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Customer Discussions > Kindle forum

Unable to download update 4.1.0


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Showing 1-5 of 5 posts in this discussion
Initial post: Apr 15, 2013, 2:35:51 PM PDT
T. Tan says:
I tried FireFox, I tried Internet Explorer, I tried running as Administrator, but neither of those options work. Frankly, I believe the link doesn't work anymore. If anyone disagrees, kindly download the update and send it to me. But don't ask me to keep trying again only to get the same result!

In reply to an earlier post on Apr 15, 2013, 2:38:29 PM PDT
What does your Kindle show is the current version?

Posted on Apr 15, 2013, 2:42:34 PM PDT
T. Cook says:
Not knowing what the result is, not to mention the same result, we cannot ask you to try anything "again".
And not knowing any of your addresses, no one can send anything to you.

In reply to an earlier post on Apr 15, 2013, 2:46:38 PM PDT
Last edited by the author on Apr 15, 2013, 2:50:02 PM PDT
T. Tan says:
version 3.1.1

In reply to an earlier post on Apr 15, 2013, 2:53:16 PM PDT
You can't install 4.** firmware on your Kindle Keyboard. You need the 3.** firmware.

Look here for detailed directions:

http://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-6?ie=UTF8&nodeId=200529700&qid=1366062684&sr=1-6
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This discussion

Discussion in:  Kindle forum
Participants:  4
Total posts:  5
Initial post:  Apr 15, 2013
Latest post:  Apr 15, 2013

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