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Customer Discussions > Kindle forum

MP4 video files are jumpy and freeze up on my new Kindle Fire HD

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Initial post: Nov 10, 2012, 12:37:09 PM PST
Rammble says:
I just bought a new 7" Kindle Fire HD yesterday and transferred some of the local content from my first generation Fire.

For some reason, when I play the MP4 video files (using the Amazon video player) they get jumpy and freeze on the Kindle Fire HD whenever I fast forward or rewind. However, when I play the exact same files on my old Kindle Fire I don't get the same problem.

I searched the forums and couldn't find anything similar.

Has this happened with anyone else? Any suggestions? Thanks.

Posted on Nov 10, 2012, 12:55:01 PM PST
Try sideloading a different video player onto your Fire. I got Moboplayer from 1mobile and it works great, plus you can play a variety of file formats, not just MP4.

Posted on Nov 11, 2012, 7:54:11 AM PST
Rammble says:

I loaded aVia media player from the App Store. The MP4s are still jumpy. I also found Moboplayer and sideloaded it. Still jumpy!

I tested the MP4s again on my old Kindle Fire and they work fine, which leads me to believe there's something wrong with the Fire HD. Hmmm.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  3
Initial post:  Nov 10, 2012
Latest post:  Nov 11, 2012

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