time.

In reply to an earlier post on Feb 7, 2013, 10:41:50 AM PST
ted says:
Your right Bridget. I have been thinking about a new Kindle, saw one at Bestbuy talked to three sales reps, no one told me about it at a special price. Days later I was in Staples and got it there. Again no info about I need to pay more. Reading the box, I now see "includes special offers" in the middle of a bunch of other stuff. I was looking to make sure I was getting the wifi model, not the 3G. I'm a guy, I don't read ingredients in all the food I buy. In 60+ years and 10 with amazon, this is the first time it has gotten me in trouble.

Thanks to all, and benign a old guy all I can say is What A PIA
Goodby

In reply to an earlier post on Feb 7, 2013, 10:49:40 AM PST
Ted, I have the PW with Special Offers. Honestly, I've NEVER even noticed one. I don't turn on the PW to look at the offers; I turn it on to read. I just < click > then ~swipe~ and I'm on my way.

I couldn't even tell you what ANY of the ads were for. I ignore them.

In reply to an earlier post on Feb 7, 2013, 10:52:27 AM PST
Bixillarla says:
You cannot blame Amazon for not telling you about the special offers when you are shopping in Bestbuy and Staples. It is up to the those stores how they want to market and sell the items in their stores.

If they neglect or don't mention something on purpose to get sales then that is on them not Amazon. Amazon cannot control what retailters do.

It is a simple process to pay the difference and turn the adds off. The adds really do not interfere with anything.

In reply to an earlier post on Feb 7, 2013, 11:10:56 AM PST
Beth Sexton says:
ted, I think all of the Kindles sold in stores are the ones with Special Offers that is why they did not offer you the option to purchase an ad-free version.

Because I have "too many books" in my account I can not use the wireless on my Kindles without constant rebooting.

What I did was to turn the wireless off and then Reset to Factory Defaults and never turn the wireless on again. My Kindles still show registered on Manage Your Kindle.

I can then use the USB option to transfer books to my Kindles. Most of the new features will not work but I do not care about them - I just want to read my books.

I do not have a Paperwhite but this has worked on all my other e-ink Kindles.

In reply to an earlier post on Feb 7, 2013, 11:32:11 AM PST
ted says:
The Kindle I purchased, checked out at three stores did not have two switches to Turn it On............

And for Bixllarie, it could be marked a little better on the box so us dummies would know what we were getting. Why not have the adds on in the store? That is what you are buying.
All I am saying is the one I looked at and purchased is different then the one I have now. Owning a older kindle the screen saver looked the same, which I liked.

I know, I am a little picky but now retired, $119 is a little harder to let go of.

In reply to an earlier post on Feb 7, 2013, 11:34:48 AM PST
Just Peachy says:
I suggest you return it for a full refund.
Have fun with that Nook and no service from B&N.

In reply to an earlier post on Feb 7, 2013, 11:34:49 AM PST
Bridget Ruth says:
The display models don't run the normal software.

In reply to an earlier post on Feb 7, 2013, 11:34:59 AM PST
Really? Is the swipe to unlock REALLY that onerous? Honestly? This is what you find to be a PITA?

Jesus, I'll be glad when I get to the age that I have time to complain about sh!t like this.

In reply to an earlier post on Feb 7, 2013, 11:38:38 AM PST
ted says:
Your right, very clear there. Problem is I never saw it. Thats like saying you buy a new car and don't read page 187 of the owners manual and go to there special web site and pay another $xxxxxx, your warrantee is only good for 3 days.

I think I am subject (post) is over. this is like a republican telling a democrat that we are spending too much.. :)

In reply to an earlier post on Feb 7, 2013, 11:44:56 AM PST
No. It's not like that at all. If you're going to compare it to a car purchase, the MOST you could say is that, "I didn't realize I'd be getting a postcard about optional accessories every week."

IT'S A SCREEN. That's it. Blips on a screen. Big, fat, hairy deal. Return it, Ted. It's clearly not for you.

In reply to an earlier post on Feb 7, 2013, 11:46:19 AM PST
ted says:
Whoops, one more -
I hope by the time you get to my age you learn not to use cuss words in a public forum and Jesus out of context. Also to respect other peoples opinion's. We ALL have them.
But I did get my question answered
>>Am I the only one that has a issue with the new update on the paperwhie?<<
Guess I am, not fun in a minority. :)

Posted on Feb 7, 2013, 11:47:08 AM PST
There's a PITA in here, alright. But it's not the Paperwhite.

In reply to an earlier post on Feb 7, 2013, 11:48:01 AM PST
ted says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Feb 7, 2013, 11:49:14 AM PST
Folina is Welch for attitude, yeah.

In reply to an earlier post on Feb 7, 2013, 11:49:51 AM PST
Just Peachy says:
I would think someone your age would not be so sensitive to words on a screen from a stranger that aren't even about you.

Please don't pull the age card and retired card. We have many active members of this forum older than you and they don't complain like this.

In reply to an earlier post on Feb 7, 2013, 11:51:42 AM PST
The update shouldn't have anything to do with it. You bought a $119 Paperwhite, which should have had the ads all along. If it didn't, consider yourself lucky - you got a bit of a free ride.

Now, the ride's over. You either deal with the ads or don't. If you don't want the ads, you can pay the difference between the ad-supported version and the regular version. Or return your Kindle.

Posted on Feb 7, 2013, 12:11:51 PM PST
OHHHHH! The cantankerous thing about PITAS! Is PITAS are cantankerous things! Their tops are made outta blather! Their bottoms are made outta complaints!

Their cranky, crunky, cronky, crinky, and never a lotta fun! But the most cantankerous thing about PITAS is you're NOT the only one!

NOOOOO! You're nottheonlyone.
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Discussion in:  Kindle forum
Participants:  22
Total posts:  65
Initial post:  Feb 7, 2013
Latest post:  Mar 8, 2013

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