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Customer Discussions > Kindle forum

Can't Find My Kindle Fire HDX Payment History

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Showing 1-6 of 6 posts in this discussion
Initial post: Jul 5, 2014, 9:51:48 AM PDT
I've looked through my entire account information and can't find the payment history. What is the secret to this? This site is so bloated to the point of being user-unfriendly.

Posted on Jul 5, 2014, 9:56:30 AM PDT
CBRetriever says:
Your Account Menu
Your Orders
Digital Orders (across the upper part of the screen) and all digital orders are combined together

Posted on Jul 5, 2014, 11:12:06 AM PDT
[Deleted by the author on Aug 18, 2016, 2:27:10 PM PDT]

Posted on Jul 5, 2014, 11:26:59 AM PDT
I didn't say I couldn't find the order. I did. What I was trying to find was the payment history for the Kindle as I did the installment plan. When clicking on the order history, it showed the first payment and now I think I see what the balance owed is. I expected to see a standard declining balance payment history with each payment made. Amazon doesn't show the payments, just combined them and it wasn't obvious to me.

T.Cook: no need to get nasty with your post. Your statement amounted to calling me a liar. Added NOTHING to the thread.

In reply to an earlier post on Jul 5, 2014, 11:37:18 AM PDT
Last edited by the author on Jul 5, 2014, 11:38:37 AM PDT
You did receive an email confirming the purchase and the payment plan, check for that.

This is what I received when I ordered my paperwhite:

Thank you for your 3/10/2014 order of Kindle Paperwhite, 6 High Resolution Display with Next-Gen Built-in Light, Wi-Fi - Includes Special Offers (Order ID: *removed because I am not silly to post it here*). Your first payment will be charged when your Kindle ships. Your remaining balance of $95.20 will be charged in four equal monthly payments, according to the payment schedule detailed below.

Payment Schedule 30 days from order date: $23.80 60 days from order date: $23.80 90 days from order date: $23.80 120 days from order date: $23.80

Reasonable deduction 1st payment at order 3/10 second payment 4/10 third payment 5/10 forth payment on 6/10 and final payment on 7/10. They do send emails just prior to submitting payment to ensure that you have enough money in the account for it.

Edit: because it is 5 payments total not 4 as I had noted.

In reply to an earlier post on Jul 5, 2014, 1:22:52 PM PDT
Yes, you're right. I found the email with the payment plan. Had forgotten about it and went on a quest at the Amazon web site. When they set up the payment plan, that should appear in the "your account" section as it does in the email. Thanks!
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Discussion in:  Kindle forum
Participants:  4
Total posts:  6
Initial post:  Jul 5, 2014
Latest post:  Jul 5, 2014

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