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Im sure you have heard this before but...

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Initial post: Feb 28, 2014, 10:08:40 PM PST
Kinnyth says:
Kindle Fire HDX 7", HDX Display, Wi-Fi, 16 GB - Includes Special Offers

Okay so until today I have been able to watch youtube on my tablet, yet today when I try to watch it freezes the webpage on any youtube video. I even went so far as to download the real youtube app for android devices and yet it freezes the app! What do I do?

Posted on Feb 28, 2014, 10:25:44 PM PST
While you're in Web ('Silk'), you can go to the web-menu Settings (top left) to clear the cache. I'd exit then and enter the Web browser again.

If that doesn't work, do the usual soft-reboot or 'Restart' by holding on to the power button for about 21 seconds and then releasing it (while *ignoring* the pop-up question of whether or not you want to 'power off).

After a bit, it should restart and reconfigure memory, which may take a few minutes. If it doesn't, then just tap the power button and it'll restart. And it should all work again.

- Andrys

Posted on Feb 28, 2014, 10:27:52 PM PST
Kinnyth says:
I am sorry but I have done this.

In reply to an earlier post on Feb 28, 2014, 10:28:36 PM PST
Artist says:
Did you contact CS? With an HDX, you can even use Mayday so they can check your device.

Posted on Feb 28, 2014, 10:29:42 PM PST
Kinnyth says:
Ill try it, thanks.

Posted on Feb 28, 2014, 10:30:34 PM PST
Have you tried the mobile site?

Not every video is available there, but many are.

Posted on Feb 28, 2014, 10:41:22 PM PST
Kinnyth says:
I don't understand this at all but I will not question it. Okay well I have done everything I read about that the Mayday CS told me to do before but now it works wtf....Very strange. I'm happy though thanks everyone.

Posted on Feb 28, 2014, 10:42:47 PM PST
Kinnyth says:
@Old Rocker: btw I have been using and tried the original and the app but it was not working before. But thank you.
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This discussion

Discussion in:  Kindle forum
Participants:  4
Total posts:  8
Initial post:  Feb 28, 2014
Latest post:  Feb 28, 2014

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