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Customer Discussions > Kindle forum

My screen won't change off of the Kindle Store

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Initial post: Apr 28, 2014, 9:24:34 PM PDT
L. Johnson says:
When I turn on my Kindle, it shows the Kindle Store screen. I can't leave this screen to get to my books or anything else! Help!

In reply to an earlier post on Apr 28, 2014, 9:50:35 PM PDT
Have you tried a reboot? It will solve most glitches. Make sure it's ubplugged and hold power button for 30 seconds, ignoring the shut down message. Some devices will restart on their own or you may need to click the power button to start the reboot.

In reply to an earlier post on Apr 28, 2014, 10:02:31 PM PDT
L. Johnson says:
It worked! Thanks so much CatChat!
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Discussion in:  Kindle forum
Participants:  2
Total posts:  3
Initial post:  Apr 28, 2014
Latest post:  Apr 28, 2014

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