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Renting instant video 48 Hr vs 30 days to watch??


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Showing 1-25 of 49 posts in this discussion
Initial post: Dec 5, 2011, 3:17:33 PM PST
I'm having trouble with downloading a movie thinking I can watch next week while on a cruise only to find out it has expired. The 30 day period mentioned truly confuses me.

In reply to an earlier post on Dec 5, 2011, 3:19:43 PM PST
Last edited by the author on Dec 5, 2011, 3:20:01 PM PST
Jazzy_Jeff says:
The 30 day period is for streaming videos through your Prime account. If you rent a movie then you can download it and it has an expiration date.

Posted on Dec 5, 2011, 3:20:34 PM PST
Apparently the 24(or 48) hour clock starts when you download the movie. I was very surprised to learn this -- please voice your opinion to Amazon --feedback@kindle.com
It doesn't seem right to advertise you have 30 days to watch a movie, and then have the clock start when you download it.

In reply to an earlier post on Dec 5, 2011, 3:22:44 PM PST
Last edited by the author on Dec 5, 2011, 3:23:14 PM PST
Jazzy_Jeff says:
Helps to read the terms. How are they supposed to know when the movie has been played once downloaded and no longer connected to the internet?

In reply to an earlier post on Dec 5, 2011, 3:24:03 PM PST
CS told me that they track when you are watching your rental so they do know when the movie has been played.

Posted on Dec 5, 2011, 3:24:54 PM PST
Bixillarla says:
It clearly states that the rental period starts when you download the movie to a Android device which the Fire is.

If you use another platform you have upto 30 days to start viewing the rental.

In reply to an earlier post on Dec 5, 2011, 3:25:16 PM PST
You have a good point there. I had expected to be able to download rented movies before a cruise, as Kathleen mentioned, and be able to watch them offline. So it is disappointing. I guess the only option is to buy the movie instead.

In reply to an earlier post on Dec 5, 2011, 3:25:31 PM PST
Jazzy_Jeff says:
If you are not connected to the internet how can they track it???

In reply to an earlier post on Dec 5, 2011, 3:26:21 PM PST
Beats me. I'm just telling you what the CS representative told me.

In reply to an earlier post on Dec 5, 2011, 3:27:33 PM PST
James, I wonder why the android platform is any different from any other platform. Why make it 24 hours for the android device, but 30 days for any other platform? Wow, I don't understand the logic of this policy.

Posted on Dec 5, 2011, 3:35:12 PM PST
Carbonbased says:
The 30-day clock starts when you hit the 'rent' button and it goes to the Cloud. The 48-hour clock starts when you start the download to the device. Make sure you have a good signal, so you can get it down in good time. I rented HP &1/2 Blood Prince and it took several hours to get it out of the cloud. I've also rented Deathly Hallows Pt 2, but haven't summoned it yet.
Buying is an option, although remember the empty Fire is only going to hold an estimated 10 movies...chances are your Fire isn't empty and the movies you want will take up more than 'average' room.

In reply to an earlier post on Dec 5, 2011, 3:36:33 PM PST
You have 30 days to start streaming it but once started you have 24 hrs to view it. Apparently downloading starts the 24 hr rental period.

In reply to an earlier post on Dec 5, 2011, 3:45:14 PM PST
Thanks carbonbased! It this was explained in the first place then I wouldn't be out the rental price for 3 movies since I downloaded them immediately. You explained it quite clearly!

Posted on Dec 5, 2011, 3:46:14 PM PST
lizinlanse says:
And this makes me ask another question, when you rent the movie, you can only watch it once, correct, then it disappears? The same for streaming?

In reply to an earlier post on Dec 5, 2011, 3:49:28 PM PST
You can watch it as many times as you want during the 24 or 48 hrs you have after hitting play (or download).

Posted on Dec 6, 2011, 1:35:44 AM PST
Carbonbased says:
Nospin is correct, I watched mine in its entirety then started over. There were a few hiccups in the first runthrough, but it found its way without wifi. Close to expiration time, I started it again and it played right up til the clock ran out...still without wifi.

One other thing you should note in the terms and conditions--purchased video stored in the Cloud can be watched, deleted and reloaded unlimited times BUT ONLY ON TWO DEVICES. So, if you used the license on your Fire and Roku, you could not download the same file to your PC.

In reply to an earlier post on Dec 6, 2011, 4:44:27 AM PST
P. M. H. says:
Kathleen, you might contact Amazon help and explain you confusion on renting. They might give you a refund. It doesn't hurt to ask.

In reply to an earlier post on Dec 6, 2011, 4:49:09 AM PST
Carbonbased -
Thanks for explaining the two downloads were for unlimited downloads to two devices. I had been wondering how that would work.

In reply to an earlier post on Dec 7, 2011, 9:42:28 AM PST
[Deleted by the author on Dec 7, 2011, 9:46:33 AM PST]

In reply to an earlier post on Dec 7, 2011, 9:45:13 AM PST
Last edited by the author on Dec 7, 2011, 9:46:19 AM PST
Steven says:
Apple has figured this out for the iPad...since I bought my Kindle fire primarily for traveling and media I am little dissapointed to not be able to load up on movies before I leave town....this is making me consider selling my fire and going to an iPad.

In reply to an earlier post on Dec 7, 2011, 10:13:28 AM PST
[Deleted by the author on Dec 7, 2011, 10:15:48 AM PST]

In reply to an earlier post on Dec 7, 2011, 10:17:56 AM PST
Last edited by the author on Dec 7, 2011, 10:18:15 AM PST
If you generally stay in hotels with wifi, couldn't you load up on rentals & wait to download them from the cloud until right before you want to watch them? Although, you do risk poor signal strength creating issues with the download.

In reply to an earlier post on Dec 23, 2011, 6:09:50 PM PST
Hiflya says:
Yep - this really stinks!!
I have an iPad and bought a Fire for the wife thinking she was going to be able to watch rented movies on long overseas flights like I do.

Posted on May 24, 2015, 7:10:40 AM PDT
I rented a movie on Amazon but it wouldn't download and it only plays the trailer. How do I fix it?

In reply to an earlier post on May 24, 2015, 7:52:12 AM PDT
seedlady says:
the easiest way would be to contact amazon and ask.
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Discussion in:  Kindle forum
Participants:  26
Total posts:  49
Initial post:  Dec 5, 2011
Latest post:  Dec 28, 2016

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