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Customer Discussions > Kindle forum

No 3G

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Showing 1-4 of 4 posts in this discussion
Initial post: Apr 11, 2013, 2:06:06 AM PDT
P. Lucas says:
Hello I have lost my 3g connection, there is no prob with the network and I have tried the reboot and alt eqq thing as well. I usually use wifi but I was out of range but I was in 3g range and hasnt worked no matter where I go
I have kindle with keyboard and I'm in Western Australia

In reply to an earlier post on Apr 11, 2013, 3:30:07 AM PDT
I would suggest contacting Kindle support by clicking on help at the center top of any Amazon page and the contact us button on the next page. Answer the questions and the contact info will be shown. I suggest using phone or live chat for quickest response.

In reply to an earlier post on Apr 11, 2013, 3:31:29 AM PDT
That Kindle uses the Vodaphone network in Australia. Are you in their coverage area?

In reply to an earlier post on Apr 11, 2013, 3:51:42 AM PDT
I had the same thought as John - 3G coverage in WA isn't brilliant at the best of times, and Vodafone's coverage is still less than Telstra and Optus. You can check the Vodafone coverage map here:

But unless you're in a major town/city (which I'd be guessing you're not, judging by your prior purchase of a well water testing kit LOL) I think you're unlikely to pick up a 3G signal on your kindle.
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Discussion in:  Kindle forum
Participants:  4
Total posts:  4
Initial post:  Apr 11, 2013
Latest post:  Apr 11, 2013

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