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Customer Discussions > Kindle forum

How to "uncancel" Kindle Unlimited

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Showing 1-14 of 14 posts in this discussion
Initial post: Sep 2, 2014 1:48:51 AM PDT
Like many, I signed up for the free trial for Kindle Unlimited. After a couple days I decided I didn't want to renew, as I didn't think I'd use it much. Now, however, I'm just a few days away from the trial ending, and have decided that I probably will use it after all. When I go to my settings, it shows that it has been canceled, and will not renew. I don't see any way to "uncancel" it so that it's not interrupted. Does this ability not exist?

In reply to an earlier post on Sep 2, 2014 2:44:51 AM PDT
Loz says:
You will probably need to sign up again. But contacting customer service will give you the answer...

Posted on Sep 2, 2014 2:54:29 AM PDT
loriltx says:
Have you tried signing up the way you initially did? How about going to a KU book and clicking the read for free button under KU?

Posted on Sep 2, 2014 2:58:58 AM PDT
I can currently still get the KU books because my trial is still good for a few more days. The issue is that I canceled, and my settings show it's canceled and says that it won't renew. I want to UNcancel so that it doesn't get interrupted and the books that I currently have that I still want to read won't be removed from my kindle. There doesn't appear to be an option to stop the cancellation process. I know, it's a strange concept, someone here on the forums complaining about not wanting to cancel. You'd think Amazon would make it easier to give them money :)

In reply to an earlier post on Sep 2, 2014 3:13:09 AM PDT
Contact Kindle support by clicking on help found at the top and bottom of all Amazon pages. Follow the prompts to customer service

In reply to an earlier post on Sep 2, 2014 3:15:22 AM PDT
Yes, I know I could contact support. Seems like such a silly issue, though. I was thinking maybe someone else had ideas, rather than bother support with it.

In reply to an earlier post on Sep 2, 2014 3:18:27 AM PDT
Why don't you just wait until the trial period is over, then re-up?

In reply to an earlier post on Sep 2, 2014 3:50:42 AM PDT
loriltx says:
Best suggestion thus far. :)

In reply to an earlier post on Sep 2, 2014 3:59:27 AM PDT

How long since KU started? I'd hazard to guess that there'll be an email saying, "Your trial is up--click here to continue subscription," when each person's 30 days are up.

In reply to an earlier post on Sep 2, 2014 4:08:02 AM PDT
I didn't get an email and my 30 days are up

In reply to an earlier post on Sep 2, 2014 4:11:35 AM PDT
Really? I'm very surprised!

In reply to an earlier post on Sep 2, 2014 4:50:04 AM PDT
loriltx says:
Nah, I don't think so. Most subscriptions are continued without notice until you take action to cancel. In fact, there was probably language in the sign up that said the subscription would automatically renew if you did not cancel without any notice.

In reply to an earlier post on Sep 2, 2014 5:31:28 AM PDT
I'm just saying that I wonder whether, because he's already *cancelled* the subscription, whether Amazon might get him to reconsider when that trial period is up. But it sounds like not.

Posted on Sep 2, 2014 6:19:59 AM PDT
Last edited by the author on Sep 2, 2014 6:21:38 AM PDT
Annie DC says:
Just wait until it expires, then join again. It appears that you can opt in and out of unlimited at will. I called with a question and the CS rep misunderstood and thought I wanted to cancel, so my KU disappeared one day, but one click brought it back.

The three month Audible trial is administered separately, so no problem with that continuing.
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Discussion in:  Kindle forum
Participants:  6
Total posts:  14
Initial post:  Sep 2, 2014
Latest post:  Sep 2, 2014

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